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Appartement·Hôte professionnel

Entièrement renouvelé en janvier 2019! Appartement élégant pour 6 personnes

Galerie photos de l’hébergement Entièrement renouvelé en janvier 2019! Appartement élégant pour 6 personnes

Un salon avec un canapé d’angle marron, une table à manger avec des chaises, une lampe, une horloge et une fenêtre avec des rideaux.
Une chambre à coucher comprenant un lit, des tables de chevet, un miroir et une porte donnant sur un coin repas.
Un salon comprenant une table à manger, des chaises, un canapé, un téléviseur et une horloge murale.
Une chambre à coucher comprenant un lit, une commode, une chaise et deux tableaux encadrés accrochés au mur.
Une cuisine compacte avec des meubles blancs, une cuisinière, un évier et un coin repas comprenant une table et des chaises.

Avis voyageurs

8,6 sur 10
Excellent

Points forts

  • Découvrez des lieux d’intérêt à proximité
    À proximité : Campo de' Fiori
2 chambres2 salles de bain6 personnes

Équipements populaires

  • Cuisine
  • Lave-linge
  • Climatisation
  • Wi-Fi gratuit
  • Sèche-linge
  • Coin séjour

Découvrir la zone

Afficher la carte
Rome, Province of Rome
  • Place, Campo de' Fiori
    ‪3 min à pied‬
  • Place, Place Navone
    ‪5 min à pied‬
  • Place, Panthéon
    ‪7 min à pied‬
  • Airport, Rome (FCO-Aéroport international Léonard-de-Vinci de Rome Fiumicino)
    ‪28 min en voiture‬

Chambres et lits

2 chambres (6 personnes)

Chambre 1

1 grand lit

Chambre 2

2 lits 1 place

Salle de séjour 1

1 canapé-lit (grand)

2 salles de bain

Salle de bain 1

Bidet · Toilettes · Douche uniquement

Salle de bain 2

Baignoire ou douche · Baignoire · Bidet · Toilettes

Espaces

Cuisine
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À propos de cet hébergement

Entièrement renouvelé en janvier 2019! Appartement élégant pour 6 personnes

Ce prestigieux appartement de 80 mètres carrés pouvant accueillir 6 personnes est situé au premier étage d'un bâtiment historique, à quelques pas de Campo de Fiori et vient d'être rénové. Situé dans une ruelle calme avec peu de circulation, il est meublé dans un style classique avec des meubles anciens de grande valeur et conserve les caractéristiques originales de l'époque telles que le plafond à caissons et le sol en terre cuite. Il se compose d'un grand salon avec un canapé-lit double, un coin télévision et une table à manger avec 6 chaises. La cuisine est moderne et spacieuse, parfaitement équipée pour cuisiner à la maison. Il y a également deux chambres confortables, une avec un grand lit double et une avec deux lits simples. Chaque chambre a sa propre salle de bain, une avec douche et une avec baignoire, assurant un maximum d'intimité et la rendant idéale pour deux couples d'amis.

Ajoutez des dates pour connaître les prix

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Règlement intérieur

Arrivée après 14 h 00
Âge minimum pour la location : 18 ans
Départ avant 10 h 00
default

Enfants

Enfants autorisés : de 0 à 17 ans
default

Événements

Événements non autorisés
default

Animaux domestiques

Animaux de compagnie non autorisés
default

Fumeurs/non-fumeurs

Hébergement non-fumeurs

Informations importantes

À savoir absolument

Numéro d’enregistrement de l’hébergement : IT058091B4L6YW5KCY
Hébergement n° 1084156a
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les cartes de débit et les espèces
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un verrou de sûreté

À propos du quartier

Rome

Cet appartement vous donne rendez-vous à Rome, plus précisément dans le centre-ville. Si les célèbres Place Navone et Panthéon figurent parmi les immanquables, vous apprécierez la beauté naturelle des lieux qui s'offre à vos yeux au détour des emblématiques Villa Borghèse et Le Circus Maximus. Envie de vibrer le temps d'une soirée ? Consultez l'affiche des illustres Foro Italico et Stade olympique de Rome. Envie de faire le plein d'aventures ? La région a pile ce qu'il vous faut ! Profitez de votre séjour pour vous adonner à des activités telles que la chasse.
Afficher plus d’appartements à RomeS’ouvre dans une nouvelle fenêtre
Carte
Rome, Province of Rome

