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Appartement condo·Hôte professionnel

Crystal Tower 1303 - Vue imprenable sur le golfe et commodités! Réservez votre vacay d'été aujourd'hui!

Galerie photos de l’hébergement Crystal Tower 1303 - Vue imprenable sur le golfe et commodités! Réservez votre vacay d'été aujourd'hui!

Coin séjour
Piscine
Chambre
Coin séjour
Piscine

Avis voyageurs

8,6 sur 10
Excellent
2 chambres2 salles de bain6 personnes

Équipements populaires

  • Sur la plage
  • Piscine couverte
  • Bain à remous sur place
  • Parking sur place
  • Cuisine
  • Lave-linge

Découvrir la zone

Afficher la carte
Gulf Shores, AL
  • Place, Plage Gulf Shores Beach
    ‪2 min à pied‬
  • Place, Hangout Music Fest
    ‪2 min en voiture‬
  • Place, Wade Ward Nature Park
    ‪2 min en voiture‬

Chambres et lits

2 chambres (6 personnes)

Chambre 1

1 canapé-lit (double)

Chambre 2

1 très grand lit

Chambre 3

1 grand lit

2 salles de bain

Salle de bain 1

Toilettes · Douche uniquement

Salle de bain 2

Toilettes · Douche uniquement

Espaces

Cuisine
Balcon
Salle à manger
Lock

Protégez vos paiements : réservez toujours sur Abritel.

N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.
En savoir plus

À propos de cet hébergement

Crystal Tower 1303 - Vue imprenable sur le golfe et commodités! Réservez votre vacay d'été aujourd'hui!

Bienvenue dans l'une des propriétés les plus intéressantes de Gulf Shores, en Alabama! Ce complexe est absolument génial et les chambres à l'intérieur sont tout aussi agréables. Il y a une piscine intérieure / extérieure du côté nord du complexe, ainsi qu'une immense piscine face au golfe avec une mini rivière artificielle et des bains à remous pour votre plaisir. Il y a une salle de jeux pour les enfants et une salle de sport pour suivre le rythme de ce corps de plage. La gestion sur place maintient le complexe propre et bien entretenu.

Le condo lui-même est très bien aménagé. La chambre principale a un lit King et fait face au golfe, offrant une vue imprenable. La chambre a un lit queen et est privé et confortable. Il y a aussi un nouveau canapé-lit avec matelas en mousse à mémoire de forme. La cuisine est bien fournie et parfaite pour préparer la prise du jour! Il y a une laveuse et une sécheuse dans l'unité pour votre commodité. Lorsque vous sortez sur le balcon, vous verrez ce qu’il faut faire. Vous aurez l'une des meilleures vues sur le golfe de l'île et vous pourrez parcourir des kilomètres!

Toute réservation effectuée avant le 1er octobre pour la saison d'hiver (janvier et février) nécessite un minimum de 60 jours (deux mois). Les réservations qui ne répondent pas à ces critères peuvent être annulées par la direction. Après le 1er octobre, les réservations peuvent être effectuées pour les mois d'hiver à un minimum de trois ou sept nuits, selon les spécifications de l'unité.

Cette unité est gérée de manière professionnelle par: Poole and Associates

Le prix indiqué comprend un seul laissez-passer de stationnement. Vous pouvez acheter jusqu'à un autre laissez-passer de stationnement à l'arrivée.

Doit être 25 à louer
Désolé, pas d'animaux
Désolé, non fumeur

Ajoutez des dates pour connaître les prix

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Règlement intérieur

Arrivée après 15 h 00
Âge minimum pour la location : 25 ans
Départ avant 10 h 00
default

Enfants

Enfants autorisés : de 0 à 17 ans
default

Événements

Événements non autorisés
default

Animaux domestiques

Animaux de compagnie non autorisés
default

Fumeurs/non-fumeurs

Hébergement non-fumeurs

Informations importantes

À savoir absolument

Hébergement n° 562139vb
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de fumée

À propos du quartier

Gulf Shores

Cet appartement en copropriété vous donne rendez-vous à Gulf Shores, plus précisément près d'un parc aquatique, sur la plage. Si les fanas de shopping adoreront l'emblématique Quartier touristique The Wharf, tous les voyageurs tomberont amoureux de la beauté naturelle qui s'offre à leurs yeux aux célèbres Plage Gulf Shores Beach et Gulf State Park. Les agréables The Park at OWA et Shrimpy's Mini Golf méritent aussi une visite. La région fera résolument le bonheur des amateurs de sport nautique, qui pourront s'en donner à cœur joie grâce à de nombreuses activités telles que le jet-ski, la plongée sous-marine ou encore le snorkeling.
Carte
Gulf Shores, AL

