Avis vérifié
8/10 Bien
Kristen N.
28 mai 2026
Les points forts : Propreté, arrivée, emplacement
Traveled to Florence with family of four adults. I was excited about this property because of its historical charm but I was disappointed with the misleading description. First I had contacted the host to ensure there was a washing machine as this would be mid-way thru our trip to Italy and I wanted to wash clothes. I was assured there was a machine. The day that we were to check in, I was notified there was no working elevator and the property is on the 3rd floor so we'd have to carry luggage 3 flights. Bottom floor is always zero, so essentially 4 flights up. They also shared there would be construction during our stay (which fortunately didn't occur). Inside the property, there are more many more stairs with open railings which could be a terrible safety hazard for young children and those with mobility concerns. The bathrooms/showers are very small and we weren't able to use the overhead shower in the master as it poured water all over the bathroom floor. There are also no bidets as advertised. The wifi works only on the bottom floor of the property. After voicing several concerns about not being able to do laundry, the host allowed me to use the main laundry area for all the properties, which was also a hassle as I needed to go up and down several stairs with loads of laundry & coordinate time. The upside to the property is the location which is approx. 15-20 min. walk to all main sites. I also appreciate the old world charm of the furnishings.
Kristen N.
Séjour de 3 nuits en mai 2026