À proximité

  • Corso Vittorio Emanuele II - 1 min à pied - 0.1 km
  • Campo de' Fiori - 3 min à pied - 0.3 km
  • Place Navone - 5 min à pied - 0.5 km
  • Panthéon - 7 min à pied - 0.6 km
  • Quartier juif de Rome - 8 min à pied - 0.7 km

Comment se déplacer

  • Gare de Rome San Pietro - 3 min en voiture
  • Station de tram Arenula-Cairoli - 7 min à pied
  • Aéroport de Rome Ciampino (CIA) - 40 min en voiture

Restaurants

  • ‪Barnum Cafè - ‬1 min à pied
  • ‪La Montecarlo - ‬2 min à pied
  • ‪Grappolo d'Oro - ‬2 min à pied
  • ‪Risto Caffé - ‬2 min à pied
  • ‪Mariuccia - ‬2 min à pied

Foire aux questions

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

Combien coûte un séjour dans l’hébergement Entièrement renouvelé en janvier 2019! Appartement élégant pour 6 personnes ?

À partir du 9 juil. 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Entièrement renouvelé en janvier 2019! Appartement élégant pour 6 personnes le 12 juil. 2026 commencent à 383 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

À combien s’élèvent les frais de parking ?

Cet hébergement ne dispose pas de parking.

Quelle est l'heure d'arrivée à l'hébergement Entièrement renouvelé en janvier 2019! Appartement élégant pour 6 personnes ?

Les arrivées sont prévues à partir de 14 h 00.

Quelle est l'heure de départ de l'hébergement Entièrement renouvelé en janvier 2019! Appartement élégant pour 6 personnes ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

Dans le quartier de Centre-ville de Rome, cet immeuble se trouve à quelques pas de Corso Vittorio Emanuele II et Campo de' Fiori. Place Navone et Panthéon se trouvent également à moins de 10 minutes de là. Station de tram Arenula-Cairoli est à 7 minutes à pied et Station de tramway Arenula-Min. G. Giustizia est à 8 minutes.

Avis

8,6

Excellent

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 40 avis sur 72.
Note des voyageurs de 8 (Bien), d’après 20 avis sur 72.
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 72.
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 72.
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 72.

7,8/10

Propreté

8,4/10

Arrivée

8,0/10

Communication

9,4/10

Emplacement

8,0/10

Exactitude de l’annonce

Avis

Avis archivé

10/10 Excellent

Diana R.

great for family or 2 couples

great value, appears to be recently refurbished, good hot showers, good beds, wifi, decent kitchen, killer location, it was cosy and warm for christmas
Réponse de VrboOwner le 17 mars 2020
Thnaks Diana!
Avis vérifié

10/10 Excellent

Donnie U.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Perfect location

Large apartment with the absolute perfect location to do everything you would ever want to do!
Séjour de 6 nuits en janvier 2020
Réponse de VrboOwner le 17 mars 2020
THANK YOU!
Avis vérifié

10/10 Excellent

Vicki M.

Don’t miss this!

Great location! Very comfortable beds and roomy. Checkin was very easy. Would definitely recommend.
Séjour de 3 nuits en mars 2018
Réponse de VrboOwner le 17 mars 2020
thanks!
Avis vérifié

8/10 Bien

Laura F.

Location, location, location

We had a wonderful 4 nights here. Location was absolutely perfect. Apartment was a little dated but more than compensated for by the perfect spot. Weekey was great - very easy to deal with.
Séjour de 4 nuits en juillet 2018
Réponse de VrboOwner le 17 mars 2020
thank you
Avis vérifié

10/10 Excellent

Peter O.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Good value and a great location

This apartment is in a great location in Rome and is walkable to just about everything. The apartment had everything we needed and check-in was seamless. The bathrooms are a bit dated and we did some troubleshooting on hot water and plumbing but when staying in the historical district of Rome this is expected. Great value for our family of 5.
Séjour de 5 nuits en août 2022
Réponse de VrboOwner le 31 août 2022
thanks
Avis vérifié

8/10 Bien

Jim T.