À proximité

  • Plage Gulf Shores Beach - 2 min à pied - 0.2 km
  • Hangout Music Fest - 2 min en voiture - 2.1 km
  • Wade Ward Nature Park - 2 min en voiture - 2.1 km
  • Quai de pêcheurs du parc d'État Gulf - 5 min en voiture - 4.5 km
  • Fort Morgan - 33 min en voiture - 45.8 km

Comment se déplacer

  • Aéroport international de Pensacola (PNS) - 70 min en voiture

Restaurants

  • ‪The Hangout - ‬3 min en voiture
  • ‪The Catch - ‬2 min en voiture
  • ‪Pink Pony Pub - ‬4 min en voiture
  • ‪Sunliner Diner - ‬3 min en voiture
  • ‪Picnic Beach - ‬3 min en voiture

Foire aux questions

L'hébergement Crystal Tower 1303 - Vue imprenable sur le golfe et commodités! Réservez votre vacay d'été aujourd'hui! dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose une piscine couverte.

Combien coûte un séjour dans l’hébergement Crystal Tower 1303 - Vue imprenable sur le golfe et commodités! Réservez votre vacay d'été aujourd'hui! ?

À partir du 9 mai 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Crystal Tower 1303 - Vue imprenable sur le golfe et commodités! Réservez votre vacay d'été aujourd'hui! le 20 juin 2026 commencent à 204 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement Crystal Tower 1303 - Vue imprenable sur le golfe et commodités! Réservez votre vacay d'été aujourd'hui! ?

Les arrivées sont prévues à partir de 15 h 00.

Quelle est l'heure de départ de l'hébergement Crystal Tower 1303 - Vue imprenable sur le golfe et commodités! Réservez votre vacay d'été aujourd'hui! ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

Sur la plage et les pieds dans le sable, cet appartement condo se trouve dans le secteur de Gulf Shores à 3 km de sites comme : Plage Gulf Shores Beach, Gulf State Park et West Beach. Wade Ward Nature Park et Lagoon Pass Park se trouvent également à moins de 3 km de distance.

Avis

8,6

Excellent

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 23 avis sur 51.
Note des voyageurs de 8 (Bien), d’après 19 avis sur 51.
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 51.
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 51.
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 51.

8,4/10

Propreté

9,0/10

Arrivée

9,2/10

Communication

9,8/10

Emplacement

9,2/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 Excellent

Kay H.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Oir condo overlooked the ocean. The kids enjoyed the beach pool, and hot tub. The condo was clean. Only complaint was the young lady in the lobby was very rude when we got our parking pass. We.would stay there again
Séjour de 5 nuits en mars 2026
Réponse de VrboOwner le 21 avr. 2026
Thank you so much for your review! We’re glad to hear you enjoyed the ocean view, as well as the beach, pool, and hot tub—it sounds like a great time for the whole family. We’re also happy the condo was clean and comfortable for your stay. We’re very sorry to hear about your experience at check-in with the onsite association employee regarding the parking pass. That is not the level of service we expect from their onsite team, and we appreciate you bringing it to our attention so it can be addressed. Thank you again for staying with us—we’re glad to hear you would return and we look forward to welcoming you back!
Avis vérifié

10/10 Excellent

Roger H.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Wonderful Vacation!!

Location was excellent, facility was in great shape, pools are nicely maintained and the room & veiw were spectacular.
Séjour de 5 nuits en août 2025
Réponse de VrboOwner le 17 sept. 2025
Thank you for the perfect 10/10! We’re thrilled you enjoyed your stay and hope to welcome you back again soon!
Avis vérifié

8/10 Bien

Alex A.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Host was very nice and polite. Nice view.
Séjour de 4 nuits en octobre 2025
Réponse de VrboOwner le 18 nov. 2025
Thank you for your kind words! We’re glad you enjoyed the view and had a positive experience with your host. We hope to welcome you back soon!
Avis vérifié

