Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
To say that we had an amazing time would be an understatement. The location, the beach, and the condo sold us to this being the place for our future family vacations. My only knock was that the patios had not been swept in several weeks. The Love bugs this time of year were very high, and you couldn't do anything about it, but it was obvious that neither patio had been swept in a while. This by no means will stop us from coming back next year, and we are very excited to make more memories then.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
You cannot beat this spot right on the beach with private beach access. It wasn't crowded at all. The condo has some wear and tear, but we will rent again for the beach alone. (Bring your own pillows and blankets though!)
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Overall this is a nice property where I would be happy to stay again. It was comfortable and has a nice view and beach access.The kitchen needs to be restocked with basic items like measuring spoons and cups, a can opener, et al.Also, the lighting is quite dark; some bright LEDs would help a lot.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Unit 6 was awesome. Perfect location. We've been staying at Emerald Hill for 10 years and this is by far the best unit we've stayed in. My only complaint would be the lighting. The master bathroom is like a cave and could use some upgrades. The downstairs bedroom is also very dark.
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We have stayed in this complex, and this unit a few times over the years. We were disappointed upon arrival with the cleanliness of the main floor and some of the kitchen items. After calling the agency with some complaints, they were very prompt in rectify the situation. Kela, the manager, was exceptional to deal with through the process. We will definitely be returning! Thank you.
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Great location. Unit is ok, but needs updating.Main floor slider had broken lock latch plate that was pointed out to mgt, and looked at by maintenance, but not repaired during our stay. Front entrance storm door wouldnât close on its own and was not repaired either.Stayed in this unit several times, or family has and it is never cleaned great before check in.Toilets were dirty even after inspectors checked the unit on arrival day.Dried urine all over based off toilets that appeared never to have been wiped.The upstairs master toilet had dried vomit or diarrhea that was dripped down the toilet all the way to the floor that wasnât cleaned. None of the beds in all 3 bedrooms had blankets.Sheets only.When office was called to ask for more blankets for the beds we had another set of sheets delivered.$5300 dollars for a week , and you canât get adequate bedding is ridiculous.I would be disappointed if I owned the unit and this was how it was managed. Overall appearance of the units has declined a lot over the last couple of years.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
A great time had by all from 3-75 yrs. of age. The pool was a great respite from the beach. Most rentals don't offer that perk. Crabbing after dark with such close proximity to our condo was perfect for the grandkids. Great proximity to shopping, groceries and restaurants galore. We could not have asked for more.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
A great time had by all from 3-75 yrs. of age. The pool was a great respite from the beach. Most rentals don't offer that perk. Crabbing after dark with such close proximity to our condo was perfect for the grandkids. Great proximity to shopping, groceries and restaurants galore. We could not have asked for more.
The condo was perfect. My wife and I were there with two 20something kids and their significant others. Beach access was great. Location was great and the unit was just as described. My only complaint was Vacayzen. I spoke to them and let them know that we wanted our paddleboard and bikes Sunday-Friday and that we were leaving Saturday. They picked up our paddleboard first thing Friday morning even though we had agreed we would have it all day Friday. I have called and explained that I wanted a days credit (even though actually have the items we paid for would have been better). Three times they said sorry and they would have a manager call me back. It has never happened. I guess their business model is just to run out the clock until people stop calling. It is a bad taste in the mouth that you should know about. The unit was great though.
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Great location. Unit is ok, but needs updating.Main floor slider had broken lock latch plate that was pointed out to mgt, and looked at by maintenance, but not repaired during our stay. Front entrance storm door wouldnât close on its own and was not repaired either.Stayed in this unit several times, or family has and it is never cleaned great before check in.Toilets were dirty even after inspectors checked the unit on arrival day.Dried urine all over based off toilets that appeared never to have been wiped.The upstairs master toilet had dried vomit or diarrhea that was dripped down the toilet all the way to the floor that wasnât cleaned. None of the beds in all 3 bedrooms had blankets.Sheets only.When office was called to ask for more blankets for the beds we had another set of sheets delivered.$5300 dollars for a week , and you canât get adequate bedding is ridiculous.I would be disappointed if I owned the unit and this was how it was managed. Overall appearance of the units has declined a lot over the last couple of years.
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Experience was fine although there were issues with both the unit and Benchmark. Unit had mold in bathroom and laundry rooms, window in guest room was broken and could not be fully closed - had to resort to putting a rolled up towel in it to fill the gap, front door was obviously broken into at some point in the past and the screendoor frame is bent and the door does not fully close unless the dead bolt is locked. We have been trying to get a quote for next year and after 7 days have yet to receive any information
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We love this place and have stayed here twice now. It's great for small kids with the bunk bed room. We were disappointed at the cleanliness of the place. The ceiling fans had caked on dust and the corners of the rooms had dead bugs. They need a new cleaning company. The condo has aged since our stay last year-looking like theyve rented out a lot due to the outside maintenance and furniture wear in the living room.
Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great place to stay for a gulf coast vacation. There is one thing that really bugs me. I understand that dishes should be clean along with pots and pans and they should be cleaned before leaving. But when pots and pans are so old you nearly have to have a sand blaster to get the pans clean, I recommend that pots and pans should be replaced on a far more frequent basis.
We love 30-A, so renting at emerald hill is a plus!! However a few things need to be taken care of to make the stay a little more enjoyable for the next rentersâŠ
*the dryer has no outdoor ventilation, so the laundry room is covered in mold/mildew & if the closet door is left open the entire upstairs is too hot & humid
*the master bathroom shower door is filthy
*the bench at the entry is covered in mildew
*the coffee pot didnât work
*the floor was very dirty, not in a sandy way, just needs a good mopping
*we killed a cockroach
So, a very small manageable list to make it a better vacation rental
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a wonderful time in Seagrove Beach. The unit was beautifully furnished with a great deck for early morning coffee with an ocean view. Property very convenient to wonderful restaurants.
We loved the set up of this place for our family and needs. We brought a grill so we could cook out one night so make sure to bring your own. We used the rental chair service for ease.
For the property, there wasnât a garage key which made me nervous initially to leave my car in there. But it was fine.
The microwave door was messed up but was still able to function.
Will 100% stay here again