We were kind of sad we did not find a cabin for our family vacation, but this condo did not dissapoint at all. Very spacious and warm place. The jacuzzi did not heat the water though and we had to call because one of the showers did not have hot water, but they were prompt to fix the problem early next day.We enjoyed it!!
The property was very impressive. Very clean and laid out so that we had our privacy and so we're able to spend family time. The location was great to get to all attractions. Would definitely go back!
This property is very convenient for getting around Pigeon Forge & Gatlinburg without having to get stuck in the main Parkway traffic.
We found using the phone GPS for directions to be easier than the directions sent by the management company. Itâs about as close to Dollywood as you can get without staying on their property.
We really enjoyed the floor plan of the condo. The beds were very comfortable and there was a great view. The kitchen had most everything we needed and the ice maker was a plus. The couches in the living room were peeling which needed to be addressed asap. We would stay there again (just not during spring break, toooooo crowded!).
The location was great, but there were some issues with the TVs (could only get 1 channel on a couple). There were also some toilets/showers that had issues with the water running/dripping. Overall I think it was a good place for the price.
We booked this cabin for a Christmas getaway for our family after losing our grandchild in September as we just wanted some happiness and to get away and relax by a fire. The hot tub and fireplace was a constant issue and several days could not be used. The fireplace needed a part that they said had been an issue and could not be fixed. We were in contact with maintance and property manager at least 4 days out of our stay. They were very nice and apologetic about it. These 2 things were what made us choose the property. The layout was great and sleeping arrangements were good for large family. It was steep if there is ice on the road. Lots of stink bugs in the cabin.
We traveled after Christmas through New Year's with our teenage boys & 2 dogs. Our older adult son came to visit for a day. We were very impressed with not just the property, but the help from the owner, as well. It was a very easy booking, check in & check out process from start to finish and they were extremely responsive to our questions. We had an issue with the hot tub not heating up and they sent someone out on a holiday to fix it. The property itself was beautiful, very clean and well kept. I loved how homey it was, decorated for Christmas! The view was stunning! We will definitely be back!
We saw that snow was in the forecast and since my 12yr old had never experienced snow, we booked super last minute. We were super surprised with the place! It was MUCH larger than we expected. (Again, last minuteâŠdidnât read the listing completely). We all enjoyed the hot tub watching the sun set. The location was perfect especially since we had two day passes to Dollywood. We will for sure be coming back!!
We stayed in the Pinnacle View 7A condo for 3 nights and I highly recommend it. The condo was just as described online, very clean and spacious along with a grill and a hot tub. The setup was awesome (3 bed, 3 bath & 2 bunks), which allowed everyone their own room. We were one of the first guests to try out the new Alexa system and we loved it. We asked Alexa about food/entertainment in the area, hours of operation, and had her play music while inside. The price was average (as we've stayed in Pigeon Forge before), and the condo was very nice. We will definitely book with Eden Crest again.
We thoroughly enjoyed our stay in this spacious condo with a cozy cabin feel! We loved the Christmas tree, gas fireplace, and the Alexa in the kitchen for playing some tunes! We really have no complaints about our stay, just a few helpful suggestions that would really elevate someone's stay. We had a tough time getting the hot tub to heat up (we were luckily able to enjoy the last night) and then the water pressure was lacking in 2/3 showers. Overall, great experience! Thank you so much! Happy Holidays!
Good quiet location yet convenient to attractions. Very nice unit, Nice floor plan for 7 people. Unit was clean. Lock code was not sent in email- had to call to get it. Also lock code expired 45 minutes before check out time, thankfully someone was still inside as we carried luggage to car. The 2 toilets closest to kitchen were running. The shower near the bunk beds had very little water pressure, probably needs new shower head. Overall a nice place to stay.
This property was exactly as listed! Location was perfect and so close to everything. We found great places to eat and plenty to do in Pigeon Forge. Also very close to Gatlinburg.
We were not able to get the hot tub to heat up but didn't really have time to use it, so we didn't ask anyone about fixing it - I'm sure they would have (based on other reviews). Overall, the place was very clean. My only complaint was the condition of the living area rug and the furniture. Pieces of the faux leather couch came off when you sat on it and the two chairs looked dingy - as did the rug. Not a breaking point - but worth mentioning.
Overall, everything was great! We would definitely stay here again!
Best place I've ever rented! Clean, great location, huge, looks just like pictures! Only thing (and this is kinda nitpicking) was it's on the top of a small mountain, top floor (of 3), there's only 1 pool and it's at the bottom of mountain. We walked up it once w all 5 kids and decided best to drive not walk. The hot tub took awhile to heat up. We stayed 4 wonderful days 3 nights. So there was plenty of time. Worth the wait once we got in! Also found out from staying there that they empty water from hot tub after every guest.. I just thought that was so clean and great. We will definitely be back! Great experience!
Property was great! Big enough 6 adults and 2 kids had plenty of room! Bedrooms and bathrooms were very spacious. Just minutes from the parkway and Dollywood but while on the balcony you felt hours away from anyone! Kitchen was well stocked with things to cook with and the grill on the porch was a great bonus we didnât know we would have (didnât use it but it was there) only downfall we had was the hot tub was only half full and no way we found to fill it up.. Iâm sure this would have just needed a quick call to property manager if we really wanted to use it.. kids enjoyed it with the jets anyways. Overall we would definitely stay here again if the space was needed!
Staying here was a wonderful experience for my family of seven. We had plenty of space and we're very comfortable. My younger kids were able to got to bed early while the older kids went in the hot tub or relaxed watching Netflix . It would be nice if we didn't need to buy or run out of dish soap, toilet paper, garbage bags, laundry soap, dishwasher detergent. There was only enough silverware and plates for one meal so we had to do dishes often. Our family is large so the garbage needs to be taken out often. I would also warn guests that it is a bit difficult to find if you are coming after dark. Our phone GPS had us driving to the middle of the soccer field and the area is not well lit. Overall a great stay and we would definitely return!