10/10 Excellent

Jane S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great place

I was very happy with my stay at Crystal Towers. It was very comfortable and just the right size for my group. I would definitely stay there again.
Séjour de 2 nuits en mai 2024
Réponse de VrboOwner le 3 juil. 2024
Crystal Towers sounds like a gem! It's wonderful to hear that you had a comfortable stay and that the size of the condo suited your group well. We look forward to your next stay with us!
Avis vérifié

10/10 Excellent

Gretchen T.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great condo

We loved this property! The pools were great and the beach access was easy and close. Will definitely stay here again!
Séjour de 6 nuits en juillet 2020
Réponse de VrboOwner le 13 sept. 2023
I am glad you enjoyed your stay. We hope to see you again soon!
Avis vérifié

10/10 Excellent

Lacey W.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
We really enjoyed our stay here! Although we spent most of of our time out on adventures, the beds were comfortable, the view was stunning, and the pools and skywalk access to the beach were unmatched. We wish the elevators had air conditioning, but they are outdoor.The kitchen had most of the supplies we needed to have meals there, but we do wish the kitchen had an ice cream scoop and hand soap at the sink. Overall, I would stay here again!
Séjour de 4 nuits en juillet 2025
Réponse de VrboOwner le 17 sept. 2025
Thank you for your thoughtful review! We’re so glad you enjoyed the comfortable beds, stunning view, and easy access to the beach and pools. We appreciate your feedback regarding the elevators, kitchen supplies, and hand soap, and we’ll share it with our team for consideration. We’re thrilled to hear you would stay here again and would love to welcome you back anytime!
Avis vérifié

8/10 Bien

Voyageur vérifié

Nicely decorated, good ocean view, wonderful pools, easy beach access! Will return to Crystal Tower

Fabulous vacation! Will return to Crystal Towers!
Séjour de 7 nuits en septembre 2018
Réponse de VrboOwner le 13 sept. 2023
Dear Guest, Thank you so much for your kind review! We are so happy to hear you had a delightful stay. We would love to have you back again soon!
Avis vérifié

10/10 Excellent

Kim W.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Very peaceful and away from the hustle and bustle of the entertainment areas.

It was different from the usual Disney vacation. The family time was wonderful and in a lovely area. Amazing views from the entire unit!
Séjour de 5 nuits en mai 2022
Réponse de VrboOwner le 13 sept. 2023
Thank you for your review! We would love to see you next year!
Avis vérifié

10/10 Excellent

Brandi M.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great stay

We enjoyed our stay here. The condo was clean and plenty of space for my family of 4! The staff at the condo were all friendly and you always saw someone cleaning. The convenience to the beach plus the pool and hot tub amenities made this location ideal. We will choose to stay here again.
Séjour de 4 nuits en juin 2024
Réponse de VrboOwner le 23 juin 2024
hank you for sharing your experience with us! We're thrilled to hear that you and your family enjoyed your stay at our condo. It’s wonderful to know that the cleanliness and spaciousness of the unit met your expectations. Our team takes great pride in maintaining a welcoming and pristine environment for our guests, and it's gratifying to hear that their efforts did not go unnoticed. The convenience of being close to the beach, combined with the pool and hot tub amenities, is something we’re glad you appreciated. We aim to provide an ideal location for relaxation and fun, and we're happy it contributed to your enjoyable stay. We look forward to welcoming you and your family back for another great stay in the future!
Avis vérifié

10/10 Excellent

Alycia K.

Fantastic property. Great for kids!

The pool leads right out on to the beach and is beautiful! The skywalk makes crossing the busy highway a breeze for kids (and those of us that don't move as fast as we used to). Fifth time here and we will be back!
Séjour de 6 nuits en mai 2018
Réponse de VrboOwner le 13 sept. 2023
Alycia, We are very thankful for your loyalty and your review! We also love the covered walk way to the beach that this complex has to offer, it sure does make things safer and easier! We hope that you continue to use us for all of your vacation needs.
Avis vérifié

10/10 Excellent

Amber J.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great location

This condo was in a great location close to lots of places you can walk to. The view was pretty, easy access to the beach multiple pools nice for little ones. Condo was very spacious for a family. The condo building has carts to help load/unload your car which was so nice. We will be going back for sure!
Séjour de 8 nuits en septembre 2023
Réponse de VrboOwner le 19 oct. 2023
Thank you so much for your valuable feedback. We are glad you had a great time. Poole Team
Avis vérifié

10/10 Excellent

Belinda P.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Beautiful view

Management was wonderful. The view was beautiful. No issues at all.
Séjour de 3 nuits en avril 2021
Réponse de VrboOwner le 13 sept. 2023
Thank you so much! We are so happy to hear that your enjoyed your stay with us! Be sure and check out our great off season rates!
Avis vérifié

10/10 Excellent

Jonathan C.

