Palatial Property Pairs Pool, Pickleball, Piano, Ping Pong, Hot Tub and Panoramic Views

Galerie photos de l’hébergement Palatial Property Pairs Pool, Pickleball, Piano, Ping Pong, Hot Tub and Panoramic Views

Une piscine entourée de chaises longues, une terrasse couverte et un escalier en pierre menant à un balcon du deuxième étage, d’où l’on a vue sur une étendue d’eau.
Un balcon fermé offrant une vue sur un lac et des collines.
Un court de tennis entouré d’arbres.
Bain à remous extérieur
Un espace extérieur abrité comprenant un coin barbecue, une table à manger avec des chaises et une vue sur un plan d’eau.

Avis voyageurs

9,0 sur 10
Merveilleux

Points forts

  • Les grands espaces
    Les voyageurs apprécient l’espace extérieur.
  • Équipement de plage
    Une perle rare : équipement de plage prêt à l’emploi pour vos journées au bord de la mer.
  • Au bord du lac
    Les voyageurs apprécient l’emplacement magnifique au bord du lac.
  • Découvrez des lieux d’intérêt à proximité
    À proximité : Lac Travis
18 personnes6 chambres7 lits

Équipements populaires

  • Piscine privée
  • Bain à remous sur place
  • Parking sur place
  • Cuisine
  • Lave-linge et sèche-linge
  • Climatisation

Découvrir la zone

Afficher la carte
Austin, TX
  • Place, Lac Travis
    ‪8 min à pied‬
  • Place, beach near Hippie Hollow Park
    ‪10 min à pied‬
  • Place, Windy Point Park
    ‪14 min à pied‬
  • Airport, Austin, Texas (AUS-Aéroport international d'Austin-Bergstrom)
    ‪43 min en voiture‬

Chambres et lits

6 chambres (18 personnes)

Chambre 1

1 très grand lit

Chambre 2

1 lit double

Chambre 3

1 lit double

Chambre 4

2 lits doubles

Chambre 5

1 lit double et 2 lits superposés (doubles)

Chambre 6

1 lit double

4 salles de bain

Salle de bain 1

Baignoire · Toilettes · Douche uniquement

Salle de bain 2

Baignoire ou douche · Toilettes

Salle de bain 3

Toilettes · Douche uniquement

Salle de bain 4

Toilettes · Douche uniquement

Espaces

Terrasse en bois ou patio
Cuisine
Balcon
Nombre de salles de séjour
Salle à manger
Lock

Protégez vos paiements : réservez toujours sur Abritel.

N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.

À propos de cet hébergement

Palatial Property Pairs Pool, Pickleball, Piano, Ping Pong, Hot Tub and Panoramic Views

Welcome to Mountain Trail Retreat, professionally managed by iTrip Austin. Perched among the rolling hills overlooking Lake Travis, this spacious retreat offers breathtaking views, multiple gathering spaces, a private pool, pickleball court, hot tub, piano and ping pong table—making it the perfect destination for family vacations, group getaways, and reunions.



The home's unique two-level layout provides plenty of space for everyone to spread out. The upper level features the main living areas, while the lower level is ideal for kids, teens, or additional families traveling together.



Upstairs Living Area



The main floor welcomes you with an open-concept living space centered around spectacular Lake Travis views. The fully equipped gourmet kitchen offers abundant counter space, modern appliances, and everything needed to prepare meals for your group. Gather around the dining table overlooking the lake or enjoy morning coffee on the expansive covered deck surrounded by the beauty of the Texas Hill Country.



The primary suite features stunning lake views, a king-size bed, Smart TV, direct deck access, and an ensuite bathroom with a deep soaking tub, walk-in shower, and treetop views. A second upstairs bedroom offers a comfortable full-size bed and Smart TV. The upstairs area has 2 bathrooms.



Downstairs Living Area



The lower level is designed for fun and flexibility, featuring a second fully equipped kitchen, full-size washer and dryer, game room with ping pong table, Smart TV, comfortable seating, and access to a covered patio. With multiple sleeping areas and bathrooms, this level is perfect for larger groups and families traveling with children. The downstairs area has 2 bathrooms.



