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Appartement condo·Hôte professionnel

Spacious 2 BR Condo | Downtown Charlevoix | Indoor/Outdoor Pool | Jet Tub

Galerie photos de l’hébergement Spacious 2 BR Condo | Downtown Charlevoix | Indoor/Outdoor Pool | Jet Tub

Cuisine privée
Intérieur
Coin séjour
Coin séjour
Coin séjour

Avis voyageurs

9,4 sur 10
Exceptionnel
2 chambres2 salles de bain4 personnes

Équipements populaires

  • Piscine
  • Cuisine
  • Wi-Fi gratuit
  • Climatisation
  • Blanchisserie
  • Espace extérieur

Découvrir la zone

Afficher la carte
Charlevoix, MI
  • Place, Beaver Island Boat Company Ferry Terminal
    ‪3 min à pied‬
  • Place, Plage de Charlevoix
    ‪5 min à pied‬
  • Place, Mushroom House
    ‪7 min à pied‬
  • Airport, Pellston, Michigan (PLN-Aéroport régional de Pellston)
    ‪67 min en voiture‬

Chambres et lits

2 chambres (4 personnes)

Chambre 1

1 très grand lit

Chambre 2

1 grand lit

2 salles de bain

Salle de bain 1

Toilettes · Douche uniquement

Salle de bain 2

Toilettes · Douche uniquement · Baignoire à jets

Espaces

Terrasse en bois ou patio
Cuisine
Balcon
Coin salle à manger séparé
Lock

Protégez vos paiements : réservez toujours sur Abritel.

N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.
En savoir plus

À propos de cet hébergement

Spacious 2 BR Condo | Downtown Charlevoix | Indoor/Outdoor Pool | Jet Tub

Pointes North Inn is one of Charlevoix's unique condominium suites that book like a hotel room. Book for the condo's privacy, stay for the hospitality.

This gorgeous condo boasts beautiful laminate flooring in the main living areas, tile in the bathrooms, cozy carpet in the bedrooms, and plenty of lighting. In the loft-style upstairs bedroom you will find a luxurious king-size bed, a tv with a roku remote, beautiful bedside tables, alarm clock/radio, a dresser, a walk-in closet, and a jet tub!. The upstairs bathroom has a separate walk-in shower and toilet room that also offers an additional closet. The beautiful vanity offers extra storage! The living room offers a comfortable sofa, a sitting room with a settee sofa and a cozy armchair, large smart tv with a roku remote, beautiful side tables, and a stunning view! There is dining space that seats 6 that overlooks the channel. The full sized kitchen boasts plenty of storage and granite countertops. There is a 4 burner glass cooktop range stove, full size fridge, 12 cup coffee maker, dishwasher, microwave, toaster, tools for cooking and serving. The large downstairs bathroom offers tiled shower, separate toilet room, and a beautiful vanity with marble countertop. The master bedroom displays a beautiful queen size bed with a cozy cottage vibe, plenty of storage a smart tv, and a cozy reading nook! In the downstairs coat closet you will find the iron and ironing board, and a few cleaning supplies. In addition to the fabulous interior, through the sliding glass door upstairs you will find a 4 person seating and table arrangement on the large balcony.

We provide towels and mini soaps for your use, as well as limited daily housekeeping services. Be sure to ask the front desk if you need a playpen or high-chair if you bring your little one.

Pointes North Inn has high-speed Wi-Fi throughout the building and coin-operated laundry on the second floor. The lobby area has seating which overlooks the heated indoor/outdoor pool. The inside section of the pool is open year-round, while the outside section is closed off October to May.

Ajoutez des dates pour connaître les prix

Hébergements similaires

Extérieur
Stay in the heart of downtown Charlevoix with dining, shopping, and the marina just steps away. Enjoy morning coffee or evening cocktails from your private balcony overlooking one of the town’s most vibrant streets.
Charlevoix
  • Cuisine
  • Lave-linge
  • Sèche-linge
  • Wi-Fi gratuit
Stay in the heart of downtown Charlevoix with dining, shopping, and the marina just steps away. Enjoy morning coffee or evening cocktails from your private balcony overlooking one of the town’s most vibrant streets.

