4/10 MĂ©diocre
Rose L.
2 sept. 2025
Les points forts : Exactitude de lâannonce
Les points faibles : Arrivée, communication, emplacement
We arrived at the property to find the door unlocked and lights on. It was clean. But right away we felt unsafe because the neighborhood didnât look safe. We probably shouldâve called the police. Also, There was garbage left at the edge of the driveway. See picture it had been there a while - smelly and lots of flies. The host was good at communicating and apologizing, but the garbage wasnât picked up until the time we were leaving two days later. There were no check in/or check out procedures. So no code for the door lock or even how it worked. It became difficult to communicate with him when he doesnât even live in the area and he couldnât call me. We were communicating thru inbox on Vrbo. So we figured out how the lock worked on our own and left for the evening. Upon return at 3am the lock was not working and the ring doorbell didnât work either. We were stuck outside. So by chance tried the garage door and it was unlocked. At that point we realized we couldâve been robbed. That was not a good feeling. That morning the host called 2 maintenance guys and they came mid afternoon and replaced the batteries in the lock. Thatâwhen we were given a code to lock the door. Just donât understand why this wasnât given to us at check-in. I guess the only good thing was that he didnât stop communicating with us and he did apologize. But our safety ( 9 women) was very upsetting and having to smell the discussing trash every time we went to our car.
Rose L.
Séjour de 2 nuits en août 2025
