6/10 Satisfaisant
Anne G.
14 janv. 2023
Les points forts : Arrivée, communication, emplacement
Beautiful location, some inconveniences and safety concerns
Even in the very cold and windy weather, the location was beautiful and so enticing to return in spring or summer. Overall a nice house but had some issues throughout our 24 hr stay. Host communicated with us that the dishwasher wasn't working and there were personal issues with the cleaning crew as well as herself that couldn't be avoided so we were prepared for some minor inconveniences. When we arrived a candle was burning down almost to the wick with the tv blaring.
Luckily the propane man was just leaving and explained how we would need to adjust the new propane heater using a wrench .Minor inconveniences included all unmade beds in the loft and wet towels in the washing machine.
After we did the dishes by hand a few of us went to the dock. Those that stayed behind heard water and discovered a hose that was not attached under the sink and water flooded out onto the floor, soaking the rugs, and possibly leaking to the floor below. Lots of cleaning supplies had to be cleared out, and towels found to soak up the water. Contacted host who talked us through how to reconnect the hose. At another point the refrigerators stopped working and we had to get the code to the utility room to find the breaker box to trip and correct that. Two burners on the gas stove were very tricky to turn off with knobs that were not secure. At midnight we had no water at all. Left a voicemail for the host who did text us back luckily and required another trip to the breaker box to deal with another switch. The utility room seemed to have lots of cords connected and wrapped around various places that seemed possibly unsafe. The basement bathroom had a heater on the floor close to water source, another possible hazard. In spite of all the challenges the host did respond at least by text to our messages of concern, apologized for the issues and was able to address them for the most part. We still had a great time because we are resourceful and worked together. We loved eating around the great dining room table . Our recommendation to the host is to address these issues of safety and possible hazards before allowing other guests to come. Once the issues have been resolved, this will be absolutely ideal place to which we would definitely want to return.
Anne G.
Séjour de 1 nuit en janvier 2023