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Cabane·Hôte professionnel

Sunset Pointe: Pool, Theater, Gameroom, Hot Tub

Galerie photos de l’hébergement Sunset Pointe: Pool, Theater, Gameroom, Hot Tub

Extérieur
Piscine
Intérieur
Coin séjour
Terrasse/Patio

Avis voyageurs

9,4 sur 10
Exceptionnel
3 chambres2 salles de bain ou plus10 personnes306.6 m²

Équipements populaires

  • Piscine
  • Bain à remous
  • Cuisine
  • Lave-linge
  • Sèche-linge
  • Wi-Fi gratuit

Découvrir la zone

Afficher la carte
Gatlinburg, TN
  • Place, Morning Mist Village
    ‪3 min en voiture‬
  • Place, Chapelle sur Honeymoon Hills
    ‪4 min en voiture‬
  • Place, Rocky Top Sports World
    ‪5 min en voiture‬
  • Airport, Knoxville, Tennessee (TYS-McGhee Tyson)
    ‪70 min en voiture‬

Chambres et lits

3 chambres (10 personnes)

Chambre 1

1 très grand lit

Chambre 2

1 très grand lit

Chambre 3

2 grands lits

Chambre 4

1 lit superposé (1 place)

2 salles de bain, 2 WC avec lavabo

Salle de bain 1

Baignoire · Toilettes · Douche uniquement

Salle de bain 2

Baignoire · Toilettes · Douche uniquement

Salle de bain 3

Toilettes

Salle de bain 4

Toilettes

Espaces

Terrasse en bois ou patio
Cuisine
Balcon
Coin salle à manger séparé
Lock

Protégez vos paiements : réservez toujours sur Abritel.

N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.
En savoir plus

À propos de cet hébergement

Sunset Pointe: Pool, Theater, Gameroom, Hot Tub

Treat yourself! You deserve the best vacation and Sunset Pointe delivers. A new cabin with everything you want and a lot of what you need. The goal was to provide the best amenities so your group will be entertained, comfortable and may never want to leave the cabin. A home theater room with projector and 9 foot screen, a heated indoor pool, an outdoor living area with TV's and fire table, game room with arcade and then so many luxury amenities in the living areas. The 2 we'll mention are a custom walnut tub in 1 master suite and a copper tub in the other. The pictures tell the rest of the story - please contact us if questions!

Bedroom and Sleeping Arrangements:
Main Level - Bedroom 1: King Bed - Sleeps 2
Main Level - Bedroom 2: Queen Bunk - Sleeps 4
Upper Level - Bedroom 3: King Bed - Sleeps 2
Upper Level - Bedroom 4: Single Bunk - Sleeps 2

*** Occupancy is Limited to 10 Total Guests ***
*** No Pets ***
Indoor Heated Pool With Waterfall and Sliding Doors to Open to the Outdoors
Theater Room with 9 Foot Screen and Theater Seating
Outdoor Living area with grill, TV, fireplace and Hot Tub
6 Burner professional gas stove
Wine Fridge in Kitchen
Overhead pass thru garage door from kitchen to outside bar and gas grill
Pool Table, Classic Arcade Game, Golden Tee Golf
Can Accommodate up to 10 total Guests (bunk beds are best for kids)
1 King Suite with Stand Up Shower, Fireplace and Copper Soaking Tub
1 King Suite with Stand Up Shower, Fireplace and Black Walnut Soaking Tub
Kids Queen Bunk Room with Full Bath
Loft Kids Bunk Area with Twin Bunk with cocktail table multicade
Mountain Views
2 Gas Grills
6 Total Fireplaces
Free WIFI
Free Local and Long Distance
8 Minutes to Downtown Gatlinburg
Full Size Washer / Dryer

Free WIFI, a washer / dryer, iron and ironing board, and paved parking are included for your convenience. All linens and towels are provided as well as a starter supply of paper towels, toilet paper, soaps and detergents.

This cabin is professionally managed by Elk Springs Resort Cabin Rentals in Gatlinburg, TN. We provide concierge service as well as dispatched maintenance and housekeeping should you need assistance during your stay. Feel free to check here for details -or- all our listings at Elk Springs Resort rentals.

Host requires the guest to sign a rental management agreement prior to allowing access to the unit. The agreement details our cancellation policy, terms and conditions. Must be 21 or older to reserve a cabin and person booking my be staying in the cabin.

