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Relax & Play: Private Pool, BBQ & Lazy River

Galerie photos de l’hébergement Relax & Play: Private Pool, BBQ & Lazy River

Piscine
Chambre
Cuisine privée
Restauration
Coin séjour

Avis voyageurs

9,0 sur 10
Merveilleux
6 chambres6 salles de bain12 personnes

Équipements populaires

  • Piscine privée
  • Garage pour le parking
  • Cuisine
  • Lave-linge
  • Climatisation
  • Barbecue

Chambres et lits

6 chambres (12 personnes)

Chambre à coucher 1

1 très grand lit

Chambre à coucher 2

1 très grand lit

Chambre à coucher 3

1 très grand lit

Chambre à coucher 4

1 grand lit

Chambre à coucher 5

2 lits 1 place

Chambre à coucher 6

2 lits 1 place

6 salles de bain

Salle de bains 1

Baignoire · Toilettes · Douche uniquement

Salle de bains 2

Baignoire · Toilettes · Douche uniquement

Salle de bains 3

Baignoire · Toilettes · Douche uniquement

Salle de bains 4

Baignoire · Toilettes · Douche uniquement

Salle de bains 5

Baignoire · Toilettes · Douche uniquement

Salle de bains 6

Baignoire · Toilettes · Douche uniquement

Espaces

Terrasse en bois ou patio
Cuisine
Coin cuisine
Bureau
Coin salle à manger séparé
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À propos de cet hébergement

Relax & Play: Private Pool, BBQ & Lazy River

Summary:

- Experience ultimate relaxation with a private pool and BBQ on a spacious deck.

- Family room offers snack bar, poker table, and cinema-style entertainment.

- Enjoy access to a resort clubhouse with pools, a lazy river, and a gym.

- Close proximity to top dining, shopping, Disney, and Universal parks.

- Reserve this spectacular villa now for a family escape filled with fun!



The Space:

This 6-bedroom, 6-bathroom villa is the ideal retreat for large families or multiple families vacationing together. With ample space for everyone, the villa offers the perfect combination of comfort, convenience, and fun. One of the standout features is the family entertainment room, complete with a giant sofa, a flat-screen TV for group movie nights or gaming, and a poker table for some adult fun.



Main Living Spaces:

⦁ Open-plan living area: A bright, spacious, and airy living room seamlessly flows into the fully equipped kitchen. Direct access to the pool deck and patio area makes it easy to enjoy the outdoors.

⦁Gorgeous dining area: A dining table that comfortably seats 12 guests—perfect for family meals or group gatherings.

⦁Private pool and deck: Enjoy the Florida sunshine by the private pool, surrounded by a spacious deck with lounge chairs, a comfortable sofa lounge area, an outdoor dining table for 8, and a BBQ grill for alfresco dining.

⦁ 6 full bathrooms: One bathroom for each of the 6 bedrooms, ensuring plenty of privacy and convenience for all guests.

⦁ Small office area: A desk and chair for those who need to work remotely during their stay. Tastefully furnished with your comfort in mind.



Fully Equipped Kitchen:

⦁The kitchen is fully stocked with everything you need to prepare meals for your group, including:

⦁ Refrigerator/freezer, oven and stovetop, microwave, and dishwasher.

⦁ Coffee maker and blender for your morning pick-me-up or evening cocktails.

⦁ All dishes, cookware, and utensils provided.



Sleeping arrangements:

⦁ Bedroom 1: 1 King bed.

⦁ Bedroom 2: 1 King bed.

⦁ Bedroom 3: 1 King bed.

⦁ Bedroom 4: 1 Queen bed.

⦁ Bedroom 5: 2 Single beds.

⦁ Bedroom 6: 2 Single beds.



Additionally, enjoy the resort-Style Amenities at Champions Gate!



Located just 12 miles from Walt Disney World Resort, this villa offers the best of both worlds: a tranquil retreat with easy access to Orlando’s world-famous attractions. As part of the Champions Gate Resort, you’ll have access to exclusive amenities including:



The Oasis Club: A 16,000 sq. ft. resort-style clubhouse with a full-service restaurant, state-of-the-art fitness center, a 26-seat movie theater, kids' activities and game room, and concierge services.



