Maison entière·Hôte professionnel

Magnifiquement décorée, toute nouvelle villa de luxe 9BR avec piscine / spa / jeu

Présentation
Équipements
Conditions
Emplacement
Hôte

Excellent

9 chambres6 salles de bain22 personnes390 m²

Équipements populaires

Parking disponible
Sèche-linge
Lave-linge
Bain à remous
Barbecue
Espace extérieur

Découvrir la zone

Kissimmee, FL

Mystic Dunes Golf Club
‪12 min en voiture‬
ChampionsGate Golf Club
‪12 min en voiture‬
Parc à thème Disney's Animal Kingdom®
‪16 min en voiture‬
Orlando, Floride (MCO-Aéroport international d'Orlando)
‪44 min en voiture‬

Chambres et lits

9 chambres (22 personnes)

Chambre 1

1 très grand lit

Chambre 2

1 lit double et 1 lit 1 place

Chambre 3

2 lits 1 place

Chambre 4

1 lit double et 1 lit 1 place

Chambre 5

1 très grand lit

Chambre 6

1 lit superposé (1 place)

Chambre 7

2 grands lits

Chambre 8

1 très grand lit

Chambre 9

1 très grand lit et 1 lit bébé

6 salles de bain

Salle de bain 1

Baignoire ou douche · Toilettes

Salle de bain 2

Baignoire ou douche · Toilettes

Salle de bain 3

Baignoire ou douche · Toilettes

Salle de bain 4

Baignoire ou douche · Toilettes

Salle de bain 5

Baignoire ou douche · Toilettes

Salle de bain 6

Baignoire ou douche · Toilettes

Espaces

Terrasse en bois ou patio

Cuisine

Coin cuisine

Salle à manger

Protégez vos paiements : réservez toujours sur Abritel.

N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.

À propos de cet hébergement

Magnifiquement décorée, toute nouvelle villa de luxe 9BR avec piscine / spa / jeu

*** OFFRE DE DERNIÈRE MINUTE DISPONIBLE !! ****
Maison neuve de luxe 9BR / 6BA à Windsor à WestSide! Absolument parfait pour les groupes multifamiliaux ou les groupes de golf, cette propriété offre tout le confort de la maison et plus encore!
Réservez vos vacances maintenant dans cette belle maison avec piscine et spa située dans le magnifique Windsor au Wesside Resort.

Nouvelle maison de luxe 9BR / 6BA à Windsor à WestSide!

- 9 chambres luxueuses (4 King, 1 Queen / Queen, 2 Twin / Full Room, 1 Twin / Twin, 1 Twin / Full Bunk Bed), 1 Crib, sleep for 23 people
- 6 salles de bain complètes
- 3 chambres avec salle de bains privative
- Loft avec télévision grand écran, console de jeux et table de billard, baby-foot
- Cuisine gastronomique
- un coin salon et repas spacieux
- Piscine et spa privés
- Appels téléphoniques longue distance gratuits vers les États-Unis, le Canada et le Mexique
- Accès Internet Wi-Fi haut débit gratuit dans l'unité
- Télévision numérique par câble incluse
- Matériel bébé inclus (lit bébé, chaise haute)
- Serviettes et draps frais inclus
- Cuisine entièrement équipée avec appareils électroménagers en acier inoxydable
- Laveuse et sécheuse pleine grandeur incluses dans l'unité
- Sèche-cheveux, planche et fer à repasser inclus
- TV LCD avec lecteur DVD et console de jeux Nintendo
- Support client amical d'un gestionnaire dédié tout au long de votre séjour
- Communauté fermée avec gardien de sécurité 24 heures
- Parking gratuit sur place pour jusqu'à 5 véhicules
- Garage pour le stationnement

De plus, en tant qu'invité, vous pourrez profiter de toutes les commodités de la station telles que la rivière paresseuse, la pataugeoire pour les enfants, 2 autres grandes piscines, des courts de tennis, une salle d'exercice entièrement équipée, un cinéma sur place, des jeux d'arcade et un restaurant familial.

Remarque:
- La chaleur de la piscine en option est de 30 $. 00 plus taxes par jour.
- La location optionnelle d'un barbecue à gaz (avec réservoir de propane plein) est de 65 $ / semaine plus taxes
- L'enregistrement anticipé / départ tardif sera soumis à des frais de 45 $ / heure
- Windsor at Westside est un nouveau complexe. Vous pouvez voir des travaux de construction autour d'une zone de la station.