Règlement intérieur

Arrivée après 16 h 00
Âge minimum pour la location : 21 ans
Départ avant 11 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
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Animaux domestiques

Animaux de compagnie non autorisés
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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Informations importantes

À savoir absolument

Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un verrou de sûreté

À propos du quartier

Charlevoix

Cet appartement en copropriété vous donne rendez-vous à Charlevoix, plus précisément dans le centre-ville. Faites le plein de culture aux emblématiques Galerie North Seas et Centre culturel Charlevoix Circle of Arts, ou mettez le cap sur les incontournables Mushroom House et Charlevoix South Pier Light. Envie de passer la soirée à l'extérieur ? Les sympathiques Fermes du château et Lavender Hill Farm vous attendent. Votre séjour au pied des pistes de ski vous réserve une multitude de belles surprises. On vous conseille de découvrir le ski et de profiter de vos moments en plein air pour vous essayer à la luge et au patinage sur glace.
Carte
Charlevoix, MI

À proximité

  • Centre culturel Charlevoix Circle of Arts - 3 min à pied - 0.3 km
  • Beaver Island Boat Company Ferry Terminal - 3 min à pied - 0.3 km
  • Plage de Charlevoix - 5 min à pied - 0.5 km
  • Mushroom House - 7 min à pied - 0.6 km
  • Lake Charlevoix - 16 min à pied - 1.4 km

Comment se déplacer

  • Aéroport régional de Pellston (PLN) - 45 min en voiture

Restaurants

  • ‪B.C. Pizza - ‬3 min en voiture
  • ‪McDonald's - ‬3 min en voiture
  • ‪Harbor View Cafe - ‬8 min à pied
  • ‪Charlevoix Dairy Grille - ‬14 min à pied
  • ‪JAX - ‬2 min en voiture

Foire aux questions

L'hébergement Spacious 2 BR Condo | Downtown Charlevoix | Indoor/Outdoor Pool | Jet Tub dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose une piscine couverte. Parmi les différents bassins de l'hébergement, on trouve une piscine chauffée.

Combien coûte un séjour dans l’hébergement Spacious 2 BR Condo | Downtown Charlevoix | Indoor/Outdoor Pool | Jet Tub ?

À partir du 8 avr. 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Spacious 2 BR Condo | Downtown Charlevoix | Indoor/Outdoor Pool | Jet Tub le 13 juin 2026 commencent à 274 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement Spacious 2 BR Condo | Downtown Charlevoix | Indoor/Outdoor Pool | Jet Tub ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement Spacious 2 BR Condo | Downtown Charlevoix | Indoor/Outdoor Pool | Jet Tub ?

Le départ a lieu à 11 h 00.

Où se situe l'hébergement ?

Dans le centre-ville de Charlevoix, cet appartement condo se trouve à quelques pas de Beaver Island Boat Company Ferry Terminal et Lac Michigan. Plage de Charlevoix et Galerie North Seas se trouvent également à moins de 5 minutes.

Avis

9,4

Exceptionnel

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 28 avis sur 35.
Note des voyageurs de 8 (Bien), d’après 4 avis sur 35.
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 35.
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 35.
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 35.

8,2/10

Propreté

6,0/10

Services et équipements

6,0/10

Infrastructures et conditions de l’hébergement

9,2/10

Arrivée

8,8/10

Communication

9,4/10

Emplacement

9,6/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 Excellent

Todd P.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great place

Very nice spot to stay over looking the town
Séjour de 1 nuit en août 2025
Réponse de VrboOwner le 7 sept. 2025
Thank you so much for your five-star review and for staying with us at Pointes North Inn, Suite 201, in downtown Charlevoix, Michigan. We’re delighted to hear that you found it to be a very nice spot, especially with the wonderful view overlooking the town. At Northern Michigan Escapes, we are proud to manage Pointes North Inn and provide guests with vacation rentals that combine comfort, convenience, and the charm of Northern Michigan living. Pointes North Inn’s location is one of its greatest highlights, and it’s great to know you enjoyed it. Being right on Main Street places you steps away from Round Lake, Lake Michigan beaches, the marina, and the iconic Charlevoix drawbridge. Guests love being able to walk to boutique shops, coffee houses, art galleries, and restaurants, making it one of the most desirable lodging options in the area. Whether you’re exploring the waterfront, attending seasonal festivals, or simply enjoying the lively atmosphere of downtown, this property offers an unbeatable setting. Suite 201 provides the comfort and amenities of a condo-style unit, giving guests more space and flexibility than a traditional hotel. With features like a full kitchen, living area, private bedroom, and screened-in patio, it’s designed to make every stay relaxing and enjoyable. Cleanliness and upkeep are top priorities for our team, and we’re thrilled you had a positive experience here. Thank you again for your kind words and recommendation. We look forward to welcoming you back to Pointes North Inn and Northern Michigan Escapes for another memorable stay in Charlevoix, where comfort, convenience, and Northern Michigan charm come together seamlessly.
Avis vérifié

