Beach Villas à Ko Olina-2 Bedroom 2 Bath Luxury Suite la plage et vue sur l'océan
Gérant immobilier / professionnel
Salle(s) de bain
Soirées/évènements non autorisés
Animaux non bienvenus
Adaptée aux enfants
Les réservations annulées au moins 60 jours avant le début du séjour pourront être remboursées à hauteur de 100 %. Les réservations annulées au moins 30 jours avant le début du séjour pourront être remboursées à hauteur de 50 %.
KoOlina a great place to stay
This is a very nice condo with two balconies and wonderful ocean views. I came with grandchildren and there was plenty of room for everyone, and it was family friendly. They enjoyed the lagoon pool, swimming in the cove and feeding koi in the morning. The shopping and restaurants are close by, and visiting Honolulu took only around 45 minutes. We prefer being away from all the traffic and noise of the city. Highly recommend, we plan to visit again!
I definitely would not stay here again. The only good thing about this unit is the location and the views. The unit was not clean, there were dirt marks ALL over the whole unit including filthy baseboards, dirty light switches, dirty carpets, dirty tv, I can keep going. The sheets were like paper, which is ridiculous considering what you pay for the week. We had wires hanging from the ceiling in the spare room where the smoke detector should’ve been connected. The vacuum for the unit was held together with black electrical tape. The washer and dryer hardly worked. We actually had to wash the small loads twice sometimes three times and hand to hang dry since dryer was not working properly. We also found someone else’s sock from a previous stay in our sheets that were on our bed!!!! Absolutely horrible stay and the owner basically did nothing. For what you spend on this unit for cleaning it should look immaculate! I viewed other units while I was there and they were immaculate! All I can say is don’t waste your money here because you won’t be happy! I can keep on going about all the negatives but I don’t have enough space...save your money and go elsewhere!
We have a "4.6 Average Rating" and strive to offer excellent service and accommodations. A recent guest had this review about us:
"Excellent Condo, great views!
5/5 Stayed Jan 2019
I have stayed in 7 different condos in this building. This condo was the best. The views were great, the condo was in excellent shape, clean, well stocked with condiments (a nice touch) and very quiet. One other standout from the other condos in the building we have stayed at—-the beds were SUPER comfortable! I highly recommend this condo.
Published Feb 4, 2019"
(end of past review as reference)
We do not sit on our past. In responding to this review I want to disclose our support staff side of the story:
(paraphrased to summarize)
Upon check in (in suit) guest responded "great" and had no initial complaints. After 3rd day staying a concern was issued which we offered to send someone in to address any cleaning issues. This was refused by guest.
Then a later request about washer/dryer. Building maintenance took care of it within a timely manner.
re "the sock "
Bed making is done with tight creases to have an "ironing type" wrinkle free process. It would have been detected. We don't have an answer to the matter and apologize for the discovery of the "phantom sock".
Re Vacuum Cleaner;
We replaced vacuum the day after the request was made. We apologize for this oversight and usually have the vacuum for the sole purpose of the cleaning crews use. They should have reported to us that a new vacuum was needed.
Re Wall condition;
We had the walls painted about 18 months ago. We will look into painting again soon upon an open calendar. But, this review stimulated a staff from the Beach Villas to see if it is a gross negligence. The staff inspection response that our unit is "above the average condition" compared to the other units.
But, we still want best quality and will address even the tiny imperfections.
So in closing...the comment of "owner basically did nothing" was somewhat a misunderstanding. I was to follow up on the matter and not escalate and was willing to give a credit for any inconveniences experienced. But, too bad it's a little too late.
At the end of the day....we will try our best to improve and want to keep our near "5 STARS" averages.
The best place to stay in Oahu
My family and I love the Beach Villas at Ko Olina. This is our second year of staying here and I wouldn’t stay anywhere else. The room had everything we needed and then some. It’s so easy to cook for yourselves and save some money. It’s a short distance to anything you want to do. But far enough away to not be in the hustle and bustle. We will stay here again
Perfect place for a family of 5
The villa was perfect for our family of 5. There is a Costco nearby so we were able to stock up on food and enjoy breakfasts on the Lanai each morning. This beachfront property has a quiet lagoon where our kids swam with fish and saw sea turtles. Definitely would recommend this place to anyone visiting Oahu!
Beach Villas are wonderful!
Location, property, pools, beach and classy condos made for the perfect locale for our family reunion. Everything is very convenient, uncrowned and quiet!!
We don’t want to leave!
Our villa was perfect! We are a family of 4 and had plenty of room. The beach was perfect and not busy at all! We will be back! Thanks for everything.