We provide a starter supply of paper products, detergents and soaps and coffee filters. We do not supply shampoo, conditioner, body wash and there are not pantry items, spices, salt & pepper or coffee included - guests should bring these items.

Ajoutez des dates pour connaître les prix

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  • Piscine
  • Bain à remous
  • Cuisine
  • Lave-linge
9.8 sur 10, Exceptionnel, (28 avis)
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Règlement intérieur

Arrivée après 15 h 00
Âge minimum pour la location : 21 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
default

Événements

Événements non autorisés
default

Animaux domestiques

Animaux de compagnie non autorisés
default

Fumeurs/non-fumeurs

Hébergement non-fumeurs

Informations importantes

À savoir absolument

Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un verrou de sûreté

Foire aux questions

L'hébergement Sunset Pointe: Pool, Theater, Gameroom, Hot Tub dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose une piscine couverte. Parmi les différents bassins de l'hébergement, on trouve une piscine chauffée.

Combien coûte un séjour dans l’hébergement Sunset Pointe: Pool, Theater, Gameroom, Hot Tub ?

À partir du 2 avr. 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Sunset Pointe: Pool, Theater, Gameroom, Hot Tub le 9 juil. 2026 commencent à 807 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement Sunset Pointe: Pool, Theater, Gameroom, Hot Tub ?

Les arrivées sont prévues à partir de 15 h 00.

Quelle est l'heure de départ de l'hébergement Sunset Pointe: Pool, Theater, Gameroom, Hot Tub ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

Cette cabane à l'atmosphère familiale à Gatlinburg se trouve à la montagne, à 5 km de sites comme Chapelle sur Honeymoon Hills et Rocky Top Sports World. Rivière Little Pigeon et Greenbrier Cove sont également à 10 km de distance.

Avis

9,4

Exceptionnel

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 24 avis sur 30.
Note des voyageurs de 8 (Bien), d’après 3 avis sur 30.
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 30.
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 30.
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 30.

9,8/10

Propreté

9,8/10

Arrivée

9,8/10

Communication

9,8/10

Emplacement

9,8/10

Exactitude de l’annonce

Avis

Avis provenant d’un site partenaire

10/10 Excellent

Lori E.

Beautiful!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful and spotless cabin. Quiet and conveniently located to Gatlinburg strip. But far enough away to not deal with crowds and traffic. Movie room is amazing. Bedrooms and bathrooms spacious. Only complaint is th pool is way too cold. No way any of us could swim and enjoy / the water temp is way cold. Not a huge deal though - overall really great cabin.
Réponse de VrboOwner le 21 mars 2026
Thank you for your thoughtful review! We are so very stoked to hear you enjoyed the cabins cleanliness, peaceful setting, and convenient location close to the Gatlinburg strip. Its great to know the movie room and spacious layout helped make your stay even more comfortable. We do appreciate your feedback about the pool temperature. We understand how important that can be for a fully enjoyable stay, and we will be sure to look into it to see how we can improve the experience for future guests. Please know that we keep staff on hand to happily assist with any cabin issues during your stay 24/7. Thanks again for staying with us—we are truly so happy you had an overall great visit and would love to welcome you back anytime! We encourage guests to book direct and save up to 15% on your booking, see you soon!!
Avis vérifié

10/10 Excellent

Martha K.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Excellent host, beautiful cabin, very very clean. Host responded immediately to questions. Would come back in a heartbeat!
Séjour de 7 nuits en novembre 2025
Avis vérifié

10/10 Excellent

Dianela c.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Beautiful Cabin!
Séjour de 2 nuits en août 2025
Avis provenant d’un site partenaire

8/10 Bien

Lauren V.

Beautiful Cabin

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cabin was absolutely beautiful & close to everything. Only negatives were no shampoo/ conditioner, no seasonings whatsoever including no salt & pepper, and cleaning ppl waiting in driveway 25 min prior to 10am check out.
Réponse de VrboOwner le 14 oct. 2025
Thank you so much for your feedback! We're thrilled to hear you enjoyed the cabin and its convenient location. We truly appreciate you sharing your experience, including the areas where we can improve. We apologize for the lack of basic supplies however we do make this known in the contract what we do provide. Also, we’re sorry about the early presence of the cleaning team; that’s not the experience we aim to provide, and we’ll make sure to address the timing with our staff moving forward. We value your input and hope to welcome you back for an even smoother stay in the future!
Avis provenant d’un site partenaire

10/10 Excellent

Jeanna B.