Clean enough and close to many squares for both seemingly genuine Italian experience.

Good apt with pleasant Marte working with us. Very close to restaurants and shopping. Not high rent, which was great for us. Didn’t want the completely catered and over touristy (word?) experience. Very quiet at night while still convenient.
Séjour de 3 nuits en mai 2018
Réponse de VrboOwner le 17 mars 2020
thank you
Avis vérifié

10/10 Excellent

Anna K.

Perfect location and more

The apartment location could not be better. Very comfortable for a family of 4. The a/c worked beautifully during the hot days. Having a washer is a big plus. Very comfortable apartment. Emanuele checked us in and was wonderful answering all of our questions and making suggestions. Even texted him a question in the evening & he immediately responded. Highly recommend.
Séjour de 5 nuits en juillet 2018
Réponse de VrboOwner le 17 mars 2020
thanks Anna!
Avis archivé

8/10 Bien

John M.

Ideal family apartment in the centre of Rome

This apartment was perfect for our first family visit to Rome. It is in a ttraditional building on a narrow cobbled street 2 minutes from the Camp de Fiori.. It is well-modernised, clean and comfortable and well equipped and the location is unbeatable. We could walk to most of the main tourist sites in about 20 minutes and there were countless restaurants and cafes to choose from . When you want to eat in the apartment, you can make use of the daily market in the Campo de Fiori as well as some very good local shops - butchers, cheese and dairy, delis and bakeries. The booking and check-in procedure was very efficient and we also made use of the airport pick-up service, which made our arrival stress-free. Highly recommended..
Réponse de VrboOwner le 17 mars 2020
Thanks John!Hope to see you again
Avis archivé

8/10 Bien

Kathleen D.

Great location, very comfortable, great management!

Looks just like the pictures. Steps away from Campo di Fiori and Piazza Navona. Plenty of shops and restaurants nearby. Everything you need is close at hand. The only thing of note to mention is the night time noise level. This is not to detract from the property at all. It's a great property. Just be aware that if you choose to stay in a location that is known for its vibrant night life, you are going to get everything that comes with it. We enjoyed being a part of the local scene. Also, can't say enough good things about the management company - always available to help with services and info! Can't wait to come back!
Séjour de 5 nuits en septembre 2016
Réponse de VrboOwner le 17 mars 2020
THANKS.
Avis archivé

10/10 Excellent

rob p.

Calm away from the storm.

Our time at the Bollo apartment was excellent from beginning to end. We were met at the airport by Daniele who drove us to the apartment dircetly. Massimo met us at the apartment and gave us some great information about the city and important details about the apartment. The apartment itself is charming and perfectly situated to access all important sites of Rome by foot. Lots of grocery stores near by and the Campo Fiora offers a wealth of restaurants, fruits, vegatables and clothing stores. After a long day of site seeing it was a relief to go back to the apartment and relax before our next adventure into the splendor of Rome. We found the apartment quiet at night and the beds very comfortable. Thanks to the WeeKey team for making our time in Rome memorable. We shall return!
Réponse de VrboOwner le 17 mars 2020
Thank you, we hope to see you again!
Avis archivé

10/10 Excellent

Mark W.

Great location, great service and a great apartment for a family of 4.

The apartment was comfortable, roomy and bright, steps from Campo di Fiore and everything that area has to offer. The AC was a lifesaver because we stayed at the tail-end the the heat wave (100 degF for the first 4 days!) The rental company offered rides to and from the airport (additional cost) that worked out great for us. We needed to leave for the airport at 6am and our ride showed up right on time and got us there in plenty of time to check in and get through security. The kitchen is well stocked with all the plates, cups, knives cutlery and other equipment you need to eat in. There were even some basic condiments (agrodolce, salt, pepper and, of course, olive oil) to round out the bread, meat and produce we'd get for lunch from the Campo. Overall a fantastic experience for my wife, my 2 boys (12 and16) and me.
Séjour de 8 nuits en août 2017
Réponse de VrboOwner le 17 mars 2020
thanks Mark!
Avis vérifié

4/10 Médiocre

H P B.