Responsable de l’hébergement

Frank & Winnie

Langues parlées

Anglais

Ajoutez des dates pour connaître les prix

Services et équipements

Piscine

Bain à remous

Cuisine

Lave-linge

Sèche-linge

Climatisation

Hébergements similaires

Piscine
Climatisation
Parking disponible
Blanchisserie

Règlement intérieur

Arrivée après 16 h 00

Âge minimum pour la location : 21 ans

Départ avant 10 h 00

Enfants

Enfants autorisés : de 0 à 17 ans

Événements

Événements non autorisés

Animaux domestiques

Animaux de compagnie non autorisés

Fumeurs/non-fumeurs

Hébergement non-fumeurs

Cancellation by Guest must be done in writing and is subject to the policy below. We advise guests to purchase Trip Insurance or CSATravelProtection.

Please refer to VRBO for the specific cancellation policy: Firm60/30DayPolicy.In addition,a $75 admin fee will be applied to process the cancellation.

Power/weather-related cancellation: NVH does not issue refunds due to acts of nature such as weather,road conditions, snow conditions, power outages.

Informations importantes

À savoir absolument

Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement

Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus

Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires

Les fêtes et les événements de groupe sont interdits

L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone

L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée

Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, une trousse de secours et un verrou de sûreté

Nous devons aussi mentionner…

Une voiture est recommandée pour accéder à l'hébergement et se déplacer pendant le séjour

À propos du quartier

Kissimmee

Cette villa vous donne rendez-vous à Kissimmee, plus précisément près de parcs de loisirs. Les célèbres Mystic Dunes Golf Club et Parcours de golf Reunion Resort valent le détour si un minimum d'action est à l'ordre du jour. Vous préférez partir en mission shopping ? Les non moins emblématiques Vieille ville et Disney Springs® attendent votre visite ! Vous voyagez avec des enfants ? Ne manquez pas l'agréable Complexe de loisirs Walt Disney World® Resort. Découvrez également l'illustre ESPN Wide World of Sports Complex.

Afficher plus de villas à Orlando

Kissimmee, FL

À proximité

Highland Reserve Golf Club - 7 min en voiture - 4.0 km
Mystic Dunes Golf Club - 12 min en voiture - 10.4 km
ChampionsGate Golf Club - 12 min en voiture - 8.5 km
Parc à thème Disney's Animal Kingdom® - 16 min en voiture - 13.8 km
Parcours de golf Reunion Resort - 16 min en voiture - 11.4 km

Comment se déplacer

Gare de Kissimmee - 33 min en voiture
Aéroport de Kissimmee Gateway (ISM) - 31 min en voiture

Restaurants

‪McDonald's - ‬8 min en voiture
‪Culver's - ‬6 min en voiture
‪Taco Bell - ‬7 min en voiture
‪Denny's - ‬8 min en voiture
‪IHOP - ‬6 min en voiture

Foire aux questions

L'hébergement Magnifiquement décorée, toute nouvelle villa de luxe 9BR avec piscine / spa / jeu dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose une piscine extérieure. Parmi les différents bassins de l'hébergement, on trouve une piscine chauffée.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

Quelle est l'heure d'arrivée à l'hébergement Magnifiquement décorée, toute nouvelle villa de luxe 9BR avec piscine / spa / jeu ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement Magnifiquement décorée, toute nouvelle villa de luxe 9BR avec piscine / spa / jeu ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

C'est dans le quartier de Kissimmee que vous accueille cette villa qui plaira aux familles, à 3,8 km de Lac Davenport et à moins de 10 km de Parc aquatique Surfari et Island H2O Live!. Mighty Jungle Golf et Mystic Dunes Golf Club sont également à 10 km de distance.

8,8

Excellent

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.

8,0/10

Propreté

9,4/10

Arrivée

8,2/10

Communication

8,4/10

Emplacement

8,6/10

Exactitude de l’annonce

10/10 Excellent

Karthikeyan K.

18 avr. 2022

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Nice resort to stay!

It was good experience everything as expected and more spacier and we had nice stay.

Séjour de 5 nuits en avril 2022

10/10 Excellent

Alec M.

7 janv. 2020

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great stay! Beautiful property!

Close to Disney, we would stay here again! Very nice!

Séjour de 5 nuits en décembre 2019

10/10 Excellent

Wayne M.