Cabin charm with a bougie flare!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Sunset Pointe did not "disappoint". Nestled inside the resort community. The cabin and amenities were amazing. Fun for kids and adults. Easy drive and close to everything. The only downside - is that there isn't a view.
Avis provenant d’un site partenaire

10/10 Excellent

Laura T.

Great experience

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very well kept resort and cabin! First time with Elk Springs and we will definitely return!
Réponse de VrboOwner le 15 nov. 2024
Thank you for your kind words! We are so delighted you enjoyed your stay and look forward to welcoming you back to Elk Springs! Remember, as a repeat visitor you will save 10% on future stays. See you soon!
Avis provenant d’un site partenaire

10/10 Excellent

Jamie S.

Fun Family Stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We really enjoyed our family vacation at Sunset Pointe. The cabin is beautiful and there were so many options for everyone to relax and have fun. Video games and the pool were a hit, along with the theater. We also spent time playing board games and relaxing in the cozy living room. Beds were comfy and the cabin was clean. Had a minor maintenance issue come up but it was addressed quickly. Ants were a bit of a problem, but in the woods, this is not surprising. Would definitely stay again!
Réponse de VrboOwner le 22 juil. 2025
Thank you for sharing your experience at Sunset Pointe! We’re so happy to hear that your family had a great time and that everyone found something to enjoy — from the video games and pool to board games and cozy moments in the living room. It’s also great to know the beds were comfortable and the cabin was clean. We appreciate your understanding about the minor maintenance issue and the ants — being in the woods does come with the occasional visitor, but we’re glad everything was addressed quickly. We’d love to welcome you back, and as a repeat guest, you’ll receive 10% off all future stays. Thanks again for choosing Elk Springs Resort!
Avis provenant d’un site partenaire

10/10 Excellent

Oscar C.

Is an Awesome Place!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful cabin !Awesome place to spend time with all your Family and Friends!
Réponse de VrboOwner le 9 nov. 2022
Thank you for the 5-star review, Oscar! We are delighted that you enjoyed your recent cabin stay! We enjoyed having you and hope you will make plans to stay with Elk Springs again on your next trip to The Great Smoky Mountains. Remember, as a repeat visitor you will save 10% on future stays. See you soon!
Avis provenant d’un site partenaire

10/10 Excellent

Beautiful cabin!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved it! Family didn’t leave the property the entire weekend. Very clean and had everything we needed.
Réponse de VrboOwner le 31 mars 2023
Shannan, thank you for the awesome review. There is nothing like some good family time. We want each guest to feel as if they have a home away from home. It has been a pleasure having you and we hope to see you back in the future!
Avis provenant d’un site partenaire

10/10 Excellent

Leslie C.

Gorgeous!!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything was wonderful - the amenities, the view, the prompt response from maintenance and property management.
Réponse de VrboOwner le 4 nov. 2022
Thank you for your kind review. You certainly chose the perfect cabin to relax in and enjoy the peaceful mountain scenery. We enjoyed having you as our guests, and we look forward to working with you for your next Smoky Mountain getaway! Remember, as a repeat visitor you will save 10% on future stays. See you soon!
Avis provenant d’un site partenaire

10/10 Excellent

Elizabeth M.

Exceeded expectations!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family picked this location to celebrate a 40th birthday. We loved and used every amenity the house offered: the pool and hot tub were the kids favorites followed by the games and theatre room! It was a short ride to get to downtown Gatlinburg which was wonderful! The neighborhood was very clean and the family enjoyed taking walks throughout the day , we even got to see a mom and two baby bears on one of our walks. Would come back again for sure! The house was picturesque!
Réponse de VrboOwner le 24 avr. 2025
Thank you for choosing our cabin to celebrate such a special occasion! We are truly so glad to hear your family enjoyed all the amenities—especially the pool, hot tub, game room, and theater—and that the location made it easy to explore Gatlinburg. Sounds like you even had a little Smoky Mountain magic with a bear sighting! We would love to welcome you back anytime. Remember, as a repeat visitor you will save 10% on future stays. Hurry back, new memories are awaiting to be made!
Avis provenant d’un site partenaire

10/10 Excellent

Josh S.