Outdoor Amenities



The outdoor spaces are what truly make Mountain Trail Retreat special. Enjoy panoramic Hill Country and Lake Travis views and take a dip in the large private pool, challenge friends to a game of pickleball, fire up the gas grill for an evening cookout, or simply unwind on one of the covered decks while taking in the peaceful surroundings.



Amenities

- Large private pool (open April through October)

- Scenic Lake Travis views

- Private hot tub on deck with views

- Private pickleball court

- Gas BBQ grill

- Ping pong table

- Piano

- Multiple covered decks and outdoor seating

- Lake Travis views

- Smart TVs throughout the home

- Two fully equipped kitchens

- Full-size washer and dryer



Sleeping Arrangements



Main Floor

Primary Suite

King bed

Ensuite bathroom with soaking tub and separate walk-in shower

Smart TV

Private deck access



Bedroom 2

Full bed

Smart TV



Lower Level

Bedroom 3

Full bed

Smart TV



Bedroom 4

Two full beds



Bedroom 5

Two sets of full-over-full bunk beds (sleeps up to 8)

One additional full bed



Bonus Room

Full-size Murphy bed

Smart TV



Important Note

Part of the charm of Mountain Trail Retreat is its location nestled among the trees and hills of the Texas Hill Country. Because of this natural setting, guests may occasionally encounter local wildlife or insects, including scorpions, despite regular professional pest control service. We ask guests to be mindful of the environment and understand that sightings of outdoor critters are a normal part of the Hill Country experience and are not grounds for refunds.



Policies & House Rules:

- Non-smoking residence; Smoking is strictly prohibited inside, but you can smoke outside.

- No Open Flames inside the home

- No loud parties or large events

- Must be at least 25 years old to reserve home

- No pets allowed

- For the safety of our guests, exterior property is under 24/7 video surveillance

Ajoutez des dates pour connaître les prix

Hébergements similaires

Règlement intérieur

Arrivée après 16 h 00
Âge minimum pour la location : 25 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
default

Animaux domestiques

Animaux de compagnie non autorisés
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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Informations importantes

À savoir absolument

Hébergement n° 9418061a
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.

À propos du quartier

Austin

cette maison de vacances vous donne rendez-vous à Austin en bord de lac, dans le quartier Lower Basin Lake Travis. Envie de vous poser et d'admirer la beauté naturelle des lieux ? Les incontournables Lac Travis et Lac Austin vous attendent ! Les agréables Parc aquatique Volente Beach Waterpark et Main Event Entertainment méritent aussi une visite. La région séduira incontestablement les amoureux de sport nautique, qui pourront s'essayer à différentes activités telles que la pêche et la natation, tandis que les amateurs de sorties au grand air opteront plutôt pour la randonnée à pied ou à vélo.
Carte
Austin, TX

À proximité

  • Lac Travis - 8 min à pied - 0.7 km
  • beach near Comanche Trail - 8 min à pied - 0.7 km
  • beach near Hippie Hollow Park - 10 min à pied - 0.9 km
  • Windy Point Park - 14 min à pied - 1.2 km
  • Windy Point - 3 min en voiture - 1.9 km

Comment se déplacer

  • Gare d'Austin - 25 min en voiture
  • Aéroport international d'Austin-Bergstrom (AUS) - 36 min en voiture

Restaurants

  • ‪The Oasis on Lake Travis - ‬5 min en voiture
  • ‪Chick-fil-A - ‬7 min en voiture
  • ‪McDonald's - ‬7 min en voiture
  • ‪Rudy's Country Store & Bar-B-Q - ‬7 min en voiture
  • ‪Starbucks - ‬7 min en voiture

Foire aux questions

L'hébergement Palatial Property Pairs Pool, Pickleball, Piano, Ping Pong, Hot Tub and Panoramic Views dispose-t-il d'une piscine ?