Les points forts : Propreté, emplacement, exactitude de l’annonce

Great!!

Good overall
Séjour de 2 nuits en juillet 2023
Réponse de VrboOwner le 13 sept. 2023
Hello Johnathan, We are so glad you had a great time. We would love to have you stay with us again.
Avis vérifié

6/10 Satisfaisant

Annette S.

Les points forts : Emplacement
Les points faibles : Propreté et arrivée

Girls Trip

The unit needs some upgrades. Bathtub backed up while showering. Rental agency sent a plumber. Bedding and Pillows need to be updated. Carpet needs to be cleaned. Suggest switching to a keypad versus a hard lock with a key. The outdoor furniture needs updating. Pools and outdoor spaces were great!
Séjour de 5 nuits en mai 2025
Réponse de VrboOwner le 9 juin 2025
Thank you for your detailed feedback. We’re glad to hear you enjoyed the pools and outdoor spaces during your girls’ trip. We sincerely apologize for the inconvenience caused by the bathtub issue and appreciate your patience while our plumber addressed it. Your suggestions about updating the bedding, pillows, carpet, outdoor furniture, and switching to a keypad entry are very helpful, and we will share them with our property management team to improve the guest experience. We hope to have the opportunity to welcome you back in the future for a much smoother stay.
Avis vérifié

10/10 Excellent

Tess B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Loved the pool

Condo was comfortable. Had what we needed. Take your own pillows as they weren’t the best. You have to check in at Poole properties office and get your key; this unit doesn’t have a key pad lock. They didn’t put our wristbands in so we had to go back, not that big of a deal. The pool is great and we liked the air conditioned skywalk over to that pool and beach, no street to cross! Enjoyed the patio! We would stay there again.
Séjour de 5 nuits en mai 2024
Réponse de VrboOwner le 3 juil. 2024
Thank you for sharing your experience with us. We're delighted to hear that you found the condo comfortable and equipped with what you needed for your stay. We appreciate your feedback regarding the pillows and will certainly take that into consideration for future improvements. We apologize for any inconvenience caused during the check-in process and for the oversight with the wristbands. Your feedback helps us improve, and we will work to ensure smoother check-in experiences moving forward. It's wonderful to hear that you enjoyed the pool and the convenience of the air-conditioned skywalk to the beach. We're glad you were able to relax on the patio and had an enjoyable stay overall. We look forward to welcoming you back on your next visit to the area!
Avis vérifié

8/10 Bien

Susan S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Needs some refresh

It was generally good. And clean. But the unit needs some freshening up. Carpet needs replaced and walls need painted. Curtain is off in second bedroom. The sofa makes into a nice bed and seems newer.
Séjour de 3 nuits en décembre 2022
Réponse de VrboOwner le 13 sept. 2023
Hello Susan, Thank you for your review and feedback. We have spoken with the owner and he will be painting the unit. He has had the carpet professionally cleaned. The curtains have been corrected as well. We apologize that you had this experience. If you come back down, we would love to have you stay with us again.
Avis vérifié

8/10 Bien

Steven S.

Les points forts : Propreté, communication, emplacement et exactitude de l’annonce
Les points faibles : Arrivée

Summer getaway at Gulf Shores

I've stayed at Crystal Towers multiple times, mostly because of the three pools, the two jacuzzis, and the private beach. I went with a cheaper option on the condo this time, and it was as advertised. Everything worked as it should for the most part. The hardware on the doors, including the patio doors, was pretty old and difficult to open. They actually replaced the outer door lock while we were there. The paint and furniture need updating, but we didn't spend much time indoors, so it didn't matter. Didn't provide any perks like prepaid beach chairs or extra towels, trash bags, or tissue. The bare minimum was provided, which is basically what I paid for.
Séjour de 4 nuits en juin 2025
Réponse de VrboOwner le 24 sept. 2025
Thank you for taking the time to share your feedback and for being a repeat guest at Crystal Towers! We’re glad to hear the condo met your expectations and that you were able to enjoy the pools, jacuzzis, and private beach. We appreciate your notes about the door hardware, furniture, and supplies—we’ll share this with the team as we continue making improvements. We hope to welcome you back for another stay in the future!
Avis vérifié