Pools & Water Features: Enjoy massive pools, including water slides, a kids’ splash zone, and a lazy river. The 82,000 sq. ft. pool deck features poolside dining and a Tiki Bar where servers bring food and drinks directly to your sun lounger!



Outdoor Sports: Take advantage of volleyball and tennis courts, plus fun events like poolside Bingo and Karaoke Nights.



Luxury Cabanas: For a special occasion, rent a luxury indoor air-conditioned cabana, complete with lounge seating, LED TV, a kitchenette, and full bathroom—perfect for relaxing in style.



Golf Resort: Enjoy the 35,000 sq. ft. clubhouse, complete with a pro shop, banquet facilities, and a full-service bar.



Guest Access:

You’ll have full, exclusive access to the villa during your stay.



The Neighborhood:

The central location of this villa offers loads of value in terms of a time spent on looking for fun things to do for you and your family because the community offers resort-style amenities like:



- A championship golf resort on site, designed by Greg Norman, with an enormous clubhouse, pro shop, and bar

- Great restaurants to dine in or take out after spending a long day at the parks

- Open-air, retail shopping area

- Community pools including an 850-foot lazy river and a wave pool

- Fitness center, sand volleyball, tennis and basketball courts



Apart from that, there are also certain local restaurant recommendations from us outside the community:



- Sakura Asian

- Texas Roadhouse

- Culvers



Getting Around:

The villa is about 35 minutes from the Orlando International Airport and is surrounded by really great restaurants and shopping centers. There are 25 restaurants and cafes on site too, if you don’t feel like venturing too far. These are some approximate estimations of the most visited/famous places in Orlando and nearest shopping centers:



Theme parks:

- Disney - 15 min drive (12 miles)

- Universal Studios - 30 min drive (22 miles)

- Seaworld Orlando - 23 min drive (17 miles)

- Busch Gardens - 1 hour drive (60 miles)



Shopping:

- Champions Gate Village - 11 min drive (5 miles)

- Target - 11 min drive (4.3 miles)

- Shops at Vista Del Lago - 15 min drive (7.4 miles)

- Orlando Vineland Premium Outlets - 26 min drive (20 miles)



Other Things to Note:

Pool & BBQ

- Pool heating is available (Winter only)  for $50/day and must cover your full length of stay — just request it at least 7 days before check-in. A BBQ grill is also available for an additional fee; please request it at least 48 hours before arrival.  It takes at least 24 hours for the water to reach a comfortable temperature, and the weather conditions might affect the maximum temperature.



What You'll Find When You Arrive

- Paper towels, dish sponge, dish detergent, dishwasher pods, one trash bag in each trash can, and one roll of toilet paper per toilet. Hand soap, shampoo, and conditioner in each full bathroom. Please note these are not replenished during your stay — when you run out, you're welcome to purchase more or have them delivered.



Good to Know Before You Arrive

- Washcloths are not provided. We don't provide condiments or food items due to Florida regulations. You can order your groceries in advance or stop at Walmart or Publix on the way.



House Guidelines

- Only guests listed on the reservation are permitted on the property.

- No smoking of any kind inside the home, and no drug use or illegal activity on the premises — a $400 fine applies.

- Please keep noise levels respectful after 10 PM for the sake of neighboring families.

- No parties or events, and no tents or external structures on the property grounds.

- This is a two-story home, so please keep in mind there are stairs to reach the upper level.

- We kindly ask that you avoid moving furniture.



Booking Requirements

- Lead guest must be 21 or older.

- A quick rental agreement is required upon booking confirmation

- Valid government-issued ID may be requested at check-in or during your stay.

- Depending on the booking platform, a temporary authorization hold as a security deposit may also apply — this is automatically released after checkout provided no damages occur. (Not applicable for Abb bookings.)



Safety & Damages

- Outdoor security cameras are in place on the property for safety purposes only.

- Guests are responsible for any damages or additional cleaning costs resulting from their stay.



Interaction with Guests:

- You can check yourself in using the keypad.