Oui, cet hébergement dispose d'une piscine.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement Palatial Property Pairs Pool, Pickleball, Piano, Ping Pong, Hot Tub and Panoramic Views ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement Palatial Property Pairs Pool, Pickleball, Piano, Ping Pong, Hot Tub and Panoramic Views ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

Dans le quartier de Lower Basin Lake Travis, cette maison de vacances se trouve à moins de 2 km de Colorado River et Lac Travis.Windy Point Park et Windy Point se trouvent également à moins de 2 km de distance.

Avis

9,0

Merveilleux

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 24 avis sur 38.
Note des voyageurs de 8 (Bien), d’après 9 avis sur 38.
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 38.
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 38.
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 38.

8,4/10

Propreté

9,4/10

Arrivée

9,4/10

Communication

10/10

Emplacement

9,0/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 Excellent

David H.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Loved the view of the lake. The pool and pickleball court made for a fun time!
Séjour de 2 nuits en juin 2026
Avis vérifié

10/10 Excellent

Leah B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Excellent property & stay

Excellent property. The listing is accurate and the host was very responsive. We had a great stay and loved the large deck with such a beautiful view!
Séjour de 2 nuits en février 2025
Réponse de VrboOwner le 29 mars 2025
Thank you for your wonderful review, Leah! We’re thrilled to hear that you enjoyed your stay at Mountain Trail Retreat and found the listing to be accurate. It’s great to know that you loved the large deck and the beautiful view it offers. We’re also glad that our responsiveness met your expectations. We hope to welcome you back for another fantastic visit in the future. - the team at iTrip Austin
Avis vérifié

10/10 Excellent

Adam W.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great Place!

Great house and great view
Séjour de 2 nuits en août 2024
Réponse de VrboOwner le 13 sept. 2024
Thank you for your fantastic review! We’re delighted to hear that you had such a great experience at Mountain Trail. It was our pleasure to host you, and we’re happy you enjoyed the house and the neighborhood. Your recommendation means a lot to us! - the team at iTrip Austin
Avis vérifié

10/10 Excellent

Ali W.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great stay for large groups

The property was great for a large group of friends, great location near Oasis and Lake Travis. Beautiful views and great communication with host.
Séjour de 2 nuits en août 2024
Réponse de VrboOwner le 13 août 2024
Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay at The Mountain Trail Retreat. It was a pleasure hosting you, and we’re glad you found the place clean, comfortable, and conveniently located. We strive to make every guest's experience a memorable one, and your kind words mean a lot to us. - the team at iTrip Austin
Avis vérifié

10/10 Excellent

Jamie B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Girls Trip.

Great host and house. Beautiful view.
Séjour de 3 nuits en mars 2025
Réponse de VrboOwner le 29 mars 2025
Thank you for your kind words, Jamie. We’re delighted to hear that you enjoyed your stay at the Mountain Trail Retreat and appreciated the beautiful view. We hope to have the pleasure of hosting you again for another great stay in the future! - the team at iTrip Austin
Avis vérifié

10/10 Excellent

Ian S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great Stay With Friends

Overall, our group had a great time. The location is fantastic and there is plenty to do on the property. I would recommend this property to anyone interested in staying near Lake Travis.
Séjour de 3 nuits en juillet 2024
Réponse de VrboOwner le 13 juil. 2024
Thank you for your fantastic review! We’re delighted to hear that you had such a great experience at Mountain Trail. It was our pleasure to host you, and we’re happy you enjoyed all the amenities the house has to offer. Your recommendation means a lot to us!
Avis vérifié

8/10 Bien

Ashley K.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Check-in was seamless and we were wowed by the views and beautiful home. The kitchen lacked some basic essentials: minimal utensils, and no baking sheet or grill pan or mixing bowls.
Séjour de 5 nuits en juillet 2025
Réponse de VrboOwner le 20 août 2025
We’re thrilled to hear that you were wowed by the views and found the check-in process seamless at Mountain Trail Retreat! We appreciate your feedback regarding the kitchen essentials and we have ordered new silverware, pots and pans and baking sheet to ensure future guests will have adequate kitchen utensils. Thank you for choosing to stay with us, and we hope to welcome you back for another visit!
Avis vérifié

8/10 Bien

Tyler C.

Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce

Great House and Location

Booked this house for an impromptu guys weekend. The house house and it's amenities were perfect. Plenty of bed space and the outdoor area around the pool was perfect
Séjour de 2 nuits en juin 2024
Réponse de VrboOwner le 5 juil. 2024
Thank you so much for your good review! We are thrilled to hear that you enjoyed your stay at Mountain Trail Retreat. It was a pleasure hosting you, and we’re glad you found the place clean, comfortable, and conveniently located. We strive to make every guest's experience a memorable one, and your kind words mean a lot to us.
Avis vérifié

10/10 Excellent

Ziad A.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Very nice

We really enjoyed it. House was spacious and the view was fantastic.
Séjour de 4 nuits en juillet 2020
Réponse de VrboOwner le 8 juil. 2023
Thank you for taking the time to leave this review, we are glad you enjoyed your stay at Mountain Trail!
Avis vérifié

10/10 Excellent

Matt P.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Perfect retreat

The house was amazing. The pictures do not do it justice. Gorgeous view on the back patio. Truly a beautiful gem in the beautiful hills of Austin
Séjour de 2 nuits en juin 2024
Réponse de VrboOwner le 14 juin 2024
Thank you for your fantastic review! We’re delighted to hear that you had such a great experience at Mountain Trail. It was our pleasure to host you, and we’re happy you enjoyed the house and the neighborhood. Your recommendation means a lot to us!
Avis vérifié

8/10 Bien

Alexis and Rohan

Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce

Nice Austin Stay - Minor Issues

The place was as advertised and really well cleaned and prepared for guests. Plenty of room for many cars to park and plenty of beds for people. The pool was supposed to be ready but wasn't, and the property manager never responded to multiple outreach attempts; though they did respond quickly when we asked a question before our stay. All in all, a great place to stay on Lake Travis.
Séjour de 3 nuits en avril 2025
Réponse de VrboOwner le 29 avr. 2025
We’re glad to hear that you found the Mountain Trail Retreat to be as advertised, well-cleaned, and prepared for guests. It’s nice to know that you appreciated the ample parking and the availability of plenty of beds. We apologize for the inconvenience you experienced with the pool. The pool cleaner broke his arm so we had to have someone else clean the pool during your stay. We always have the pool professionally cleaned so this was an unusual situation. We appreciate your understanding and are glad to know that you still found it to be a great place to stay on Lake Travis.
Avis vérifié

8/10 Bien

kevin q.

Les points forts : Arrivée, communication, emplacement

Reunion

Could be updated but worked great for our group!!
Séjour de 3 nuits en mars 2024
Avis vérifié

10/10 Excellent

Angelique B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Spectacular reunion

We had a wonderful time at this home for a 30 year friend reunion! There was plenty of space, beds, privacy, and the best part for us was the outdoor patio with the most beautiful view! The home was so quiet, people could sleep and couldn't hear us laughing and having coffee on the porch. We used all the amenities but couldn't find the pickleball equipment (it was in the dining room, lol). We swam during the day and enjoyed the hot tub at night. The place was perfect for us, slightly dated but we didn't mind. The management was so responsive and accommodating as we had several questions. We recommend for your large group!
Séjour de 2 nuits en juillet 2024
Réponse de VrboOwner le 29 juil. 2024
Thank you for your fantastic review! We’re delighted to hear that you had such a great experience at Mountain Trail. It was our pleasure to host you, and we’re happy you enjoyed the house and the amenities. Your recommendation means a lot to us!
Avis vérifié

6/10 Satisfaisant

Cedrick A.

Les points forts : Communication et emplacement
Les points faibles : Arrivée

I give it a 5 stars on views

Overall place was nice with incredible views only problem the stoves wasn’t working we had to go downstairs to cook and bring food back upstairs but I made a call and maintenance can right out had a problem with neighbors said the music was to loud but it really wasn’t so didn’t understand that but overall Stay I will recommend to anyone just be super careful on the noise
Séjour de 3 nuits en mars 2021
Réponse de VrboOwner le 8 juil. 2023
HI Cedrick, Thank you for taking the time to leave this review. We are surprised by the 3-star review, but appreciate the opportunity to respond. The stove top to the upstairs oven has a magnetic puck that needs to be placed on the stovetop in order for it to work properly. When you reported the issue, we were there within 30 minutes to address the issue. Regarding the noise, as all of our communication indicates (as well as the guest book onsite), the home is in a residential neighborhood and quiet hours do need to be observed. We received a call from the neighbors after midnight, so that is when we reached out asking your group to turn down the music. Again, we appreciate the opportunity to respond, and we hope you enjoyed your stay.
Avis vérifié

8/10 Bien

Chris U.