10/10 Excellent

erin m.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Nice cozy condo

We had a lovely time in Gulf Shores and the condo was perfect for what we needed. It had a beautiful view of the gulf, the pool was large and there was easy access the the beach. The walkover was nice and convenient for getting to the pool, hot tub and the beach. There was a large balcony that was accessible from the main living room and also the main bedroom. There was a pullout couch bed but no fitted sheets for it. I would say that the linens on the beds could be updated but other than that, we have no complaints and were pleased with our stay! Would come again! :)
Séjour de 5 nuits en août 2019
Réponse de VrboOwner le 13 sept. 2023
Thank you for taking the time to leave a review! We are so happy that you had such an awesome vacation! If you have issues with linens or need linens for the sleeper sofa in the future please give us a call, our housekeepers have no issues bringing those things out to you! We hope to have you all stay with us again soon!
Avis vérifié

10/10 Excellent

cheryl b.

1303 review

very nice complex very clean (lobby) employees very helpful. Are room was a great view and was very clean. Had issues with items not working, TV in front bedroom would not work. Issues with WIFI. ice maker needs repair along with dryer took for ever dry clothes and towels. (no large loads). Heating element possible. Enjoyed our stay and would consider renting again with minor issues taken care of.
Séjour de 6 nuits en juin 2018
Réponse de VrboOwner le 13 sept. 2023
Cheryl, We are lad that you found the unit to be clean, but saddened that it wasn't perfect for you. We would have been more than happy to send maintenance out to look at the issues, had we been made aware. We have gotten the heating element in the dryer replaced since you've stayed. We would love to have you back to try it out!
Avis vérifié

8/10 Bien

Tammi T.

Les points forts : Propreté, emplacement, exactitude de l’annonce
Les points faibles : Arrivée

Needs updating check in

The only really negative was the parking passes and the check in and picking up keys. Had to go out of route to pick up keys to get in and then only one parking pass, my parents stayed in same condo and was given access remotely to their condo and also given extra car passes and extra wrist bands for property not sure why this condo couldn’t do the same.
Séjour de 3 nuits en juillet 2023
Réponse de VrboOwner le 13 sept. 2023
Hello Tammi, We are working towards remote check ins by 2024. The association charges per pass. One parking pass is included in your reservation. You do have to purchase an additional one. We include the amount of wristbands for the amount of guest indicated on your reservation. We do hope to have you stay with us again.
Avis vérifié

6/10 Satisfaisant

Nick C.

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce

Great location - Condo could use some love.

First off the location and amenities of Crystal Tower are wonderful. We loved the variety of pools! The condo has a great view of the ocean. Like other reviews have noted though this condo needs some love. The beds were very uncomfortable and the couch was not much better. You could also tell that the condo had not been deep cleaned before our arrival. Like others mentioned the floors needed to be mopped if you walked at all barefoot your feet were black quickly. I had read these comments on vrbo and saw responses from the owner so we had hoped these issues had been resolved.
Séjour de 4 nuits en septembre 2020
Réponse de VrboOwner le 13 sept. 2023
Thank you for your review! We agree, the view of the Gulf of Mexico from Crystal Tower can not be beat! Unfortunately, the cleaning solution the cleaners use to mop the floors will sometimes turn feet black - I have made maintenance aware of this. We will also let the owner know about the uncomfortable furniture. Thank you for letting us know!
Avis vérifié

8/10 Bien

Kevin R.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Nice for the Price and time of year!

Beds were a little hard but not terrible. No blankets except for two 1/2 blankets on the master, but found a comforter in a closet. Overall the kitchen needs a few more accessories like pot holders, pizza cutter, etc. No keurig but a coffee pot so I wished I had read that! Patio furniture on deck older but super comfy. Light bulb in kitchen out. Blinds in bedroom and living area off the track but easily replaced. Also the front door had a metal stopper that kept scraping the floor. Refrigerator had a pull out drawer that was just sitting on a shelf. All little things but nothing that caused any major inconvenience. Hot water, plenty of pillows and towels. Overall nice price for what we got and have been to Crystal towers many times. Will definitely be back!
Séjour de 4 nuits en août 2023
Réponse de VrboOwner le 13 sept. 2023
Hello, We are so glad you enjoyed your time at this location. We appreciate your feedback and will make sure these items are looked at. We hope to have you and your family stay with us again.
Avis vérifié

6/10 Satisfaisant

Christy M.

