6/10 Satisfaisant
Michael C.
18 avr. 2025
Les points forts : Propreté, arrivée, communication
Les points faibles : Exactitude de l’annonce
Disappointed
When we arrived the staff at Cabrosol were excellent - extremely helpful and friendly. However, we are two people in our mid-70's and when we realised just what was involved getting our cases from the car to the apartment, we were a little shocked that this had not mentioned prior to booking. There were so many steps. On entering the apartment we were shocked to realise that the spiral stone staircase on the advert was actually the staircase to the bedroom. Again at our age this was extremely difficult to navigate - so much so that when leaving we packed our cases downstairs. It is extremely dangerous and the property is definitely not suitable for people of our age, and certainly not families with young children. Access to the terrace is from the upper floor bedroom and therefore taking food, drinks etc., to the terrace was very precarious.Also, a sign needs to be placed on one of the patio doors as I walked into it when it was closed and actually had a slight nose bleed.On a lighter note, the apartment was really well equipped and spotlessly clean (hence the reason for walking into the closed patio door!)On looking through the property description there is no mention of the spiral stone staircase being the only access to the bedroom/terrace nor the access steps to the property.This property unsuitable for the elderly, families with children and people with disabilities and we think this should be flagged up on the property details!
Michael C.
Séjour de 10 nuits en mars 2025