10/10 Excellent

Diana E.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Very clean
Séjour de 1 nuit en décembre 2025
Réponse de VrboOwner le 25 janv. 2026
Thank you for taking a moment to share your feedback. I’m really glad to hear you found everything very clean – our team puts a lot of care into preparing the home before each stay, and it’s great to know that showed during your visit. We truly appreciate you choosing to stay with us and hope we’ll have the chance to welcome you back for another comfortable, easy getaway.
Avis vérifié

10/10 Excellent

Peter B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Nice stay in Charlevoix

The check-in was a breeze and the location was perfect.
Séjour de 2 nuits en mai 2025
Réponse de VrboOwner le 11 juin 2025
Thank you! We're so glad to hear you had a great time. We hope to welcome you back soon!
Avis vérifié

10/10 Excellent

Karen B.

Les points forts : Propreté, emplacement, exactitude de l’annonce
The light pouring into the space was outstanding. We were more than comfortable in every way, whether doing puzzles or watching tv. Excellent kitchen.
Séjour de 4 nuits en octobre 2025
Réponse de VrboOwner le 23 nov. 2025
Thank you for sharing your experience and stay. We’re delighted to hear that the natural light pouring into the space made such a positive impression—many of our vacation rentals are designed to take full advantage of Northern Michigan’s scenic surroundings with large windows and open layouts to create a warm, inviting atmosphere. It’s wonderful that you felt more than comfortable in every way, whether relaxing with puzzles or unwinding while watching TV. We’re also glad to hear that the kitchen exceeded expectations; our properties are thoughtfully equipped with modern appliances, full cookware, and amenities to make preparing meals easy and enjoyable during your stay. We focus on delivering clean, well-maintained vacation rentals with comfortable furnishings, quality linens, seamless check-in processes, and responsive support. Whether guests come for peaceful downtime, waterfront beauty, or proximity to downtown shops, restaurants, and outdoor recreation, our goal is to provide the perfect home base for relaxation and connection. We truly appreciate your kind words and hope to welcome you back soon for another bright, comfortable, and memorable Northern Michigan escape.
Avis vérifié

10/10 Excellent

brian S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
People room and the whole place was fantastic
Séjour de 3 nuits en juin 2025
Avis provenant d’un site partenaire

10/10 Excellent

Brian S.

Fantastic!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The expectations were high and we were not disappointed. We had everything we needed and would use the facility again without question.
Réponse de VrboOwner le 11 nov. 2025
Thank you for your wonderful five-star review of Pointes North Inn, Suite 201, and for choosing Northern Michigan Escapes for your stay in beautiful downtown Charlevoix. We’re thrilled to hear that your expectations were high and that your experience not only met them but exceeded them. It’s always our goal to ensure every guest enjoys a seamless, relaxing, and memorable visit with all the comforts of home and the hospitality Northern Michigan is known for. We’re so glad you found the condo well-equipped with everything you needed. Each suite at Pointes North Inn is individually owned and professionally managed, allowing us to maintain a high standard of quality, cleanliness, and comfort. Guests love the spacious layouts, full kitchens, and private screened-in patios or balconies—perfect for enjoying the sights and sounds of Charlevoix’s waterfront atmosphere. Our downtown location is truly one of the highlights of staying at Pointes North Inn. Situated just steps from Round Lake, the Pine River Channel, and the famous Charlevoix drawbridge, guests enjoy being within easy walking distance to boutique shops, galleries, restaurants, and Lake Michigan’s beaches. Whether you’re here to stroll the marina, take in a sunset over the pier, or explore local favorites like Bridge Street Taproom and the Villager Pub, everything is right at your fingertips. We also appreciate your kind words about your willingness to stay again. Many guests return year after year because of the warm, welcoming environment, professional service, and unbeatable location. At Northern Michigan Escapes, we’re dedicated to providing top-notch hospitality, responsive communication, and accommodations that make every stay as enjoyable as the first. Thank you again for your thoughtful review and your confidence in our property. We’re delighted that Pointes North Inn provided the relaxing, convenient, and well-appointed experience you were hoping for. We look forward to welcoming you back!
Avis vérifié

