2/10 Horrible
sairah
4 déc. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement et communication
I had a terrible experience at this apartment. The communication from the host was unclear. I had no idea how to get the keys, nor who would be present when I arrived. To make matters worse, when I arrived, I saw a man cleaning the apartment and taking out the trash—already a bad sign.
The apartment itself was shockingly old and far from the "elegant" description. The sheets were stained with what appeared to be bodily fluids, and the comforters had oil stains all over them. The smell was unbearable, like vomit. The bathroom was no better, with mold and a pungent, sewer-like odor.
When I contacted the host about these issues, he blamed the laundry service. I informed him that I couldn’t stay in such a disgusting environment and requested a refund. Initially, he refused but promised a cash refund the next morning and said he’d schedule a time to meet. However, he never showed up.
To make matters worse, he continued to message me, accusing me of taking the keys and leaving the door open—completely false claims. I left immediately because I couldn’t stay in such a place.
I would highly advise against booking this apartment. It was an unpleasant experience from start to finish, and the host was unprofessional and unhelpful.
sairah
Séjour de 2 nuits en novembre 2024