- You have free parking on the premises, which makes it very easy to get around the area. Please note, when parking in the driveway, be sure to pull all the way in and not block the sidewalk. Cars that block the sidewalk are subject to getting towed and we cannot be held responsible.

- You’ll have complete privacy during your stay, but we’re available 24/7 should you need anything - just give us a call or send us a text or email!

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À propos du quartier

Davenport

Dans le quartier Champions Gate à Four Corners, vous trouverez cette maison de vacances près de parcs de loisirs, près d'un parc aquatique. Les célèbres Vieille ville et Disney Springs® valent le détour si une mission shopping est à l'ordre du jour. Les boutiques ne sont pas votre tasse de thé ? Tournez-vous plutôt vers les non moins emblématiques Parc à thème Disney's Animal Kingdom® et Disney's Hollywood Studios®. Lors de votre séjour, ne manquez pas les incontournables Parc à thème Epcot® et Complexe de loisirs Walt Disney World® Resort. Amateur de sports nautiques ? Profitez de votre passage dans la région pour tester la natation ou découvrez des activités telles que le golf si vous préférez vous éclater au grand air.
Carte
Davenport, FL

À proximité

  • Posner Village - 4 min en voiture - 6.2 km
  • Highland Reserve Golf Club - 5 min en voiture - 5.5 km
  • Parc régional du nord-est - 5 min en voiture - 7.9 km
  • ChampionsGate Golf Club - 6 min en voiture - 6.0 km
  • Lac Davenport - 7 min en voiture - 9.9 km

Comment se déplacer

  • Gare de Kissimmee - 27 min en voiture
  • Aéroport de Kissimmee Gateway (ISM) - 33 min en voiture

Restaurants

  • ‪McDonald's - ‬7 min en voiture
  • ‪Love's Travel Stop - ‬5 min en voiture
  • ‪Chick-Fil-A - ‬19 min à pied
  • ‪McDonald's - ‬8 min en voiture
  • ‪Circle K - ‬5 min en voiture

Avis

9,0

Merveilleux

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 21 avis sur 34.
Note des voyageurs de 8 (Bien), d’après 9 avis sur 34.
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 34.
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 34.
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 34.

9,0/10

Propreté

9,4/10

Arrivée

9,2/10

Communication

9,6/10

Emplacement

9,2/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 Excellent

Dorinda P.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Lots of space, clean and met all our expectations, definitely recommend and stay again. South facing pool so warm and sunny during our February stay
Séjour de 15 nuits en février 2026
Avis vérifié

8/10 Bien

Anna P.

Les points forts : Propreté, arrivée, communication et emplacement
Host was very welcoming, house was bright and airy over all good experience.
Séjour de 10 nuits en février 2026
Avis vérifié

10/10 Excellent

Lateshya E.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great and prompt communication. The location was wonderful. The home was clean, updated, a great l!

Will definitely book here again!
Séjour de 5 nuits en octobre 2022
Réponse de VrboOwner le 15 nov. 2022
Dear Lateshya, You review is greatly appreciated. It is wonderful to hear that the overall experience was a memorable one, able to meet all your needs and expectations. It was a pleasure hosting you! Best wishes.
Avis vérifié

10/10 Excellent

Elijah B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great for vacations

Pool was awsome, rooms were great. Booked last minute an the host was able to accommodate
Séjour de 3 nuits en mars 2024
Réponse de VrboOwner le 12 avr. 2024
We are happy you enjoyed your stay! Come back anytime :)
Avis vérifié

10/10 Excellent

Brian H.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Nice Place

Nice Place
Séjour de 4 nuits en février 2022
Réponse de VrboOwner le 2 mars 2022
We are glad you enjoyed it, Brian. You are always welcome back!
Avis vérifié

8/10 Bien

Edward B.

