Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The cabin was lovely and exactly as pictured! Fantastic location - very private, but not entirely secluded. Stores for necessities/groceries are within a short driving distance, it's in the heart of the arts/crafts loop, and also close to both explore the trails in the Smokeys and the main drag in downtown Gatlinburg. Elk Springs Resort was incredibly easy to work with, from check in to check out. A great stay and would absolutely come back!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our cabin rental was excellent. It was clean and spacious, with plenty of privacy despite having another cabin close by. We loved having a quiet retreat to head back to when we were done with our daily activities. The full kitchen was welcome as we usually prefer to do our own cooking rather than eating out. We also found that having a washer and dryer were an excellent benefit that we had not considered. We were able to go home and just hang up our clothes rather than running laundry for a day or two after the trip. Overall we feel we made the right choice in rental and would definitely stay again if we find ourselves in the area.
We really enjoyed the cabin. It was beautiful. Great location. Make sure you have good service before coming here. We had to run on wifi the whole time. The tv in the master was extremely small. For the master it should of been bigger. I get it, you come on vacation to not watch tv but we are a tv family in the evenings when the kids lay down and the tv was the smallest they make. In the kids room with the bunkbeds, my 2nd oldest got stuck on the top bunk. So i climbed up to show her how to get down. Needless to say I myself was stuck and I am 7 months pregnant. It took me a minute to get down and also to get her down. The ladder is slippery when coming back down. It doesnt make you feel safe. The 18ft rainfall shower was okay. That is what we looked forward to before we got there but when we went to use it only the can lights by the door worked, so it wa basically taking a shower in the dark. I did not like that. On the other hand i did do a load of laundry and the washer/dryer was fast and dried on one load. We did not like the fact that there was an envelope left by the cleaner for a tip. We paid a cleaning fee, we shouldn't of felt pressured to leave a tip. Its your job. You were paid for it. And also if your an early riser walking up the stairs into the kitchen for your morning coffee is super loud. The floor obviously doesnt have any floor sound barrier underneath because it woke everyone up with the squeaking. But other than that it was a great trip.
Rating Details:
The vacation rental was very dirty.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We loved that house in the beginning, until at night found out there are rats running around in the air conditioning duct, my kids got scared and felt very hard to sleep after that.
Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The only thing I didn't like when we arrived that the code wasn't working but the good thing about this is that they're going to give me a refund.
Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The only thing I didn't like when we arrived that the code wasn't working but the good thing about this is that they're going to give me a refund.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had an amazing time. The house was very clean, and offered many amenities. The beds were comfortable, the hot tub was amazing, it was located in a nice secluded area even though there were other houses around.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had an amazing time. The house was very clean, and offered many amenities. The beds were comfortable, the hot tub was amazing, it was located in a nice secluded area even though there were other houses around.
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was spotless.
I was happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We have been staying with Elk Springs for 10 years. Never had a problem with check in until this time. We arrived at 5, no cell service but had not received a text or email with the code to get in. Had to drive half a mile in order to call and be told that they emailed me the code because they didnât have a good phone number (I have had the same number for the 10 years I have been staying with them), they couldnât get give me the code over the phone. We all had to use the restroom and had to wait around for probably 20 minutes to get into the cabin.The cabin itself was nice. We couldnât get the large TV to play live TV. The couch in the family area was only a loveseat for 2 people to sit. The bed killed our backs. The tub in the master had black stuff around the jets. We did enjoy our stay, we did see a bear in the resort. Oh there could be more lights along the roads of the resort, in the dark you can hardly see anything.
Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our vacation rental was stunning! This is the perfect cabin if you are celebrating time with your significant other! We had a lot of fun. The only downside that we had was the dishwasher being broken for the first three days, but the owner did have it replaced with a brand new one. We also realized at the beginning of our stay that the cabin could use some overall TLC with Cleanliness, every cup we pulled out was dirty, underneath the bed there were old toys, balloons, and trash. Our two year old toddler is the one who found most of that trash. Other than that, it was an overall spectacular cabin.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Plenty of accommodations wasnât too far from town or attractions was clean upon arrival and maintenance was super friendly
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We stayed here on our way home from camping and this was the perfect retreat to end our vacation! The place was beautiful and met our needs perfectly!!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was a great rental. It had everything we needed for our 3 day stay. The beds are really comfortable and we liked the hot tub, pool table, and streaming services for family movie night. It was spacious for our family of four. The area is close to everything without being right in the middle of the chaos of the city. The road is very winding to get to the cabin so be mindful of that. The only inconvenient part was our phones not working for calls and having to be on WiFi for internet usage-we have AT&T. They do have a landline though if you need to make calls. The rental company was very helpful and so easy to deal with. Would definitely go through them again.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Weâve stayed at elk springs multiple times. Weâve always had a positive experience. This cabin is nice. The master bed was a little wobbly and felt like it was going to fall other then that we had a great time.
Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was a good time but there were some faults. The master shower had mold in it which we did clean up, a chair was broken but thankfully we didnât need it. The property was gorgeous however and checking in and out was a breeze.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We loved our stay in Chalet Dâamour , the place was exactly as you see it in the pictures, actually the place is bigger and has lots of space. The tower shower was amazing. The play room was my sonâs favorite part of the cabin, also the hot tub, I would recommend to everyone. The only thing that I donât liked to much was the roads to get there , itâs a two way little road with to many curves, the town is not to far, but you have to drive slow and with extra careful, so make sure you got all you need in the cabin to avoid additional trips to the town specially at night.
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was a good experience with the family. The beds were comfortable and the hot tub was just the thing after a day of hiking. This location is nice if you are going to the East side of the Smokeys away from the main entrance like we did for hikes. The bedrooms downstairs were difficult to get the correct temperature when it was cold outside though.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Chalet D'Amour was a great stay for our family. Very well maintained and a great open concept. My kids enjoyed playing pool and foosball the entire time. The location is very close to downtown Gatlinburg which is very convenient. The rain shower was awesome and there's a great view from the hot tub outside. I highly recommend Chalet D'Amour to anyone looking to get away to a comfortable, clean, and fun property.
Rating Details:
The property manager was more than helpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The cabin is in a good location, and the rental process was well-orchestrated, making it easy to rent. The property management team was very helpful. The cabin had good features, but was very dirty. The bathroom floors had black grout, were gross and sticky. We spotted several bugs upstairs and roaches downstairs. The master shower had a mild sewer smell. This cabin needs an overhaul.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Everything was great! Have stayed at locations with better views but other than that, one of the best cabins I've ever stayed at!!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The place was immaculate! We enjoyed everything about our cabin! The hot tub and shower were amazing. The location was great and we will definitely be booking this cabin again for our future stays in Gatlingburg!
Rating Details:
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Iâve stayed in several cabins with Elk Springs and they are always very clean and if a problem arises they are quick to answer. This cabin was my favorite so far!!! It was great for our honeymoon!!!
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Everything was great and as expected but the shower situation was not good. First, master bedroom smelled of mildew that might be permiating into the rest of the space. Then we went to shower and had no shampoo despite toiletries being provided so we had to drive 30 mins to the grocery and back to get it. And again, the shower was so spacious and nice but just gross. It is like 12 feet tall so probably no one is able to clean that far up so it just mildews. The rain showerhead seems way too high so it is not pleasant. The tile at the top needs to be removed and a lower ceiling put in where it can be cleaned. The place was super nice but the shower cancelled a lot of it out. Hot tub, pool table, foosball, wet bar with fridge on lower level, fairly secluded. 4-5 star across the board if not for the shower.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
What a great spot!
A guest from Kansas City, MO
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