10/10 Excellent

Shari J.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Awesome location! Awesome condo! We loved it!!
Séjour de 1 nuit en juillet 2025
Réponse de VrboOwner le 5 août 2025
Thank you so much for your enthusiastic five-star review! We're thrilled to hear you loved the condo and the location—there’s nothing better than knowing our guests had an awesome stay. Whether it was the comfort of the space, the convenience of being close to local shops, restaurants, and attractions, or simply the overall vibe of your Northern Michigan getaway, we’re so glad it hit the mark for you. Thank you again for choosing Northern Michigan Escapes. We’d love to welcome you back for another stay just as memorable as this one!
Avis vérifié

10/10 Excellent

Justin C.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
The condo was excellent. Great views of the draw bridge and downtown Charlevoix. Was clean and well maintained. Check in process was simple and front desk staff were extremely friendly. Will be returning.
Séjour de 2 nuits en août 2025
Réponse de VrboOwner le 10 sept. 2025
Thank you so much for your thoughtful review of Pointes North Inn, Suite 201, and for sharing your experience with us. We’re thrilled to hear that you found the unit excellent and that the views of the Charlevoix drawbridge and downtown were such a highlight of your stay. That vantage point is one of the things guests love most about this property, offering a front-row seat to both the charm and bustle of downtown Charlevoix. We’re equally happy to know that the condo was clean and well maintained. At Northern Michigan Escapes, we take great pride in ensuring that every property in our care is spotless, organized, and ready for guests to enjoy from the moment they arrive. Our housekeeping and property care teams work diligently behind the scenes to deliver on this standard, and your recognition of their efforts means so much. It’s also wonderful to hear that the check-in process was smooth and straightforward. We know how important it is for guests to begin their vacation stress-free, and we work to provide seamless arrivals through clear communication, convenient access, and friendly support. Your kind words about our front desk staff are greatly appreciated as well—our team is committed to being welcoming, professional, and available to answer questions or provide recommendations to help you make the most of your time in Charlevoix. We’re so pleased that your stay in Suite 201 was a success and even happier to hear that you plan to return. Repeat guests are the highest compliment we can receive, and we can’t wait to welcome you back to Pointes North Inn and Northern Michigan Escapes for another memorable Charlevoix getaway. Thank you again for your review and for choosing to stay with us!
Avis provenant d’un site partenaire

10/10 Excellent

Juan V.

Vacation tour in Michigan

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Fantastic!
Réponse de VrboOwner le 12 août 2025
Thank you for your wonderful feedback about your stay at Pointes North Inn. We’re thrilled to hear you found your experience fantastic and that our property met your expectations for comfort, cleanliness, and convenience. Our goal is always to provide a welcoming atmosphere, well-maintained accommodations, and a prime location that allows guests to enjoy all that Charlevoix has to offer—whether it’s strolling to downtown shops and restaurants, relaxing on the beach along Lake Michigan, or taking in the beauty of the channel and surrounding area. We’re so pleased you enjoyed your time with us and look forward to hosting you again for another fantastic Northern Michigan getaway.
Avis provenant d’un site partenaire

10/10 Excellent

Debbie R.

Charlevoix

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Large space
Réponse de VrboOwner le 1 juil. 2025
Thank you for the five-star review! We're glad you enjoyed the large, spacious accommodations. We hope to welcome you back again soon!
Avis vérifié

10/10 Excellent

Linda B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Perfect Location

Beautiful spacious place
Séjour de 3 nuits en juin 2022
Réponse de VrboOwner le 15 juil. 2022
Hi Linda, Thank you for the 5 Star review! We are thrilled you enjoyed your stay with us and it was a perfect location for you. We look forward to seeing you again in the future. Sincerely, The Staff at Northern Michigan Escapes
Avis vérifié

10/10 Excellent

Jan L.

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce
Les points faibles : Propreté
The location was excellent. The condo was clean and spacious. The building itself is old and could use some TLC. My first impression was not good to be honest. The carpet, especially on the staircase, was old and dirty. But....the apartment was great! I would stay ahain if I could get the same room.
Séjour de 2 nuits en juillet 2025
Réponse de VrboOwner le 27 juil. 2025
Thank you so much for sharing your honest and balanced feedback. We’re very glad to hear that you enjoyed your stay in Pointes North Inn Unit 201 and found the condo itself to be clean, spacious, and well-suited for your needs. It’s great to know the unit helped turn around your first impression and that you’d be happy to return if you could stay in the same room! That said, we truly appreciate your comments regarding the condition of the building’s common areas. Your feedback about the carpet—especially on the staircases—is well taken, and we understand how first impressions can impact the overall feel of a stay. We’ve shared your observations with building management so they can assess and prioritize updates that will bring the shared spaces up to the same standard as the individual units. Thank you again for choosing Northern Michigan Escapes and for giving us a chance to provide a great experience despite the initial concerns. We’d love to welcome you back to Unit 201 for another comfortable and memorable visit to downtown Charlevoix!
Avis provenant d’un site partenaire

10/10 Excellent

Mahesh Kumar A.