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce

Outstanding stay

I love this property
Séjour de 3 nuits en juillet 2022
Réponse de VrboOwner le 16 août 2022
Dear Edward, We are delighted to hear that everything was great. Thank you for choosing to stay with us and for sharing your experience. You are always welcome back! Best wishes.
Avis vérifié

10/10 Excellent

Natasha M.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Girls' Trip

Property was perfect. We enjoyed our stay :) Would definitely recommend.
Séjour de 3 nuits en janvier 2021
Réponse de VrboOwner le 13 janv. 2021
Thank you so much Natasha!
Avis vérifié

8/10 Bien

Alan Scotter

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Our stay was enjoyable in a spacious property with mainly good facilities. Internally the property was mostly very clean although there was broken glass by the pool area and the stair rails were dirty. The kitchen equipment provided was adequate but no more and the can opener did not function at all, which was a nuisance having bought some canned food. There was no cold water supply to the kitchen sink, which again was a nuisance when boiling a kettle or cooking as water needed to be obtained from a downstairs bathroom. There was also no cold water to one of the twin washbasins in the master suite. The outside space around the pool was neglected with weeds growing widely through the tiles and one of the sun beds broken. A number of minor issues let the property down but we still enjoyed our stay
Séjour de 13 nuits en avril 2026
Avis vérifié

10/10 Excellent

Machelle T.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Jurnee Birthday

My family and I really enjoyed staying at the house. The children love the pool. The house was decorated so nice. We will definitely stay there again.
Séjour de 4 nuits en avril 2021
Réponse de VrboOwner le 17 avr. 2021
Thank you for staying with us. It was a pleasure to host you!
Avis vérifié

10/10 Excellent

Eleanor T.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

FAMILY Weekend Getaway

I loved everything about this beautiful property there was plenty of space for our family. I wanted to stay forever. I most definitely will return to this property.
Séjour de 3 nuits en juillet 2020
Réponse de VrboOwner le 12 août 2020
Thank you so much!!! We are very happy to know that you loved our place. We hope we can see you again very soon!
Avis vérifié

8/10 Bien

Otis L.

Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce

Very nice home.

Overall, very pleased.
Séjour de 4 nuits en mars 2022
Réponse de VrboOwner le 8 oct. 2022
Dear Otis, Thank you. We hope to welcome you back very soon! Best wishes.
Avis vérifié

10/10 Excellent

Nicola W.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Super villa

A great villa with fantastic facilities. Even better than the photos - loads of space and suited us very well. Good responses from the property manager when required.
Séjour de 8 nuits en février 2023
Réponse de VrboOwner le 8 mars 2023
Dear Nicola, Thank you for taking the time to leave us such a positive review! We're thrilled to hear that our villa exceeded your expectations. We strive to provide exceptional customer service, and we're glad to hear that our efforts were noticed. Thank you for choosing to stay with us, and we hope to have the opportunity to host you again in the future! Best regards.
Avis vérifié

6/10 Satisfaisant

Anthony L.

Les points forts : Arrivée, communication, emplacement
Les points faibles : Exactitude de l’annonce
Overall the villa was satisfactory albeit a little tired with furniture chipped and damaged, the main lounge sofa needing a good clean, the pool area full of weeds and the sun beds broken. The villa was not as described in the pictures
Séjour de 14 nuits en juillet 2025
Avis vérifié

10/10 Excellent

Ambria L.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Home Away From Home

We enjoyed our stay. The house was beautiful and well equipped. Communication was a breeze. The only downside was that the temperature in the house stayed over 80 degrees and washcloths were not provided.
Séjour de 3 nuits en juillet 2022
Réponse de VrboOwner le 2 août 2022
Dear Bri, Thank you for your review. We are glad to hear that your overall experience was a great one. Your feedback has been taken on board to improve our service moving forward. We hope to welcome you back in the near future for an even better stay! Best wishes.
Avis vérifié

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, communication, emplacement et exactitude de l’annonce

A well looked after house

The house was as advertised , clean and enjoyable. We had some initial issues at the community entrance with the additional people that were with us getting in but the local property manager Angela was fantastic and resolved the issue for us. Over all I would recommend this property to others.
Séjour de 21 nuits en février 2023
Réponse de VrboOwner le 5 avr. 2023
Thank you for taking the time to review our property, Chris. We are pleased to hear that you found the house to be clean and enjoyable. We apologize for any inconvenience you experienced with the community entrance but we are glad that Angela was able to assist you and resolve the issue. Thank you for recommending our property to others, and we hope to have the pleasure of hosting you again in the future!
Avis vérifié