17 sept. 2019

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great place as good as advertised

Everything was perfect a great start to our holiday

Séjour de 3 nuits en septembre 2019

8/10 Bien

jasmin o.

29 juin 2020

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce

I think it needed to be more clean. Other than that we enjoyed our experience!

We had a very good time!!

Séjour de 6 nuits en juin 2020

8/10 Bien

BRIAN F.

1 avr. 2022

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great Getaway

We had 20 people and plenty of room. The pool heat was really warm which was extremely nice for everyone. the stay was great and would recommend this house.

Séjour de 7 nuits en mars 2022

10/10 Excellent

Temperence F.

1 sept. 2020

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Awesome home

Property looked exactly like pictures. Home was very clean , great location.

Séjour de 5 nuits en août 2020

10/10 Excellent

William S.

9 juin 2019

The home was very clean and inviting !

The home was very clean and inviting. It was perfect and just as described. It had a dream kitchen and family room. The pool was very nice. There's so much space and the beds were so soft and relaxing. This is the perfect setting for people who love nature, space. We had a lovely time and will definitely return.

10/10 Excellent

Scott F.

3 juil. 2019

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Amazing house for youth or groups with teenagers and adults!

Amazing experience in renting this home this past week for my U15 girls soccer team. The house had plenty of room for my girls and house parents, the game room upstairs was a favorite of my players, and the bedrooms and bathrooms truly depicted the pics put online! Highly recommend to any large family or groups!!!

Séjour de 4 nuits en juin 2019

10/10 Excellent

Michael G.

28 janv. 2019

Great Place, Great Owners, Great Experience!

House was brand new. Very well laid out. Very quiet area without a lot of shops and restaurants nearby, but still only 5 minutes away. Commute to Disney is easy from this location. Kids and Familirs will love this house.

Séjour de 4 nuits en décembre 2018

10/10 Excellent

Alyssa S.

25 janv. 2022

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Wonderful Experience (All Adult Group)

We stayed here with a group of friends all 21+ and absolutely loved the house. It was clean and so much fun, even for a group of all adults (who still fought over the themed rooms). The only feedback I have is that I wish the kitchen was stocked with just a few more cooking utensils/dish soap and the laundry room had soap to run the towels. Other than that, it was a great distance from WDW and a wonderful neighborhood.

Séjour de 4 nuits en décembre 2021

10/10 Excellent

Tiffany J.

4 juin 2019

Beautiful House!

Everything went smoothly. I was disappointed that the ice and water on the fridge did not work but the rental company sent someone out to look at. They were not able to fix it but the rest of the house more than made up for it. We had 18 people in our group and there was plenty of room for is and more. We will be back to this property in the future.

Séjour de 7 nuits en mai 2019

8/10 Bien

Hector P., Danville, CA

22 juin 2021

Les points forts : Propreté, arrivée, communication et exactitude de l’annonce

Great proximity to theme parks, large and spacious

Home was very spacious and accommodated our families (10 total) with room to spare. Proximity to the theme parks was also a plus. Having a pool was nice and the property already came with some floaties. The only issues we had were with loud neighbors playing music till close to midnight (homes are very close to each other), trash and general overcrowding and traffic in the streets in front of the house. Each home appeared to have about 4-5 cars parked in front making the area very crowded. Not sure if this is common or just everyone traveling this summer. Also, our trash bin was already 3/4 full of loose trash when we checked in. Trash is picked up everyday but they have to be bagged so our bin was never completely emptied.

Séjour de 7 nuits en juin 2021

8/10 Bien

KIM R.

26 nov. 2022

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce

Les points faibles : Propreté

Family vaca

the house was great, the floors however looked clean but were actually filthy... House could use some paint and repairs, showing alot of wear and tear. Some other things that would make it better, towels...we had 20 people there and there just were not enough towels and since there is a pool it would be nice to have beach towels as well. All the bathrooms had hand soap dispensers, but all were empty, I wouldn't expect shampoo and body soap, but simple hand soap would have been nice we wound up leaving all 8 bottles that we purchased there for the next guests. I am also pretty positive i paid additional for early check in, which I did not get and I also paid for heat for the pool, I was told it wasn't paid for and had to pay again. I will remember next time to make sure I print out my payment list before submitting since it can't be reprinted after payment is made. We would definately do this again, the house was plenty spacious with lots for the kids to keep entertained.

Séjour de 8 nuits en novembre 2022

6/10 Satisfaisant

Jayne M.

