Belle rénové: 4 chambres - Piscine privée - Salle de cinéma - Table de billard et arcade
Gérant immobilier / professionnel
Salle(s) de bain
Soirées/évènements non autorisés
Housebroken pets only with approval.
Adaptée aux enfants
Âge minimum du vacancier principal:25
Occupants maximums:10 (peut accueillir jusqu’à 10 adultes)
Les réservations annulées au moins 30 jours avant le début du séjour pourront être remboursées à hauteur de 100 %. Les réservations annulées au moins 14 jours avant le début du séjour pourront être remboursées à hauteur de 50 %.
Rust in pool, no hammock, awful spring mattress, pilly sheets, cheap furniture...far from luxurious.
I arrived and the thermostat was not working. I immediately sent the owner/manger a text message then I called him. No answer. I contacted the owner/manager using the Vrbo app. He finally replied, “I’ll send someone over to look at it.” I asked him when someone would be coming. He replied, “Can you check the garage there is a wire coming off the AC unit furnace, I believe if it gets unhooked it’s shuts off the power. Also the AC breaker inside the garage may have tripped? If you can flip that on/of.”
I did not rent this house for a weekend to troubleshoot faulty equipment.
7pm the property owner/manager told me someone would arrive in 2 hours. I did not find this acceptable. He said, “I’m sorry that is how quickly he can come. I can try to get another AC repair guy faster. Can you send me the number on the furnace?”
The thermostat lit up and the unit came back on. I informed him of this but I still gave him the contact numbers listed on his unit. He said, “Ok great, so the unit is running ok now?” I replied, “Yes. It is running and cooling now.” He said, “Ok fantastic if you need anything else please let me know.”
8am the thermostat was malfunctioning again and I informed the owner/manager of the faulty system. He responded, “Wow ok I’ll send the AC repair guy over ASAP. Can you see if the AC filter is wet? If so can you remove it? The filter is in the furnace in the garage, at the bottom there is a little 2 inch cover you open and the filter slides inside.”
I told him I was not comfortable opening his furnace. He said, “Ok no problem I understand. The AC repair man will take care of this when he arrives.” I asked when the AC repair guy would arrive and he responded, “Before noon. I apologize for the problem and we will get this fixed ASAP.”
12:40pm it was hot inside the house and I told the owner/manager the AC repair guy had not yet arrived. 1:27pm the AC repair guy did not ring the doorbell, he used a door code to enter then called out to see if anyone was there. Hours passed with no communication from the owner/manager. AC guy left. The unit was still off. The house was getting hotter.
I packed up and left this house Nov 2 around 5:30pm.
7pm owner/manager told me everything was fixed and he would heat the pool for free. Heating a large pool takes ~13-72hrs. My checkout was 10am the next day, not enough time to heat the pool during my stay.
Disappointed. CHOOSE ANOTHER HOUSE TO RENT.
We apologize for the problem with the A/C unit. It had a small bubble gum wrapper placed inside the A/C drain line in the garage. There is a cap that protect items from going into the drain line, it appears a child may have placed it inside of this. It has been secured to avoid this from happening again.
They were able to blow out the drain line and repair the problem.
The unit has been fixed and serviced and works fantastic!
We work hard to provide every guest the very best experience as you can read from our many 5 star reviews.
Grandkids birthday trip
This is a really nice house with lots of sleeping capacity. It was close to the Universal stuff we visited. Everything worked well.....direct tv, arcade, pool, pool table, movie room, dishwasher, washer/dryer (forgot to bring detergent, so had to run to Publix!!). There was a kids car for my grandson to play with and coloring stuff for my granddaughter. The previous renters didn't take their trash out, so the can was really full. We were going to put it out Tues morning, but the nice next door neighbor set it out for us Mon night. The owner responded very quickly to whatever question we had. I would recomment this rental to everyone. It was pretty easy to find.
House is exactly what the pictures show- beautiful! We had more than enough room for a family of 7.
Steve was also very responsive when I contacted him late in the evening that the washer was leaking. He had it repaired in 2 days and I was able to resume getting our clothes washed.
Overall, we had a great stay and would book this property again.
Thank you for the memories!
The amount of comfortable sleeping was amazing! We thoroughly enjoyed our stay here. I only wish we had more time to really enjoy the movie room! Steve was a wonderful host who responded quickly when we needed him. Thanks for the stay, Steve!
Attractions à proximité de classe mondiale, 6 miles à Universal Studios, à 13 milles à Disney Parks, 13 miles de Sea World et le parc aquatique Aquatica.