Roma

Apartment not furnished as shown in photos. Seating areas are sparse. Representative was rude and demanded SS# claiming it was required under Italy laws. He said I would be evicted if I didn't supply it. VRBO should take action and I will report VRBO and hold it responsible if there are any repercussions on my credit. Other than the above, the apartment was satisfactory and clean The beds are comfortable.
Séjour de 7 nuits en mars 2019
Réponse de VrboOwner le 17 mars 2020
Dear guest, the apartment was completely renewed and upgraded in January 2019. You have reserved in October 2018, that is why you see it different from the photos. Regarding the SSN, unfortunately the Italian law requires to write it on the invoice of each customer. I know it may be annoying, but it does not depend on us. Kind regards.
Avis archivé

8/10 Bien

Michel B.

Great apartment in Campo Di Fiori

Spent three nights in the apartment with a family of four. Very roomy apartment which you would not think coming off a small street. All the amenities were in good order and the apartment was clean. The apartment has AC which was a huge benefit after a long day of walking in 33C heat. Made sleep very comfortable. Considering how close the apartment is to Campo di Fiori piazza, I found the noise to be minimal and did not bother us at all. The only reason I gave it a 4 star and not 5, is because the sofas in the living room are old and tired and should be changed. Olga was great when she received us especially considering how late we were and the difficulties we experienced with our cell phone. Thank you Olga. ps: if you want to eat the best gnocchis in your life, the ones served by the Osteria di Fortunata on the street on the way to the apartment from the Campo di Fiori are to die for, a "must not miss".
Séjour de 3 nuits en août 2017
Réponse de VrboOwner le 17 mars 2020
thanks Michael
Avis archivé

2/10 Horrible

Judy M.

there are better places

We weren't aware of the fact this company had changed their name. It use to be called Feeling Rome. We had submitted a deposit to hold the apartment. Once there we were then told we needed to pay a security deposit as well. The pictures they show make the apartment look bright and airy. That is not the case, it is very dark cause you are close to other apartments all around. we found this place is a very tourist/university area, lots of people, and it can be noisy. Lots of the light bulbs were burnt out. My husband went looking for some and found 2 inches of dust on the box, but they didn't fit. You need to supply your own toilet paper, which we didn't have to do for any other apartments. There is mold in both bathrooms. Chairs were ripped, and there are stains on the tablecloth on the dining room table as well as stains on the sofa covers. Allergies for one person kicked in cause of their allergies to dust mites. The hand held shower was broken in the bathroom with the tub. there was still soap residue on the wooden board in that bathroom. the shower water was sporadic, one minute scalding and the next ice cold. you can't get wifi in the kitchen where the light is the best. I sat in the hallway cause I needed good ligthting. It would have been nice to have at least one English channel like we had at other properties. On top of the fridge there was lots of dust and dead bugs. You need to decide if this place is for you.
Réponse de VrboOwner le 17 mars 2020
Hello Judy, we are sorry to read your disappointment and we respect your point of view but we need to specify certain things: terms and conditions are clearly shown on the website, we always request a refundable security deposit at the check in (which is also very common when you rent a flat for short let), that is also shown on the rental agreement we sent to confirm your booking. The apartment is really central and of course it is in a tourist area, that is why most people rent it. It is located in a quiet street but, being near Campo de Fiori, it can be a little noisy on the weekends but it is the price to pay if you wish to stay close to the main touristic sites. Toilet paper is provided only at the beginning of the stay (one toilet paper per person), it is a self-catering apartment and not an hotel. If something in the apartment is broken or needs to be replaced or there is any other issue, you can contact us, we are always ready to intervene and help. We always give our contact numbers to our guests and they can send us a message or call at any time. If you were not satisfied with the cleaning, you could have told us and we would have immediately sent someone to check and, if necessary, provide an extra cleaning. Again, we are sorry for your dissatisfaction but we absolutely don’t agree with the things you say. If you read the other reviews, you can see that many other guests have been really happy with the apartment and with our service.
Avis vérifié

6/10 Satisfaisant

Neil P.