Great and comfortable place to stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great location ,lovely accommodation
Séjour de 1 nuit en juillet 2023
Réponse de VrboOwner le 29 juil. 2023
Hi Mahesh! Thank you for staying with us and for the great review. We hope your family will visit us again! Sincerely, Pointes North Inn Management Team
Avis provenant d’un site partenaire

10/10 Excellent

Gary B.

Charlevoix Stay

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Excellent
Réponse de VrboOwner le 18 juin 2022
Hi Gary, We are glad that you enjoyed your stay with us. We look forward to seeing you guys again soon. Charlynn
Avis provenant d’un site partenaire

10/10 Excellent

Mary Ann C.

Mom's 90th birthday celebration

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our unit was perfect for a gathering spot for the birthday weekend. Ideal location.
Réponse de VrboOwner le 10 juil. 2024
Mary Ann, Congratulations and Happy Birthday to your mother! We are glad that the location worked good for you and the family. Keith Stark
Avis provenant d’un site partenaire

10/10 Excellent

Brian K.

Quiet getaway

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Wife and I had the pleasure of relaxing here. Great restaurants and shopping. Weathervane restaurant right across the parking lot was excellent!
Réponse de VrboOwner le 11 août 2024
Thank you for sharing your experience! We're thrilled to hear that you and your wife had a relaxing stay and enjoyed the local restaurants and shopping. It's great to know that you had an excellent dining experience at the Weathervane Restaurant. We hope to have the pleasure of hosting you both again soon!
Avis provenant d’un site partenaire

10/10 Excellent

Jamie M.

201

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We come every year and love staying in this unit! So glad the pool is open additional hours instead of being connected to the lobby.
Réponse de VrboOwner le 10 juil. 2024
Jamie, Thank you for the great review and we are very happy to hear that the updating of the pool access door was a positive experience for you. Keith Stark,
Avis provenant d’un site partenaire

10/10 Excellent

Katherine K.

Excellent stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The condo itself was very clean up they did and we had a wonderful time. The only thing that I will recommend is that the blinds need to be repaired because they did not close properly but overall the condo was in great clean shape and we would stay there again.
Réponse de VrboOwner le 5 sept. 2023
Katherine, Thank you for the feedback and the 5 stars. It was nice meeting you and we look forward to your next visit with us. The owner is aware that the blinds need to be replaced and should be done shortly. Keith Stark,
Avis provenant d’un site partenaire

10/10 Excellent

A guest from Silver Spring, MD

Room 201

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Room 201 was great, very comfortable. Only recommendation would be to hook up the washer/dryer in the unit.
Réponse de VrboOwner le 9 août 2023
Hi Rune! Thank you for the awesome 5-star review!! We are very glad that you enjoyed your stay, we will pass along to the owner of that condo, your comments about the washer and dryer. Sincerely, Pointes North Inn Management Team
Avis provenant d’un site partenaire

10/10 Excellent

Shelly B.

Wedding weekend

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The room was beautiful, views were awesome and it had plenty of room. The air conditioner was loud. They came to fix it but it was not any better. It also was a bit warm and air was at the highest it could go.
Réponse de VrboOwner le 16 oct. 2024
Thank you for the feedback! I'm delighted to hear you enjoyed the beautiful room, stunning views, and spacious layout. I apologize for the inconvenience with the air conditioner and appreciate your patience as we tried to resolve it. Your comfort is our priority, and we'll continue to work on improving the experience for future guests. We’d love to welcome you back for another stay!
Avis provenant d’un site partenaire

8/10 Bien

Kimberly A.

Large Charlevoix Condo

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Charlevoix is a beautiful area and this unit is very spacious. However, the complex and the unit could use some updating/maintenance. The unit itself has been updated. However, it has quite a few maintenance issues that should be attended to. The complex itself is very rundown.
Réponse de VrboOwner le 15 oct. 2024
Thank you for sharing your thoughts. We’re glad you enjoyed the spaciousness of the unit and the beauty of Charlevoix! We appreciate your feedback regarding maintenance and the complex overall, as it helps us improve. We'll pass along your comments to ensure these areas receive the attention they deserve. We hope to welcome you back for an even better stay next time!
Avis vérifié

8/10 Bien

Claudia h.

