4/10 Médiocre
Benedict D.
9 mai 2025
Les points forts : Arrivée, emplacement, exactitude de l’annonce
Les points faibles : Propreté et communication
Could have been great
We liked the house. But some things didn’t go well. We had 2 major issues. I paid 300 to heat the pool. On arrival the pool was not warm. On weekends, renters are told to not call about pool heat (or ants) or risk a 150 charge. The temp is remotely controlled by the homeowner. The host contacted them. The temp was raised. But there were more times when the temp dropped. But the heat was off 12 hours daily. Once the sun went down, the pool cooled, and no one wanted to be in the water. There was an ant infestation. After the weekend, the host called an exterminator. They sprayed outside 2 days later. Dead ants were everywhere with more each day. We woke to numerous ants on the bed. I sent pics & videos to the host. They suspected the queen ant was in the attic but required the home be vacant for 10-12 hours to spray more powerful chemicals. We had no plans to be out of the house that long. And we weren’t comfortable with coming back after spraying more powerful chemicals. They were keen to point out “according to our terms and conditions, the property was not deemed uninhabitable.”The host offered to reimburse 300 pool heating cost and a lowball amount for one night of my cost. But I had to forgo my right to write a review. They said, “It is the policy to process any refund, we must receive written confirmation via email or other, that there will be no review posted about your stay, the home, or host on any website.” I chose to write this review.
Benedict D.
Séjour de 14 nuits en avril 2025