28 juil. 2022

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce

Les points faibles : Propreté

Kissimmee house

After planning for a year to have a family reunion, we arrived on July 8, 2022 to stay for a week. The home was centrally located for easy access to the Disney World, Universal and Sea World resorts. The teenagers in our group had a great time in the pool and enjoyed the game tables upstairs. We found the house needing repairs to kitchen chairs and cupboards and a few other things in the house. We found the upstairs bedsheets needed to be cleaned and some beds missing the top sheets. There were dirty marks and other signs of not being cleaned. After my daughters washed the sheets, the dirt marks and the other dirty appearance were gone. We sent a list of items that needed fixing to the managers. The next day a maintenance man showed up without notice to fix things. He pounded on the door and rang the door bell and then proceeded to enter the house. My daughter-in-law was alone in the house with a sick child and wasn’t able to get to the door before the maintenance man entered. His sudden appearance scared her half to death! Fortunately, the maintenance man said he would come back later to fix things. Advance notice would have saved everyone from this experience, and should be required. Despite this negative experience, we enjoyed staying in this house.

Séjour de 8 nuits en juillet 2022

4/10 Médiocre

Denise H.

17 août 2021

Les points forts : Arrivée

Les points faibles : Propreté, communication, exactitude de l’annonce

Disgusted with filthy house!!!!-

We arrived to this property after driving 7 hours from Florida to fine this home unkept😞 there was trash in the yard. The house front entrance is damage and dirty. There is a torn rug at the dirty entrance. Upon entrance there are stains on all walls like dripping of some type. The kitchen table has stains and is old. The grout in the floors are filthy. The stairwell carpet is filthy. The walls are filthy. There was food left on top of the refrigerator. The rug in the living room is dirty. It looks like 5 dirty pigs played on it. The curtains in the living room had visible stains on them. The wall in the kitchen , couches and chairs are dirty. . There is chalk outside on the patio. The patio cushions are stained. The patio table is broken. The stove is disgusting and the refrigerator is dirty. For over 3 grand this home should be top notch. The carpet was extremely gross. I texted the host for someone to come and clean it up for me. They told me to contact Nova. When a number given states to contact and text for maintenance and issues. To no avail we had to go to Walmart. So we could clean the house After filing my complaint I received notification that I would be refunded a couple of hundred of dollars. That does not compensates for the stress of the total ordeal. We lost a day of relaxing due to cleaning the house. We wasted two hours trying to connect with someone about the issue. After realizing we weren't going to get any help we went to Walmart to purchase cleaning products and experienced the long and crazy mob of vacationers . Stood in line for an hour drove back to the house and cleaned to 1 in the morning. We couldn't sit on the cushions in the pool area because they were filthy. I feel we should have been compensated for at least a day and cleaning fees. The second day we were on the phone with you and had different cleaning people and cable people calling interrupting our vacation while they did a job at the house that should have been completed before hand. Rental per night is twice the amount refunded. Cleaning fee is half that amount, I had to purchase cleaning supplies bedding and towels due to the filth. Do not rent this home. It’s beautiful if it’s clean. Unfortunately this owner doesn’t believe in cleaning.

Séjour de 5 nuits en août 2021

6/10 Satisfaisant

sarah s.

15 mars 2022

Les points forts : Arrivée, communication, emplacement

Comfortable, but lots of issues...

Our group consisted of 17 people, 10 children (ages 2-17), and 7 adults. Overall, we were disappointed with the cleanliness and inconvenienced by some other issues, but the house worked well for what we needed. We all slept well each night. Due to the nature of our vacation, we didn’t spend much time in the house, though. Just needed it for sleeping and showers. These are the issues we had... •Upon check-in, it was immediately obvious that the home needs an extensive DEEP cleaning. The walls were dirty, the grout in the bathrooms needs replacing (looks moldy), the baseboards have THICK dust, the linens are dirty, and the walls need repainting. •Several rooms did not have any type of dresser, which is annoying when you plan to stay for 7 days. •The listing says that all of the bathrooms have a combo tub/shower, in fact, only 1 did. The master has a very deep soaking tub, but not a combo. There is ONE combo shower/tub upstairs, all others are shower only. •On the first morning after check in, while attempting to shower in the upstairs combo, I noticed the shower curtain was covered in mold, the tub did not drain, and the light above the shower did not work. (I addressed these concerns and property management came out on day 2 to replace the curtain and fix the draining problem.) •On night one, I noticed that our king sized bed didn’t have a fitted sheet, rather a flat sheet just tucked around the mattress. And instead of a king sized flat sheet, a full sized flat sheet, turned sideways, to fit the king bed width-wise. (Also addressed these issues and property management put acceptable sheets on the bed on day 2.) •The overhead light in the Harry Potter (bunk) room did not work. And, for some reason (unknown to me), there was painters tape on the floor, around the threshold of the closet in the hallway of the bunk room. It just looks unfinished. •The kitchen is VERY bare bones. Don’t expect to be able to make large meals, there just isn’t appropriate cooking utensils. The ice maker/fridge water never worked during our stay. •There are some HVAC venting concerns in the wash room. (Ie, it’s not vented to the outside of the house, so the dryer just pushes all that back into the room.) •The neighborhood is crowded, but we didn’t have any noise issues. •The property management instructions regarding trash pickup were conflicting. (Ex - the email says “place trash in brown bench outside front door,” only problem is, no bench.)