Amazing cabin

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family and I really enjoyed the cabin. It had plenty to do for the kids, plenty of sleeping areas, clean, and host was great. The only suggestion is to have more toilet paper and paper towels for guests staying for a week. One roll of paper towels and one roll of toilet paper isn't enough for 10 people for 7 days!
Réponse de VrboOwner le 7 janv. 2025
Thank you for your kind review! We are delighted to hear your family enjoyed the cabin and its amenities. We appreciate your suggestion about supplies and will review our stocking policies to better accommodate longer stays. We hope to welcome you back soon! Remember, as a repeat visitor you will save 10% on future stays. Hurry back!
Avis provenant d’un site partenaire

10/10 Excellent

Talicia H.

Wonderful

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful cabin it was very peaceful. We enjoyed our selfs the kids loved everything the pool the games . We will be back
Réponse de VrboOwner le 18 nov. 2022
We always love hearing about great family experiences with our rental company! It sounds like you chose the perfect cabin for your family to relax in, have fun, and create memories that are sure to last a lifetime. Sunset Pointe is full of great amenities and the pool is great for the kids and adults! We enjoyed having you as our guests, and we look forward to working with you again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
Avis vérifié

6/10 Satisfaisant

Creighton R.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Sunset point

Good for the most part. The ac unit doesn't heat the unit good and the tv in the theater room doesn't work right
Séjour de 3 nuits en février 2025
Avis provenant d’un site partenaire

10/10 Excellent

Shirley J.

Sunset Pointe

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Absolutely loved the cabin. It had everything we wanted for an enjoyable weekend in the Gatlinburg area. The only complaint I would have is there were a few things that didn’t work like they should. Hopefully everything will be checked prior to the next stay.
Réponse de VrboOwner le 19 nov. 2024
Thank you for your feedback! We are thrilled you loved the cabin and that it provided everything you needed for an enjoyable weekend in Gatlinburg. We apologize for the few issues you encountered and appreciate you bringing them to our attention. Rest assured, we will address these concerns to ensure everything is in perfect working order for future guests. We hope to welcome you back soon! Remember, as a repeat visitor you will save 10% on future stays. Hurry back!
Avis provenant d’un site partenaire

10/10 Excellent

Steve K.

The Greatest Place Ever

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have been to the Smoky Mountains a dozen times or more. Sunset pointe in Elk Springs was by far the nicest, most luxurious, cleanest cabin we’ve ever stayed in! Everything from the staff being helpful when I had questions, to the owners sending us a personal gift was spectacular. It will actually be the only place we call from now on! The location being up the mountain yet so easy to get to Gatlinburg was absolutely perfect.
Réponse de VrboOwner le 29 oct. 2024
Thank you so much for sharing your experience! We're overjoyed to know that Sunset Pointe exceeded your expectations, especially since you’re seasoned Smoky Mountain visitors. It’s wonderful to hear that everything—from our helpful team to the personal touches from the owners—helped make your stay special. We’re thrilled that the location and the cabin’s luxury and cleanliness made it the perfect getaway. We can’t wait to welcome you back to your new home in the Smokies anytime you’re ready for another memorable stay!
Avis provenant d’un site partenaire

10/10 Excellent

Ann D.

Wonderful family trip.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cabin was beautiful. The cabin had everything you could need or want for a family vacation. Kids loved the pool. But it was a little cold for the adults. But hot tub was great fun. Theater room was amazing. We all loved watching movies there. Definitely would do it again.
Réponse de VrboOwner le 26 août 2024
Thank you for your review! We're glad your family enjoyed the cabin, especially the pool, hot tub, and theater room. We look forward to welcoming you back for another great stay! Remember, as a repeat visitor you will save 10% on future stays. Hurry back!
Avis provenant d’un site partenaire

10/10 Excellent

Cristie D.

Best Cabin We've Stayed In!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Renting a cabin in the Smokies has become an annual tradition for our family and friends for Spring Break. We have rented several over the years and this one is by far the best we've stayed in! The cabin was convenient to both Gatlinburg and Pigeon Forge/Sevierville. It was spacious and VERY CLEAN! The kitchen was the best and well-stocked with items for cooking. The cabin overall, and the items in it, were in good repair. The kids and adults alike enjoyed the recreational amenities and areas at the cabin. Finally, the wifi was reliable - all the adults had to hop online and work a little while we were there and not one of us had any issues with connectivity. Overall, 10/10...we'd stay here again in a heartbeat!
Réponse de VrboOwner le 11 avr. 2023
Cristie, it was our pleasure to provide you with a luxurious cabin for your stay. We strive to be the best in our area and want nothing but for our guests to be looking forward to their next visit. We thoroughly enjoyed having you as our guest and cannot wait to have you come back. Remember as a returning customer you will receive 10% off future stays! Thank you!
Avis provenant d’un site partenaire

6/10 Satisfaisant

Holly M.