Les points forts : Propreté, emplacement, exactitude de l’annonce
Les points faibles : Arrivée

Clean but needs some updating

Recliner seems to be on its last leg; the only comfortable place to sit was the chaise lounge but it was pretty hard. The other part of the couch is not comfortable at all. You need more comfortable dining chairs and more than just 4 for the whole family. The master bed is very hard. Nice views and nice furniture on the balcony. The balcony furniture was by far more comfortable than anything inside. We did not like having to stop for keys (only 2 were provided for a room for 6). We prefer a keyless room with a code. We haven't had to keep up with room keys in many years. The only reason we booked this room is because my husband wanted a recliner. The people we delt with were really nice. I had sent a message the night before wondering it we could check in early but got an automated response. Per the contract we could check in between 3pm and 5pm. So we left about 9am expecting about a 6 to 7 hour drive. I got a text well before noon saying our room was ready. I wish I could have known that much earlier and we would have left earlier.
Séjour de 5 nuits en mars 2024
Réponse de VrboOwner le 18 avr. 2024
Thank you for taking the time to share your experience with us. We appreciate your detailed feedback and apologize for any inconvenience you encountered during your stay. We're glad to hear that you found the condo clean, although we understand your concerns about the need for updating. Your comments regarding the comfort of the furniture, particularly the recliner, couch, and dining chairs, are duly noted. We will take this into consideration for future improvements to ensure a more comfortable experience for our guests. Regarding the key situation, we understand your preference for a keyless entry system and apologize for any inconvenience caused by the traditional key pickup process. We'll certainly look into options for implementing keyless entry in the future to enhance the check-in experience for our guests. We're delighted that you found our team members to be helpful and accommodating. Your feedback regarding the early check-in notification process is valuable, and we'll work to improve our communication in this regard to better meet the expectations of our guests. Thank you again for sharing your feedback, and we hope to have the opportunity to welcome you back in the future with an improved experience.
Avis vérifié

8/10 Bien

Sherri M.

Les points forts : Arrivée, communication, emplacement

Beautiful view

Beautiful view!!! Great pools, beach access, and hot tubs. The roll out mattress on the couch had hair on it, was lumpy and needed replaced, and left a one foot gap between the couch and mattress. There weren't any sheets in the unit for it but after a call to the office they did provide some(excellent service there). The couch also was shedding its pleather everywhere so we came home with it all over our things. The shower was clogged with hair and barely drained, which my husband cleaned out so we could shower. The unit was only stocked with small pans so it made cooking difficult. Also out of 4 kitchen chairs only one was strong enough to sit in! One was already broken in the closet, one was broken at the table, and the third chair was one time setting in it away from crumbling. We tried to fix the towel holder in the master shower as we found it broken under the sink. There were also dings and scrapes on most of the walls. The location and the rest of the condo were amazing, but the unit we stayed in definitely needs some work. Normally I don't write reviews very often but after this stay I noticed a $29 charge in my bank account with no notice of the reasoning, which to me added injury to insult. I may have incured the charge for parking or something else, but an invoice would've been nice. So yes I would stay there again but with proper expectations. The rest of the condo is what gave it 4 stars.
Séjour de 7 nuits en septembre 2021
Réponse de VrboOwner le 13 sept. 2023
Thank you for your review. We appreciate the feedback. We are currently in the process of purchasing a new sofa sleeper, most furniture is on a several week back order. We also have touch up painting on the docket as well, we are just on a waiting list due to the back log of work that has been needed in our area after Hurricane Sally. We could have taken care of any and all maintenance issues during your stay so please make sure to let us know if there any issues. We don't want you working on your vacation. Sometimes we don't get to inspect every unit before guests check in (because of the high volume of check ins) so, at times, minor maintenance issues can be missed. We appreciate your feedback and hope you consider staying with us again!
Avis vérifié

10/10 Excellent

Joseph L.

Les points forts : Propreté, arrivée, communication et exactitude de l’annonce

It was great being back at the beach the accommodations were great

Wished the condo was on the beach but we really enjoyed being back at the beach
Séjour de 5 nuits en juillet 2021
Réponse de VrboOwner le 13 sept. 2023
We are so glad that you enjoyed your stay at Crystal Tower!

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