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce

Charming place

This is a beautiful place that we found to be enjoyable to stay in, but some inconveniences. Seeing broken blinds that are very difficult to open or close, huge spiders on the patio doors, ants in the carpeted area was not the level of standard the pictures showed the place to be. Although the place offered a kitchen and accessories, the stove door was locked and the patio doors were very difficult to open and close. We don't mind coming back to this specific unit if improvements are made to feel the rental cost was well spent.
Séjour de 3 nuits en août 2021
Réponse de VrboOwner le 16 sept. 2024
Thank you for your thoughtful feedback. We're glad to hear you enjoyed your stay and found the place beautiful, but we sincerely apologize for the inconveniences you encountered. The issues with the broken blinds, spiders, ants, and the stove and patio doors not functioning properly are not up to the standard we strive for. We will be addressing these concerns with our team to ensure improvements are made. We truly appreciate your understanding and your willingness to return if these issues are resolved. Your feedback is invaluable, and we’ll work hard to ensure that future stays provide the comfort and quality you expect. Thank you again for sharing your experience, and we hope to welcome you back soon!
Avis provenant d’un site partenaire

6/10 Satisfaisant

Bill F.

Not worth the price.

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: For the price, I was very disappointed. Most of the vertical blinds were broken or entirely missing, so you could not close them, allowing everyone in the restaurant across from us to see in. There were lightbulbs that were burnt out, the remotes all required new batteries for the televisions to work. The price was comparable to what we pay at the Ritz Carlton, the expeience was far less.
Réponse de VrboOwner le 5 sept. 2024
Thank you for sharing your feedback with us. We sincerely apologize that your stay did not meet your expectations, especially given the price point. The issues you encountered with the vertical blinds, burnt-out lightbulbs, and remote batteries are completely unacceptable, and we regret that they affected your experience. We understand how frustrating it must have been to deal with these inconveniences, and we take your concerns seriously. We are committed to addressing these issues immediately to ensure that future guests do not encounter the same problems. We appreciate your comparison to the Ritz Carlton, and we’re truly sorry that we fell short of providing the premium experience you expected. Your feedback is invaluable as we strive to improve, and we hope you might consider giving us another opportunity in the future to provide a stay that better reflects the quality and service you deserve. Thank you again for bringing these matters to our attention.
Avis vérifié

4/10 Médiocre

Julia L.

Les points faibles : Propreté et emplacement

Hot, Dirty, Loud

The A/C was broken - the temps inside close to 95. Even though the A/C was eventually fixed, we had to spend the first night with all windows and doors open. The noise from the bridge traffic was terrible. No one could sleep. Not much better even after we closed the doors. Place was dirty - potato chips on the carpet. Really poorly appointed - no cleaning products. Do not recommend.
Séjour de 3 nuits en août 2021
Réponse de VrboOwner le 16 sept. 2024
Thank you for your honest feedback, and I sincerely apologize for the issues you experienced during your stay. We regret that the broken A/C, noise, and cleanliness of the unit, including the chips on the carpet, made your stay uncomfortable. This is far from the standard we aim to provide, and I apologize for the inconvenience, especially during such high temperatures. We will address these issues with our maintenance and housekeeping teams immediately to ensure they are resolved for future guests. If you'd like to discuss your stay further, please feel free to reach out directly. We appreciate your feedback and regret that we didn’t meet your expectations.
Avis provenant d’un site partenaire

8/10 Bien

Mary V.

Great Location near draw bridge

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The location and the specific unit was a great place to watch the draw bridge. However, our unit had a new washer/dryer that had not been hooked up. (I specifically waited to do laundry here as we were here for 2 nights.) Admirably, the property front desk woman offered to do my laundry. She was fantastic! Other item of note - the downstairs bedroom window had no window covering. The upstairs loft bedroom window had several of the vertical slats missing. In my opinion, for the price of this stay everything should have been in good, working order.
Réponse de VrboOwner le 13 juin 2022
Hi Mary, Thank you for your kind words. It was my pleasure to help! We are hoping the new washer/ dryer in the unit will be up and running soon. We do apologize for any inconvenience that caused you. We agree with you on the window coverings and will be putting that up this week. We will definitely look into the blinds missing upstairs. We hope that you guys will come back and see us soon. Charlynn

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