Séjour de 7 nuits en février 2022

4/10 Médiocre

Chris M.

4 janv. 2022

Les points forts : Arrivée et communication

Les points faibles : Propreté et emplacement

Loud Christmas vacation

We reserved this property the week after Christmas for our 5 families. There was plenty of space for all, but we encountered several issues with this rental house and the property next door. When we arrived the floors were very dirty, some beds still had sand in them. The kitchen had plenty of dishes, glasses, and silverware but the pots and pans were a mess. It made cooking meals very difficult. There were towels, but no dish towels, wash clothes , or hand towels. We had paid for the pool to be heated but it was cold. We called the management company and someone came out to look but the pool wasn't warm until our 5th day. On the sixth day our freezer started making noises, again we called and a tech came out immediately. The next day the whole fridge stopped working, tech came immediately but unable to fix. The management company sent over a freezer for all of our food. So the last two days of our vacation we had no working refrigerator. By far the worse part of the trip were our next door neighbors. When we arrived they were playing music by the pool so loud we could not sit out by our pool and talk. We asked them to turn it down they refused, we lodged a noise complaint and they still refused to turn it down. We lodged several noise complaints, we learned we were not the only ones to do so, the security guard talked to them but to no avail. We would not recommend staying at this home. The management company did attempt to solve many of our issues but were unable to fix these issues. It was disappointing to have to deal with theses issues on our vacation.

Séjour de 7 nuits en décembre 2021

8/10 Bien

Justin M.

17 nov. 2021

Les points forts : Arrivée, emplacement, exactitude de l’annonce

Great for large family trip to Disney

Great layout and features for our extended family trip to Disney. Kids loved the game tables and pool. Good location and access was super easy. Surface areas were clean but house does need a deep cleaning, maintenance and new carpet.

Séjour de 7 nuits en novembre 2021

6/10 Satisfaisant

Chantale B.

17 oct. 2021

Les points forts : Arrivée

Les points faibles : Propreté, emplacement, exactitude de l’annonce

Great at a glance

When we first arrived everything looked so great til you start looking around.. this house looks like it hadn’t been cleaned in months. Nasty dirt all over the baseboard, at the bottom of the refrigerator, something sprayed on the wall and not wiped. We had to wear shoes or socks the entire time walking around the house or our feet would be black. Carpet upstairs has a huge split in the carpet out little ones kept tripping over. Also at the entrance to one of the bathrooms the tack strip sticks you every time. Looks like blood is on the back side of the curtains that lead out to the pool area. Couldn’t find the right remotes for some of the TVs. The gaming system did not work, air hockey table looks like it’s about to fall apart and the foose ball table didn’t have a ball. This neighborhood is also very loud with cars flying up and down the street. Also had a car try to pass us in the subdivision because we were going the speed limit. Waste of time calling the property manager because they do not answer the phone but only answer you in text. Definitely will not be staying at this property again. It could definitely use a good deep cleaning and a lot of repairs fixed.

Séjour de 7 nuits en octobre 2021

10/10 Excellent

Nicole B.

13 sept. 2021

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

The BEST Experience

Amazing experience, home was beautiful very clean we really enjoyed our stay

Séjour de 4 nuits en septembre 2021

10/10 Excellent

Cynthia C.

