The host required copies of photo ID, bank statement or electrical bill and signature of a contract that would allow them to double charge me. I never received information about my reservation and was contacted by the host telling me I needed to go to their office 40 minutes away to sign the contract I e-signed. The person that called berated me and told me this was all my fault because, "I can see you never opened our emails." Even though I had replied to multiple of their emails to provide the documents and get the link to the contract I had to sign. The place itself was damaged with a black garbage bag covering a hole in the bathroom. The towel holder and toilet paper holders were on the floor and one of the drawers in the kitchen was broken with no handle. The time needed to book this wasn't worth it. I'd suggest finding a different host I'd possible and different property.
We were a little concerned with the age of the property when we pulled into the complex but the inside had been recently redone and was very nice. Overall it was a nice place to stay.
This home is hosted by Orlando Rent A Villa. We are a local property management company that specializes in vacation home rentals nearby to the Disney parks and Orlando's famous attractions, shopping and dining. Our staff is always nearby so if assistance is needed, we are quick to respond. We have extended customer service hours (8:00 AM â 12:00 AM, MON-SAT. and 8AM-4PM SUNDAYS. OFFICE HOURS: 9:00 AM - 5:00 PM MON-SAT AND CLOSED ON SUNDAYS) to better assist our guests that spend the daytime hours at the theme parks or other amazing local activities. 24-hour emergency service is also available so you should never feel like you are on your own. You will love the service you receive from check in to check out.
We offer a diverse inventory of vacation rentals in the Central Florida area: townhomes, condos, private pool homes and luxurious mansions. We are proud to offer vacation options for any budget and the ability to offer 24/7 local support for our guests.