The property certainly met our needs. Two plus 65 couple so having two master bedrooms was ideal. We were gone during the day either the men playing golf on two days. Very nice courses: Bent Creek and Gatlinburg. Spent one day in Gatlinburg and went to two shows in Pigeon Forge. So relaxing on the front porch to end each day was perfect.
Couldnât have been more pleased. The staff responded to my before stay questions in such a timely manner, they literally thought of everything with this home and itâs inside contents, departure was a breeze and we will definitely recommend as well as return.
We really enjoyed the cabin. Had an issue with a toilet not working and they came out right away and fixed it. Cozy beds, love the recliners, and hot tub was so nice. We would definitely stay there again.
While we had a wonderful time during our stay, improvements could definitely be made. Upon arrival, I had to sweep the entire back porch and patio area. The cabin had an offputting smell, possibly a dead animal? The hot tub had NOT been cleaned which resulted in skin issues for a couple of us. Eww. The driveway and steps were much steeper than depicted in the photos which made it difficult for those with mobility issues. There were broken fans and light fixtures. This place needs a little love.
This was great for 2 adults and 2 kids! Super convenient to everything we wanted to do! Felt private and enjoyed the hot tub on the back deck. Pool was closed with a sign saying âclosed for seasonâ first full day we were there which was disappointing but thankfully it was open the next day.
It was a comfortable house with a very open feeling and mountain themed decor. I liked that both rooms had King sized beds, although one was extremely high off the ground. We enjoyed the nice balcony that stretched across the front and was lined with rocking chairs and tables. For a family the fact that it was close to and overlooks the building that houses the indoor pool could be a nice asset. For us it was a disappointing view. We enjoyed the hot tub daily! the location was about 15 minutes from most restaurants and activities in the Pigeon Forge area. (if you go to Gatlinburg, do NOT go the GPS route on secondary roads). There were plenty of extra towels provided, and a washer and dryer with detergent. However, take soap, only one small bar was in the house.
Great place. Perfect location for visitors to Dollywood and surrounding areas. Very clean, comfy beds, easy to get to. And driveway is nice and wide and perfect. Great home. Will stay again!!
Property was great, very clean. We only stayed 2 nights on our cross country trip. Beautiful area, pool right across from the property. Beds were very comfortable, they supplied laundry detergent, which i forgot to pack. Only issue was the stairs. My elderly father had a hard time manipulating.
The cabin location is perfect to Pigeon Forge. After experiencing the traffic in Gatlinburg, I would definitely choose this cabin again just for location. The furniture and bed was comfy and the place was spotless. If you have kids, the pool is within sight. Great place and a great time for our anniversary!
The house was very clean and spacious. We loved all of the games and probably could have stayed there the entire time and played and not even went out.
If I owned a home & had Vacasa manage the property, I would be embarrassed to have others stay at my home. The mechanism on the sofa bed was broken, (they did replace it the next night.The pool (advertised as open 24 hours daily) was closed for pool maintenance. We were told that the HOA did not inform them that the pool would be closed. In reading older reviews, it seems this was a problem back in 2022 as well. We booked this place based on the pool availability to fill in hours in between the daily excursions. The property manager offered us a $100 refund - a paltry sum for our inconvenience. The dishwasher was on it's last legs, and there is a soft spot in the flooring near the dishwasher - some family is going to rent this place and will fall through the floor at some point. The dryer barely functioned - needed 3 cycles to get clothes remotely dry (and they weren't large loads). The kitchen hanging pendant light looked like it hadn't been cleaned in several years and there were cobwebs in various places in the cabin. Thank goodness the AC worked well. We were given 1 extra TP roll for each of the 2 bathrooms, and the tissue box had 1 tissue showing, and one in the box. Needless to say we had to purchase additional supplies to get through 4 days. There was only 1 extra trash bag - nothing under the sink - again - we had to purchase more. Not a very positive experience. I will avoid Vacasa managed properties in the future.
We had a great stay at âPlayin Hookie.â The check in and out process was very easy. It was nice and clean and in a great gated community. We had an issue with the pull out couch not going back in and the property group came out that day to fix it. The only problem was the pool was closed for 2 days- not consecutive, for maintenance. The pool was a big reason why we chose this cabin, so that was disappointing. Obviously it wasnât the owners fault and it didnât deter from the cabin, but it wouldâve been nice to know beforehand if it was a scheduled closing. Would definitely stay here again!