Exclusif Accueil magazine personnalisé sur Marco Island, en bord de mer, juste une-o

My family has rented this luxurious house for 5 years in a row, and we just love it here! The kids like playing in the big pool, and we can sit at the porch watching them. We have barbecued, made many homemade meals in the spacious kitchen, and we have eaten outside around the big table. There’s a huge TV in the family room, with lots of different channels. We especially like that the beach is only a few minutes walk from the house. The garage is full of beach chairs, 3 brand new bikes, a baby stroller and toys for the kids. We would love to come back some time!

This home/property is spectacular! Our purpose was a family vacation, with an outdoor pool, near the beach and this property met all of those needs. The home is absolutely beautiful! Gorgeous! Just as beautiful, if not more, than the photo's depicted. I have rented many vacation homes and have loved each one. However, this was the first time I rented a property through a business vs dealing with the actual owners, which may be why the lack of updated amenities (old, tattered bathroom towels, none matching; old sheets on the beds, the master bed with what appeared to be grease stains or just were not cleaned prior to us arriving) and threats of additional fees if rules weren't followed. Rules such as: only call outside of business hours with emergencies. If not an emergency we will be charged $150. We arrived on a Saturday and business hours aren't until Monday, that's 2 days of paid vacation rental without being able to ask a functioning question. Also, the septic alarm went off all night the first 2 nights. Albeit, this ended up not being linked to anything being wrong with the septic tank, we weren't sure if we should be flushing toilets, showering, etc. And although it was not bothering our sleep (as the sound was primarily outside and the house is pretty sound proof), I am quite certain the neighbors didn't feel the same as the alarm was quite loud outside. Emergency? I thought so and was ready to dispute a $150 bill should that have been assessed (it wasn't), but the wording in the handbook, would certainly make one pause before calling. As it turned out, no one responded until during business hours Monday.

Another additional fee threat: the handbook stated we are to do all of the laundry prior to leaving as they prefer the cleaners spend their time cleaning vs doing laundry? I don't mind doing the towels and even washing the sheets the morning we left, but then leave enough laundry soap for the week. Also, do not threaten to charge us an additional fee if we leave more than one set of unwashed sheets & 2 dirty towels per bathroom. A simple kind request and leaving a larger than a sample size of laundry detergent would be received much better.

One other suggestion would be to provide more than one (tinier than hotel size) bar of soap in each bathroom. Maybe install a bath gel dispenser in each shower.

Aside from the ragged bath towels and threats of additional fees, we had an amazing week! This is a beautiful home in a great location.

My wife and I just stayed here for the month of February, 2018. I had to silence septic alarm repeatedly the last 4 days of our stay (same when we stayed here last year), was still going off when we checked out even though I contacted them the first day it went off. Smoke detector went off at 3 in the morning last year. I had to get up, take apart, go out the next day and buy batteries and put back together. Samia's response was, "when you rent a house, you are going to have these issues come up". How about a maintenance schedule to change out the batteries every 6 months so renters don't have to? The owner's car is parked in the garage and even though I had in writing that it was to be removed during our stay and MNVR said it would be removed, it was not and they told me they would not move it. The station ABC does not come in on the TV in the family room, it only comes in non HD in the bedroom (somebody please explain how this can be), so my In-Laws were in bed with us to watch ABC. How do you not get ABC? Be sure to stop and get paper towels, trash bags, pump soap, toilet paper and salt and pepper. You'd think those things would be there for the cost of the rental, they are not. There will be one part roll of paper towels and one or two rolls of toilet paper that seem to be made out of sand paper. There are numerous lights burnt out. I asked for the 8 or 9 burnt out bulbs to be replaced last year so only 3 or 4 bulbs were out this year. I didn't bother calling. The upstairs doors to the balcony don't latch. They were flying open and shut with the wind. I thought an animal was in the house. After my experiences with MNVR the past 3 years, I did not want to call them so I tied a rope around the door handles and then tied that to a chair to keep the doors closed. 2 years ago, we were without hot water for nearly a week and I finally talked to the owner of the plumbing company and paid his guy $100.00 to come after work to get our hot water fixed. That same year, our hot tub was broken for a week. I called and called and called. They never called me, I always called them. Very poor customer service. The remotes didn't work last year, I had to go to the store and buy batteries for them. There's no back on the family room remote so the batteries fall out every time you pick it up. There are bikes in the garage but the tires are flat and there's no air pump. I could go on and on. If you can live with all that, the house is great.

The house is great, the location on Marco Island is not as advertised!

House, is beautiful and had all the amenities advertise, almost.

In an effort not to be negative: I can't say enough about the house, beautiful inside and out, plenty of kitchen utensil, beds, blankets, sheets, towels, and bathrooms.

Everything was clean on arrival.

However, everyone remembers what is not right with the rental.

We rented Saturday to Saturday. Your office is not open until Monday, and in the welcome package it tells us not to call the emergency number or get a charge.

Well, we paid the extra fee to get heat to the spa. no heat, so called as soon as possible, they did check it at some point the next day and said some breaker was flipped. 3 days with a cool hot tub.

The ad says there are some beach amenities : Umbrellas and chairs. Plenty of chairs No functional umbrellas. When I was allowed to call on this, I was told there were supposed to be 2. I informed them that there were none that worked. Was told they would get in touch with the owners and have one out there the next day, and to leave the broken one on the porch. 2 days later there was a cheap replacement. (Wednesday after returning from the beach it showed up)

So 4 days without. I know sounds trivial, but there is no place to get put of the sun on the beach.

That is probably the biggest disappointment, THE distance to the BEACH. The advertisement says short walk to tiger tail beach. Well, you can see the entrance from the house, it is across the street. Go through entrance and walk 2 hundred yards, and there is a lagoon, smelly lagoon, to actually get tho the gulf and a real beach it is a 1/2 to 3/4 mile walk. that is from the closest parking spot. Yes, we drove across the street and paid the 8 dollars so it would be a little closer to take all the stuff needed to spend a day at the beach.

OK, done beaching'. We had a great time at the house with our combined families 7 adults total. Hope this helps other renters.

Paul

We have stayed in this beautiful house for three years in a row. The water front view is amazing. The kitchen is loaded with appliances, the pool and SPA is inviting and the beds are comfortable. We have access to everything, like grocery stores, nice restaurants and fan boat rides and jet ski tours. Walking distance to the stunning Tigertail beach, where our girls age 10 and 12 enjoy swimming and playing in the white sand. We love this place so much we're booking it again next Summer!