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce

Beautiful View, but not super clean

This place has a great view of the lake! It really does have the potential to be a spectacular place to crash for the weekend. I still would recommend staying here if the level of cleaning and prep was stepped up. The pool towels and bath towels were set up nicely on each bed and the host was available all weekend and responded relatively quick. The only downsides I encountered were the pool (although said to have been cleaned) had a bunch of sand in it, there was mold on some beer cases that were left in the kitchen cabinets, some rat poop in one of the kitchen drawers, the hottub water level was low when we got there which effected the jets, the smoke detectors were missing ( which we didn’t mind because the smoke from cooking would have set it off probably), the grill outside had a bunch of rust on one of the grates sections, and the fridge was a little dirty upon arrival (nothing terrible though), the outdoor trash bins were still full when we got there so we had to put our trash on the ground next to it. They did leave us a complimentary bag of ice which was nice.
Moldy beer in cabinet
Sand in pool upon arrival.
Missing smoke detectors
Stains on outdoor furniture
Séjour de 2 nuits en juin 2025
Réponse de VrboOwner le 4 juil. 2025
Thank you for your detailed feedback—we’re glad you enjoyed the beautiful lake view and found the home to have great potential for a relaxing weekend. We also appreciate you acknowledging the towel setup and our responsiveness throughout your stay. We’re genuinely sorry to hear about the areas that didn’t meet expectations. Please know that we take your concerns seriously and have already taken steps to address them. We are in the process of installing all new smoke detectors throughout the home for added safety and peace of mind. Additionally, we’ve scheduled a thorough pest control inspection of the entire property to ensure cleanliness and prevent any future issues. We’ve also followed up with our cleaning and maintenance teams to reinforce our standards, including addressing the hot tub water level, grill condition, fridge cleaning, and ensuring trash bins are fully emptied before new guests arrive. Thank you again for your feedback—it helps us improve, and we hope to have the opportunity to host you again in the future with a much-improved experience.
Avis vérifié

4/10 Médiocre

Elizabeth S.

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce
Les points faibles : Propreté

Rough start that got better

We arrived at the property manager hurriedly cleaning the house--which was not clean. After a tough conversation, he admitted he had the house professionally cleaned before the homeowners decided to paint the house (how long before if they had time to paint??). I sympathize with the property manager that there was a miscommunication--and yet it is also his job to make sure the property is ready to go for the customers. After paying multiple thousands of dollars to stay here during Thanksgiving week for a special family reunion, I don't think it is absurd to ask for a clean place to stay. He offered to get the place professionally cleaned the next day, but we still had to sleep in it that night as is. My main issue is that he did not agree that it was reasonable to ask for a discount--which I did not understand was very disappointed by. I will say the property was fun to stay at (though a little run down), and we ended up having a great time playing pickleball and hanging out. Also, the property manager was responsive by message. Unfortunately, I did not think he handled the uncleanliness in a professional or respectful manner, and that will prevent me from recommended this place or this host.
Séjour de 5 nuits en novembre 2024
Réponse de VrboOwner le 16 déc. 2024
While we strive to provide an exceptional experience for all of our guests, Elizabeth’s review does not reflect the reality of our efforts during her stay. The property was thoroughly cleaned prior to her arrival, with spotless kitchen and bathrooms. However, there were some paint chips on the floor due to the house being painted after the initial cleaning. As soon as Elizabeth brought this to our attention, we immediately arranged and paid for professional cleaners to return the very next morning to address her concerns. Despite this, Elizabeth also demanded a substantial refund, which we felt was unreasonable given that we had already resolved the issue promptly. Additionally, her review does not acknowledge several accommodations we made to enhance her stay: we made an exception to keep the pool open for her in November (despite our typical closure in October), shipped brand-new pickleball paddles and balls for her use, and replaced a coffee pot that she accidentally broke the very next day—at no charge to her. We take guest feedback seriously and always aim to provide fair, responsive service. However, we cannot condone attempts to leverage reviews for refunds, which Elizabeth explicitly stated as her intention. We encourage future guests to reach out directly with any concerns during their stay, as we are always eager to make things right.
Avis vérifié

4/10 Médiocre

Keisha K.

Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce

Traumatized

Upon arrival my sister was meet by a couple that stated they had the property booked for the weekend. She was questioned about how we booked, who we booked through, how long ago we booked & they knew the owner. The lady came & sat on the porch as if she thought my sister was lying. It was just her and my nephew the rest of us hadn't arrived yet. About 15 minutes of the couple's arrival & interrogation of my sister they left. The house was very warm, this is Texas in the summer. When you know guest are arriving, please lower the thermostat. The rest of us arrived at the same time & decided to go outside to swim & cool off after unloading our stuff. Went out around 4:30 pm, at APPROXIMENTLY 6:00pm I get a text from the owner/company of a neighbor complaining about the noise level, extra guest & the "sound of a party" This took me by surprise, the house was booked for 10. It was only 10 of us there, outside swimming, talking, laughing & enjoying each other. No one was overly loud, not to mention it was DURING THE DAY! We were told if another complaint was made, we would be asked to leave without a refund. My family takes this trip EVERY YEAR in memory of our mother that passed away 13 years ago from cancer. After that my anxiety was through the roof. I spent the rest of my time making sure the noise level was low.1st night there, someone beat on the downstairs door as well as tuned the breaker off/on. I notified the owner, no response. The house needs to be updated badly.
Séjour de 3 nuits en août 2023
Réponse de VrboOwner le 9 août 2023
We are glad to have the opportunity to respond to this review and provide some additional clarity..... 1. It's important to mention that we checked in on the guest throughout their stay and at no time, did she mention anything about someone showing up and making the claim that another group had rented the home - never, so we have no idea what she is referring to. It seems that if this had happened within 15 minutes of arrival, we would have been contacted immediately, yet there was never any mention of this. 2. Yes, we did contact the guest after we received noise complaints from the neighbors. While it was still daytime (6:30pm) when the complaint came through, our listing states clearly 'no parties', so the fact that we received a complaint due to noise is what prompted us to reach out to the guest and request that they be respectful of the neighbors, and yes, we did inform the guest that if we received additional complaints, that the guest may be asked to leave without refund. 3. There was nobody at the home flipping breakers Unfortunately, we believe this review was left as retaliatory because they were contacted based on noise complaints.
Avis vérifié

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
View was beautiful and house was clean. Some times were not very well maintained. Fridge in basement did not work well, only one oven upstairs worked, pool was very low, hot tub was not maintained, general property outdoors needed tlc.
Séjour de 3 nuits en juillet 2026
Avis provenant d’un site partenaire

10/10 Excellent

Awesome House

Loved the views from the deck and the pool as great. The home was very clean, lots of space, and close proximity to Lake Travis. Thoroughly enjoyed our stay.
Réponse de VrboOwner le 8 juil. 2023
HI Randall, Thank you for taking the time to leave this review. We are so glad you enjoyed your stay and we'll look forward to having you back as our guest in the future. Thanks again and safe travels, The Team at iTrip Vacations
Avis vérifié

10/10 Excellent

Matthew S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Smooth as possible

Everything went smoothly. Clean property and exactly as listed.
Séjour de 3 nuits en octobre 2021
Avis vérifié

8/10 Bien

Drew P.