Great apartment, spotty service

This apartment is adorable. It's sparsely but comfortable furnished and it has lovely wooden ceilings. It's a perfect location to visit Rome. It's on the second (American) floor of a residential building two seconds from the Campo, great coffee, small grocery store and all of the major sites of Rome. We walked everywhere. The apartment itself was spotless and well stocked. The heat worked. It was on a timer that I would have loved to have had control over as the evenings were freezing. But there was plenty of hot water in December. The rental has been recently renovated. It's serviced through a parent company called Weekey. On the good side, the car they arranged to pick us up was waiting for us and there was a rep at the apartment when we got there who explained everything. During our visit, we needed a replacement coffee pot and he came right by with it. BUT...the INTERNET did not work. They leave you a phone which is a hot spot. It did not work at all. We called and asked and were told previous tenants had used all the allotted bandwidth and it would reset in two days. While that was a drag, it was worse that it never re-set and they stopped returning our calls to get it up and working. I'm talking about basic internet...trying to download e-mail, not video, movie streaming or photographs. We ended up buying a plan from our home phone provider which cost $280 for all of us for our stay. More worrisome is that while the beds were comfortable, the BEDDING was not adequate nor clean. The double bed had a duvet insert which was moderately warm. The two twin beds had Ikea cotton comforters which were not warm. And they were each stained with blood. I don't think they were actually dirty, but it's not acceptable. These are beds that are set with the inserts between sheets and not contained in a buttoned duvet cover. It was completely disgusting. I had read some of the reviews for the apartment and had asked about extra blankets (before I even saw the stains) and I was told there was enough bedding provided. Period. I highly recommend that you negotiate clean bedding and working internet before renting this apartment. It is really so fantastically located and it is truly well laid out for a family visit that I hope they are able to fix these issues.
Séjour de 7 nuits en décembre 2018
Réponse de VrboOwner le 17 mars 2020
Dear guest, we are happy you liked the apartment and the location. Regarding the Internet, there was a misunderstanding: the phone and Wi-Fi we provide have unlimited connection. As soon as you reported us the issue we contacted immediately the provider that told us it was fixed the day after. Since we did not hear back from you we assumed that everything was fine. We haven’t got any problem since. Regarding the bedding issues, we never received a message or phone call from you. We would have come right away to replace and/or bring extra blankets if you had advised. We have now solved all this issues, we hope to see you again soon. Regards
Avis archivé

6/10 Satisfaisant

philippe C.

Appartement très bien situé à proximité des transports et des sites

Quel dommage la propreté !!! Payer 80 euros pour faire le ménage nous-mêmes le lendemain matin....
Séjour de 5 nuits en février 2017
Avis vérifié

4/10 Médiocre

Andie K.

Les points forts : Emplacement
Les points faibles : Propreté, communication, exactitude de l’annonce

Don’t trust the pictures

This property was not as shown in the pictures. It gave the impression of being unclean and creepy before we even entered. The building itself if not in good shape. I kept thinking “nobody cares for this place.” The company that operates the property had minimal communication with me before and during our stay. I have learned that is a sign that things nobody cares. They requested that I give them 30 minutes notice before my check in. I notified them 2 hours, 1.5 hours and 30 minutes prior to our arrival. I still had to wait in the ally with my kids for 30 minutes before they showed up. He apartment looked like it wasn’t cleaned for some time. The bathrooms both have mold all over them. There were bugs in one of the sinks. Linens were ripped and not in good condition. Lightbulbs were flickering about to burn out. We looked for a hotel because the whole place was gross but the entire city was sold out. Our first night was spent walking to hotels hoping that if we showed up in person they would take pity on us and find a room. No such luck. We ended up staying in the apartment giving our wonderful vacation in Italy an unpleasant ending. The only positives were that the person that checked us in really tried to make things right. He was kind and even insisted on carrying my bag up the steps when we arrived. He also replied to my message during the stay. Also, the air conditioner in the place is like none other in the entire country. We were consistently cool when in the apartment. I think this place would only be good for a group that has lower standards on cleanliness and property care.
Séjour de 3 nuits en juillet 2022
Avis vérifié

