2/10 Horrible
Stephanie B.
18 juil. 2025
Host fell through and lied
We confirmed this property in January for a July trip. Upon confirmation the host messaged us through VRBO and said he was looking forward to hosting us. A day before the trip we reached out for access information to the property. Myself and another member of the party called multiple times, left voicemails, and tried messaging through VRBO. We finally called customer support - who confirmed the messages were sent and that booking was confirmed, but could also not reach the host. Honestly we were a little worried about Freddie at this point. VRBO support was helpful but ultimately just refunded the booking and we got an automated email around 4pm telling us we could rebook - however nothing was available so we ended up going through AirBnB. Anyway - stuff happens and we figured it out (look for Candice and Danâs Pagoda on AirBnB - total winner!!! They hooked it up with literally one hour of notice and saved the day). The reason Iâm taking the time to leave this review is because Freddie finally called back a member of my party and said he didnât know the property was listed on VRBO. Which I just find totally implausible given he messaged me through the app to confirm the booking. He messed up and double booked the place and we were left in a total lurch. I found it really disrespectful to be lied to on top of everything.All to say- Iâd definitely recommend thinking twice before booking with Freddie. Make sure you remind him you exist!!!! Candice and Dan are heroes.
Stephanie B.
Séjour de 2 nuits en juillet 2025