My family and I (daughter, 15, son, 12, wife and I) booked this place as a nice safe getaway during Covid Times from the cold north. This is a spectacular house in a nice location and we made good use of the club house as well. The Pros- five bedrooms, four bathrooms, and plenty a living space. We loved the massage chair and the heated pool, which, for we paid. We also made good use of the game room in the garage - air hockey, ping pong, and foosball. (Air hockey table worked most of the time, ping pong table didn't "go together" 100% but we made it work, and now my son wants a foosball table). Really great. The kitchen was well stocked - plenty of plates and utensils and glasses.
The Cons- the hot tub. The hot tub, The hot tub. When you pay for a place that lists a hot tub as part of the package, you expect it to be hot. As in - 102 - 104 degrees, like the one we have at home. It was NEVER over 85. VERY disappointing. And for this I am seeking a partial refund. I paid for pool heat which was fine, but hot tub heat was included, and was not good at all.Three maintenance people came, with one saying a new control board was needed. The kitchen could have been a little better stocked (perhaps a measuring cup and one more pot or so). Overall we had a lovely time in a very clean space. Just wish our family, who was trying to enjoy family alone time, could have made use of the hot tub too.
We also couldn't make use of the DVD player, because there was no remote, so while we had a few movies, it wouldn't work. Honestly I wouldn't have complained about this had the hot tub worked, but that made me think of this. A repairman did come two days later and gave us a new remote, but we were no longer watching movies that night.