Charmante ferme rénovée dans une piscine rurale calme dans l'oliveraie

Thank you for sharing your feedback with us. We’re sorry to learn that some aspects of your stay fell short of your expectations. We would have appreciated the opportunity to address any concerns during your visit. Our villa is part of a 17th-century hamlet, and we have chosen to preserve its authentic charm and traditional layout rather than modernize it with features such as elevators or internal connecting corridors. We understand that this historic design may not be suitable for all guests, particularly families with very young children or those with mobility challenges, and we will continue to highlight these details as clearly as possible in our listing and pre-arrival communications. Furthermore, we always provide service during check-in and check-out to bring the luggage in order to ease this physical stress. Regarding the additional bedroom, our policy, outlined in the booking confirmation, states that the third room is a separate dependance available also for groups that prefer to book the whole villa. We always confirm the booking content/details through e-mail after your booking. As for connectivity, Wi-Fi coverage in historic stone buildings can sometimes be limited, particularly on the lower level, and mobile reception may vary depending on provider. We are actively looking into ways to improve this experience without compromising the property’s architecture. We are glad you enjoyed the swimming pool, though we understand that the hillside location and steps may not be convenient for everyone. The elevated setting, however, is what provides the beautiful views our guests often mention in their reviews.

Liebe Sarah, wir möchten uns herzlich bei dir und deiner Familie für euren Aufenthalt bei uns bedanken. Es war eine Freude, euch als unsere Gäste zu haben. Eure Freundlichkeit, Einfühlsamkeit und Respekt gegenüber unserer Familie und unserer Ortschaft haben uns sehr beeindruckt. Es freut uns zu hören, dass ihr euch bei uns wohlgefühlt habt und euch gut anpassen konntet. Eure Bewertung und eure lieben Worte bedeuten uns viel und bestätigen, dass unsere Bemühungen, unseren Gästen eine angenehme und bereichernde Erfahrung zu bieten, erfolgreich waren. Solltet ihr in Zukunft wieder Pläne haben, unsere Gegend zu besuchen, würden wir uns freuen, euch erneut bei uns willkommen zu heißen. Nochmals vielen Dank und alles Gute für euch! Herzliche Grüße, Paola

First of all let me thank you for your time in providing us with so detailed observations. It was a pleasure for us hosting you. You are excellent guests, respectful of our property/decoration … the kind of “explorers” every home owner wishes to have. We apologize for the irritation caused with the washing machine and the barbecue. Civil protection authorities are imposing strict rules on lighting fires outdoor (mediterranean vegetation, summer drought and wind are the cause of hefty flare-ups in the Mediterranean). That is why we have excluded the use of grill and BBQ at the swimming pool. Regarding the privacy issue, and for readers, it is fair to mention that you were prepared to pay up for the difference.