Sunset Pointe Review

Rating Details: The property manager was very helpful. The vacation rental was clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall the stay was enjoyable. The cabin was really cool with all the added amenities (movie room, pool, pool table, etc.) Customer service was helpful. However we stayed on a very cold weekend and one morning woke up to the cabin being 49 degrees and the kitchen sink pipe froze. Something needs to be done about the insulation for extreme Temps because that made a lot of the day unbearable until the sun helped warm up the cabin. Other than the temp, we would return but probably not in winter or summer where the Temps can be extreme. Would be very enjoyable in a more mild season.
Réponse de VrboOwner le 24 janv. 2024
Thank you for sharing your feedback. We are pleased to hear you enjoyed the amenities and found our customer service helpful. We appreciate your insights on the temperature challenges and frozen pipes during extreme weather. Your comments will be taken into consideration as we continuously strive to enhance our guests' experience. We hope to welcome you back in a milder season for an even better stay. We encourage guests to book direct and save up to 15% on your booking. Hurry back!
Avis provenant d’un site partenaire

10/10 Excellent

Matthew J.

Absolutely stunning cabin!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: First of all let me say that this cabin was absolutely wonderful.. I purchased the cabin so family members could come down and enjoy a wonderful weekend celebrating my daughter’s 7th birthday in the beautiful smoky mountains. I really wish we could’ve got to stay longer because 3 days wasn’t enough. I will most definitely be renting again... BUT if I may add a suggestion.. We really need some blinds on those big windows in the living room. The sun drilled all of us as we was trying to watch the basketball game and it made it very difficult to enjoy the living area during the day. Other than that we have absolutely no complains.
Réponse de VrboOwner le 2 févr. 2024
Thank you for taking the time to review your stay! It is delightful to hear that you had such a great time celebrating your daughter's birthday with us. We hope you made memories that will last a lifetime! Thank you for your suggestion about the blinds. I will forward this to the correct department to be reviewed. We hope you will choose to visit Elk Springs again on your next trip to The Great Smoky Mountains. Don't forget to mention that you are a repeat visitors you receive 10% off your next booking!
Avis provenant d’un site partenaire

10/10 Excellent

Ashley D.

Completely Satisfied

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Upon arrival we were just in awe of the cabin and how beautiful it was. The beds were comfortable, the rooms were spacious and the bathrooms were spacious too. The game room was everything we were looking for. The hot tub was great for cold weather because it was tucked under the 2nd level porch and surrounded by walls. It was in the perfect place to watch the snowfall but also be warm and cozy. The pool was a little cool even though it was inside but that's only because it was chilly outside I feel. Our second day in the cabin a lady with Elk River Resorts called just to make sure everything went well with check in and to make sure we were happy with the cabin so far. Overall, we would definitely rent this cabin again and recommend it to anyone else.
Séjour de 4 nuits en février 2023
Réponse de VrboOwner le 24 févr. 2023
Ashley, thank you for the great review. Looks like Sunset Pointe was the perfect fit for you and your family. Many great amenities that this cabin has to offer. Hot tubs and watching the snowfall sounds like an absolute dream! We hope to have you back in the future!
Avis vérifié

10/10 Excellent

Lisa L.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Beautiful cabin!

We absolutely loved our stay at Sunset Pointe. This cabin is BEAUTIFUL! The design and decor is perfect and so well thought out. The pool is small (which the pictures show), but is very pretty and our three kids didn’t seem to mind the size at all. They spent hours in there and had the best time. We loved the garage doors in both the kitchen and pool area. Cooking in the kitchen with the door open gave it such an open air feel. The garage door was awesome for the pool too. The kids would often swim in the evening after all of our daytime activities. It was great that the adults could sit outside by the fireplace and watch the kids swimming at the same time. The indoor feature of the pool was also great on our rainy day. The theater room was so cool, we had an awesome movie night. The arcade games were great too. When we first arrived our kids were amazed with everything and squealing with excitement. They all said this was the best house ever. Everything was also very clean and the beds were comfortable. We would definitely stay here again!
Séjour de 6 nuits en juin 2023
Avis provenant d’un site partenaire

10/10 Excellent

Edward P LaFrance J.