9 sept. 2021

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Absolutely Amazing

I planned this trip last year for my family. The house looks just like the pictures. I loved how much space it had to accommodate our large group. The house was clean upon arrival. I was very impressed because I seen the previous reviews and was nervous. All the appliances worked and the house has dishes, cookware, and all the utensils for cooking. Due to Covid we purchased a lot of our own. The club house amenities included with your booking was excellent the kids loved it. I would most definitely book this house again.

6/10 Satisfaisant

Pamela P.

14 juil. 2021

Les points forts : Arrivée et emplacement

Les points faibles : Communication

Biggest issue was hundreds of dollars of food was spoiled due to malfunctioning refrigerator

Refrigerator/freezer never worked properly. So much food was spoiled because we shopped for the week as soon as we arrived. Requested grill large enough to feed 22 people. We had a small charcoal grill big enough to grill for maybe 5 people. Property upgrades definitely needed. Living area rug needs replacing. The beautiful living table shown in marketing photo needs refinishing (especially the top). Pool tiles and furniture cushions needs replacing. Nails sticking up on carpet in master bedroom between bedroom and bathroom. Game room pool sticks broken just to name a few.

Séjour de 7 nuits en juillet 2021

4/10 Médiocre

Karli S.

26 juin 2021

Les points forts : Emplacement

Les points faibles : Propreté, communication, exactitude de l’annonce

Very Disappointed

We have been looking forward to this vacation for more than a year. We rented this house near Disney this week celebrating our daughters High School graduation. When we pulled up in our first day there was garbage all over the yard from the previous tenants. Everything went down hill from there. At 1 am our first night, we started turning down the beds and were horrified to realize none of the beds were cleaned from the people that stayed there before us. The sheets smelled like cologne, had other peoples hairs on them and we found other peoples clothes tangled in the sheets. We were all forced to sleep in disgusting beds which is even more horrifying in the middle of a global pandemic.. The blue pool towels were folded and put away wet on the shelves. We weren't even sure if they were clean so spent our time rewashing and drying those towels. We spent our first day taking pictures all over the house due to all the damage from previous renters that has not been fixed. Paint chips in the walls, broken chairs, broken lamps, stained curtains, filthy rugs and carpets. We paid to have the pool and spa heated for the whole week. On our day off from the parks when we planned to swim all day and grill out we were unable to. The pool company showed up early kn the morning shocked the pool. We were never notified. They only reason we figured it out was because we were up early enough to see the pool guy on the lanai adding chemicals. Had we not seen that, our kids would have jumped into the pool and used it all day with unsafe chemicals putting their lives at risk and we would have spent the rest of our vacation in the hospital. When we contacted the property manager they were very unhelpful and didn’t care that they didn’t notify us and put our kids at risk. We were unable to use the pool for 24 hours. We notified the property manager and owner and they said we could be reimbursed for the days we could use the pool however that doesn’t make up for the fun we lost. When we came back from the parks the next night excited to use the spa, we found that the pool and spa were no longer heated for us even though we paid for the entire week. We notified the property manager and they still haven’t responded. We still have not received any messages formally offering to refund a specific amount of money for the days we were unable to use the pool. We were so excited to stay in this house, however, we were extremely disappointed. We would not stay here again.

Séjour de 7 nuits en juin 2021

8/10 Bien

Voyageur vérifié

14 juin 2021

Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce

Family vacation 2021

The house was great, location was perfect we had lots of fun in the house after getting back from the parks...but had major issues getting through the gates, was always a long line and took awhile for them to open the gates. I was told y’all had just recently change the protocol for getting into the Community which may have been the problem. I was also told we were getting heated pool because the Wi-Fi was out but never did. One of the TV’s didn’t have cable the message said it was deactivated. Other than that it was perfect. I would definitely stay here again and have already told friends about it.

Séjour de 8 nuits en juin 2021

10/10 Excellent

Sherry D.

3 juin 2021

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

DKS Family Reunion #15

Great Place. Comfortable beds, nice linens and towels, even pool towels. Great seating for large families inside and outside. Game area was fantastic!

Séjour de 4 nuits en mai 2021

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Vous êtes reçu par Frank & Winnie

Welcome to WY Vacation Home! As full-time vacation home owners, Frank & Winnie have been in this business since 2008, with hundreds of happy guests and positive reviews. We own and manage 30+ large luxury vacation homes at Disney area, provide our guests the best service and memorable vacation experience. Feel free to contact us, we will make sure you find a beautiful home that suit your needs for your next Dream Vacation in the Orlando area!