8/10 Bien

Tom E.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Comfortable

Wound up being quite comfortable. En suite bathtub not nearly as clean as website photos. Shower drain in hallway bathroom drained very slowly. Very good location for restaurants, groceries, taxi stand - all within 5 minute walk. Felt secure staying here.
Séjour de 4 nuits en mai 2022
Avis vérifié

10/10 Excellent

David R.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Nice apartment in a good location

This was a nice apartment in a good location. Good for up to four people - would be crowded with six. Minor issues: 1. The gas stove did not light - no spark. We bought a box of matches. 2. There was no documentation on the control of the heating. 3. There was no documentation on the Wi-Fi, but it was explained by the person who checked one of us in. 4. There was no documentation on how to use the micro-wave. Microwave controls are quite on a different (and standard or universal) pattern in the USA.
Réponse de VrboOwner le 17 mars 2020
hello glad you enjoyed your stay. We provide information regarding how to use the appliances at check in. If you have any doubt you can always contact us
Avis provenant d’un site partenaire

10/10 Excellent

Bel appartement avec une localisation excellente

Bel appartement avec une localisation excellente, à portée à pieds des principaux lieux touristiques
Avis vérifié

8/10 Bien

steen juul s.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

fin lejlighed med super beliggenhed.

Velindrettet lejlighed. Vi havde problemer med strømforsyningen. Det blev dog afhjulpet efter en opringning. Der var ikke var ikke varmt vand i det ene badeværelse og bruseren fungerede ikke, så vi måtte bruge det andet badeværelse til bad.
Avis provenant d’un site partenaire

10/10 Excellent

Apartment is in great location

Apartment is in great location, walking distance to many sights/areas, pantheon, piazza navona, even Vatican City. Can walk to travstevere for diner and along the Tiber for great views as well. Apartment is clean and well kept, was great for our family of four and a baby.
Avis provenant d’un site partenaire

10/10 Excellent

Great location.

Really helpful and responsive host. Located in the heart of Rome in a really authentic neighborhood.
Avis provenant d’un site partenaire

10/10 Excellent

Great location!

Great location! Short walk from most sights and good restaurants. nothing
Avis vérifié

6/10 Satisfaisant

Bill H.

Nice apartment with some tech problems and marginal responsiveness from management

The apartment was nice and clean. We stayed 8 nightsd. Beds were comfortable and the location was excellent. When we tried to use the cloths washer the unit's power went out. The unit inside circuit breakers didn't get power back up. We called and Emanuele appeared within an hour and reset a master breaker located outside the unit and left. When we tried the washer again the unit power failed, and over and over. so we gave up on the washer. When we tried to use the provided hair dryer, again unit power failed. We called Emanuele several time before finally getting a text saying he was at the doctor. We called and texted the problems several times after his Dr excuse, but received no response. We had to take laundry out for expensive cleaning, . My daughter, a member of my son's wedding party in Rome couldn't finish her hair and had to go to a salon for a wash and dry. Finally, we requested a small refund to compensate for the promised but undelivered basic services. Weekly Rentals, our landlord, did not respond to this request. Indeed, the apartment in nice and clean and conveniently located but the building common areas are in a rather poor state of maintenance. Peeling paint everywhere and a bit untidy. The electric problems? We might have had a hand, but I don't know how (our only plug ins were to charge our phones, my laptop and our electric tooth brushes, and given management's unwillingness to work with us to resolve, we have to leave the blame with them.
Réponse de VrboOwner le 17 mars 2020
Hello We are sorry for the electric issue, what happened was quite unusual, no guest reported any problem after you left. This can happen when multiple appliances are used at the same time. In any case Emanuele was very responsive: he intervened promptly when you called him the first time and when he also assisted you several times by phone for each issue. Sorry but we did not received any request of refund from you, in case you did we would have asked the owner of the apartment as usual. Regards

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