Our stay at Sunset Point

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was absolutely stunning! Everything inside was in excellent condition except for the wooden tub. We couldn’t use it due to a recent repair. But everything else was in pristine condition. We utilized everything the cabin had to offer. Watched the Super Bowl in the theater. That was just one of the highlights of our stay. The kitchen was 10 out of ten. We were able to cook with that access door to the porch open, with a nice breeze coming into the kitchen. Relaxed in the living room and down stairs jacuzzi room. Enjoyed the hot tub, pool table and gaming room. Access to the super market, liqueur store was quick and easy. They were less than 3 miles away. Down town Gatlinburg was a quick drive as well. You have to check it out during your stay! Even with out the tub, which the lady wasn’t happy about, I rate it 5 stars. We will be back many more times. Thank you for renting to us!
Réponse de VrboOwner le 20 févr. 2023
It was our pleasure to provide you with luxury accommodations during your visit, Edward. You selected a great cabin with an unbeatable Smoky Mountain setting. We certainly apologize about the tub as a vendor had repaired it the day that you checked in, so the caulk had to cure. We strive to be the best in the business and we want nothing more than for our guests to feel as though they have a home away from home while in our area. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
Avis vérifié

8/10 Bien

Amber L.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Luxurious & spacious

I wish I could give 5 stars but I had to give 4 stars instead. However the home & location were both beautiful. Cons: - The first floor wooden tub, (which is the only tub on the main level) was under under repair & unusable our entire stay. This was a key point in booking this cabin against some other cabins we were comparing. A main level tub was a must for us for mobility reasons. - We were texted at 1pm, the day of our check in, that our cabin would not be ready at 3. They estimated it would be ready at 4. At 4:15 we received the code to the front door & made our way to the cabin. After driving all day this is not what you want to hear. - You sign a waiver (after booking) that states you do not get compensation for missing/unusable amenities or get a late check out if you are forced to accept a late check in, which is not very fair. However everything else was great. Our daughter loved the pool. We all enjoyed the various arcade games they have including the pool table. The theater room was perfect & made you feel like you were in a high end movie theater. All the beds were very comfortable. The pool & the hot tub were clean & enjoyable. I wish the pool could have been a little warmer but my daughter didn't mind. Even though the tub on the main floor was unusable there are still 2 full bathrooms equipped with spacious walk in showers on the main floor & another full bath with a beautiful copper tub upstairs.
Séjour de 4 nuits en juillet 2023
Avis provenant d’un site partenaire

2/10 Horrible

A guest from Evington, VA

Disappointing Beauty

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: First off let me say we love Elk Springs and there properties, as this was our 3rd booking with them. Sunset Pointe is an amazing Cabin with everything you could ask for and more. This review is more about lack of consideration from maintenance and customer service. Upon arrival to Cabin there was an awful smell in the Bunk room full bath. I reached out to customer service and they said they’d send maintenance tomorrow as it was late. The smell I identified was a decay like something died in the walls. Maintenance came and said same thing and put an ozone machine in bathroom. It didn’t help at all. The smell continues to get worse throughout our stay and I again reached out to customer service to see if they would help us out with rental in some way, shape or form. They just continue to tell me if it’s under review. I can say most people wouldn’t be happy paying $3k for 4 nights and dealing with half the downstairs smelling like rotting mice. I am very disappointed in this experience, and sure hope they make it up to us. If it was for my son being a trooper and dealing with the smell we would’ve been short a bedroom. Terrible service this trip and sure hope someone makes this right.
Réponse de VrboOwner le 20 déc. 2022
Thank you for sharing your experience with us, Chris. We are sorry that you were disappointed in this aspect of your stay, but please understand that we live in an area with abundant wildlife and small critters, and sometimes they get where we do not want them to and perish. If you have ever experienced this personally, it normally takes a few days for the smell to subside, which is what happened in your case. Our maintenance team did what they could to help with the smell but we understand that it was not a pleasant thing to deal with while on vacation, and management is in the process of reviewing this for possible compensation. We hope that despite this you were able to enjoy your time spent in our beautiful area and we hope to see you again soon!

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