Magnifique maison de campagne, vue excelent, Naturpur, près de Pérouse, prix spécial

Lieber Wolfgang, vielen Dank. Wir sind sehr froh, Sie als Gast gehabt zu haben.

Liebe Vera, vielen Dank! Ich freue mich auf ein neues Wiedersehen

Dear Dawna, I'm really sorry that you were not satisfied during your stay in villa Bianconi. I would like to point out that we have done everything possible to make your holiday a pleasant one. Villa Bianconi is 3 kilometres away from Castelleone, the nearest village, and 7 kilometres away from Deruta, a small town famous for its ceramics production. Deruta has many restaurants, supermarkets, cafés, a museum and shops of every kind. Perugia, the capital of Umbria, with a rich cultural live is 25 kilometres away. Deruta and Perugia are connected by a four-lane highway. Deruta and Castelleone are connected by a normal country road. From Castelleone an unpaved, well-maintained road leads to the house. Villa Bianconi is exactly in the same condition as the photos show and I have heard very often from my guests that the house is in a better and more comfortable condition than the photos show. We try to provide everything necessary for a pleasant stay. Even more I regret that you could not open the washing machine. The reason is inscrutable. The washing machine, as I wrote to you in our first e-mail exchange (see attachment: Information about the house), has a security system and must be switched off before opening it. It is still not understandable for me that you did not get along with the system, although I sent you the appropriate instructions again during your stay. The cleaning staff provided you with 16 towels (for six days for six people). The oven in the kitchen is new and exactly adapted to the needs of a holiday apartment. It was also a pity that the communication with you was extremely difficult. You were not reachable by phone at all and you answered my emails very late. When you arrived in Deruta, our friend Alfonso waited for you until 11 pm to drive you to the house and to show you the way and everything around. He waited for you in the next few days and was very surprised that you never went to visit ihm by his place. That would have avoided all problems and that is why it was thought and arranged that way. The Villa Bianconi, as you also emphasize, offers a beautiful panoramic view, and is located in the middle of nature. This special feature makes the house almost unique. We love it and hope that our guests will love and enjoy exactly this quality of the house. That is what we can and want to offer to our guests. A special stay in a beautiful environment.