Les points forts : Communication, emplacement, exactitude de l’annonce

Good weekend with friends

Had a good time. The property was as we expected and the view was spectacular!
Séjour de 2 nuits en juin 2021
Avis vérifié

10/10 Excellent

Tim and Allie N.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great spot for friend reunion

This house was great. Good access to the lake, well equipped, and very much in line with the description. We really enjoyed our trip.
Séjour de 2 nuits en juin 2021
Avis vérifié

10/10 Excellent

Tyler S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Wonderful views

Had a large group of friends for a reunion at this house. Plenty of space with an amazing view and a great hot tub pool and deck.
Séjour de 4 nuits en mai 2021
Réponse de VrboOwner le 8 juil. 2023
Hi Tyler, Thank you for taking the time to leave this review - we are glad you enjoyed your stay and we hope to have you back as our guest in the future! Thanks again, Amy with iTrip
Avis vérifié

6/10 Satisfaisant

Megan K.

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce

Updating Much Needed - 30th Birthday

I booked this house for my fiancé's 30th birthday and wish it was better upkept. It was the only house available so I had to book it regrettably. I read the negative reviews and thought maybe the property management would have taken these into account by the time we arrived, but they did not. Everything said in past reviews were still an issue. There was bath products and soap for our use but no bath towels in the entire house. We had to use pool towels that were in one bedroom downstairs (nothing upstairs). The house says to clean when you are finished, but there are almost no cleaning supplies to be used. There are two ovens, but only one worked. The hot tub was dirty when we arrived, so I asked it to be cleaned and although I was told it was cleaned again that evening, it did not happen. For the price of the house I would ABSOLUTELY look elsewhere. The house is much to expensive for what you get. The views are great and the balcony is awesome. It is unfortunate that the house is not kept up better.
Séjour de 2 nuits en avril 2021
Réponse de VrboOwner le 8 juil. 2023
Megan, Thank you for taking the time to leave this (disappointing) review and fixing is the chance to respond. It is unfortunate that guests are allowed to leave ‘retaliatory’ reviews, without any validation, as we believe this to be the case. The guest made this reservation almost 2 months in advance so to suggest she was forced to settle on this home, or that it was the only one available, is simply inaccurate . During the guest’s stay, received MULTIPLE complaints from the neighbors due to excessive noise after quiet hours (midnight - 8am), and the guest ignored our communication (phone calls, text messages and emails) reminding them of quiet hours. This home is in a neighborhood and quiet hours are mentioned multiple times in our communication with guests. The listing clearly states ‘no parties’. While we do not leave towels sitting on the counter, of course there were bath towels in the home (in addition to the poll towels mentioned in this review). Towels are located in the cabinets of each of the bathrooms. I hope people reading this review will question why a host would leave pool towels but not bath towels and then realize something might be off about the review. Has we known you were unable to locate the towels, we would have tile you where to look (although it seems that most would have known to look in the cabinet). As the welcome book mentions, the upstairs stove has a magnetic puck that must be on the stove in order for it to work properly. As part of our inspection process prior to guest arrival, this is always confirmed so we know that both upstairs and downstairs ovens were working properly. On the day of arrival we received a text from the guest commenting on how beautiful the home is but did ask if we would send someone out to clean the hot tub - we were happy to do so, however if you leave the cover off when not in use, which they had, there will be pollen and leaves that end up in the hot tub, especially if it is windy, as it was during the guests stay. Check out instructions are minimal (take out trash, load and start dishwasher - dishwashing soap is provided) so we have no idea why the guest says she was instructed to clean and complained about there being no cleaning supplies. We address all issues that are presented, de want our guests to have an enjoyable stay - unfortunately, if we don’t know of an issue, we are unable to correct the situation. We are sorry that this property did not meet your expectations. iTrip Vacations
Avis provenant d’un site partenaire

10/10 Excellent

Scott

Beautiful Views

We enjoyed our stay at the house. Home was clean, comfortable, well-appointed, and just as the listing describes. iTrip was very responsive to our questions and provided outstanding service! Kids loved the basketball court and even thought it was too cold for the adults, the kids enjoyed the pool. Views from the top deck were spectacular. Will definitely be back this summer.
Réponse de VrboOwner le 8 juil. 2023
Hi Scott, Thank you for taking the time to leave this review. We are so glad you and your family enjoyed your stay and we'll look forward to having you back as our guest in the future. Thanks again and safe travels, Amy with iTrip

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