10/10 Excellent

Wesley S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great Vacation

This was a great place. The decorating is superb. Very modern, exceeded my expectations. The place was pretty clean. My only gripe was we couldn’t get a heated pool due to it being the summer months, so the jacuzzi wasn’t warm and limited us to day time use only. Overall, it’s a great place. I would definitely come back and use this company again. Thanks again
Séjour de 3 nuits en août 2020
Réponse de VrboOwner le 21 août 2020
Thank you, Wesley, unfortunately, the machine for heating can't work in very hot days. :(
Avis vérifié

8/10 Bien

Fred C.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Champions gate stay

The house was great as advertised. Pool heat and Bbq were great. Some of the outdoor furniture was different from the photos. There were no pool noodles or any toys. Fine for us but maybe an issue for small kids. Missing a broom was the only thing as we were unable to sweep the floor
Séjour de 9 nuits en mars 2025
Avis vérifié

10/10 Excellent

Linda S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Highly recommend

Angel Host and Tropical Villas property managers were amazing. They answered any questions we had promptly and efficiently. The house was exactly as described and clean. We would reconsider staying in Champions Gate during Christmas. It was very difficult to get through the gate. Waited in line up to 30 minutes each time we came home.
Séjour de 8 nuits en décembre 2022
Réponse de VrboOwner le 18 janv. 2023
Thank you for your kind words, Linda. We're glad to hear that you found our property managers helpful and the house as described. We apologize for the inconvenience you experienced with the gate at Champions Gate during Christmas and we understand how frustrating it can be to wait in line for long periods of time. We hope you had a pleasant stay overall and would be more than happy to host you again in the future!
Avis vérifié

10/10 Excellent

Towanna N.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Beautiful home

Communications from the Property Manager were consistent and professional before arrival. The pictures online do the property no justice, the home was truly beautiful in person. Don’t be alarmed by the presence of water bugs, that’s a Florida thing and has nothing to do with the property. The home was very spacious and clean, with plenty of bathrooms. Minor inconveniences such as the closeness of the neighbors on the left existed, but we thoroughly enjoyed our stay!
Séjour de 7 nuits en mai 2023
Réponse de VrboOwner le 20 juin 2023
Thank you for choosing our property for your stay and for taking the time to provide your feedback, Towanna. We're delighted to hear that the communications from our team were consistent and professional, helping to ensure a smooth experience leading up to your arrival. We're glad that the pictures online did not do justice to the true beauty of the home. It's wonderful to hear that you found the property to be truly beautiful in person. We appreciate your understanding regarding the presence of water bugs, as it is a common occurrence in Florida and not reflective of the property itself. We're pleased that the home was spacious, clean, and provided plenty of bathrooms for your convenience. While minor inconveniences such as the proximity of neighbors on the left existed, we're glad to hear that they did not significantly impact your overall enjoyment of your stay. Thank you for sharing your positive experience. We hope to have the opportunity to welcome you back in the future!
Avis vérifié

10/10 Excellent

Jeff L.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Excellent ALL around.

This home showed better in person than in the photos, truly pleased on every level. The house was clean, well stocked and in a great location. I would rent again here without reservation. Loved that the pool did not have a home directly behind as many in this community do. The only downfall I can point out is that all of the furniture is glass, so not very kid friendly. We have two kids, 2 and 6....so we had to wrap pool noodles around a few pieces for safety. The beds were comfy, A/C worked well, pool was heated (Paid extra)....GREAT EXPERIENCE ALL AROUND.
Séjour de 7 nuits en février 2022
Réponse de VrboOwner le 17 mars 2022
Dear Jeff, We are delighted to hear the property was better than expected and sufficient to ensure a great stay for you and your family. Apologies is some furniture pieces were a safety hazard for your children. It was a pleasure hosting you! Best wishes.
Avis vérifié

10/10 Excellent

Itzhak B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Awesome House Within great Community

The house was more beautiful than even the pictures. Each Room Was beautifully decorated. The towels were each one sealed In a sealed plastic wrap. The House had all the best accommodations possible . More tvs than even the 6 bedrooms a play Room, playstation ,card table, poker chips. Unload the words misunderstanding at the beginning but the management was wonderful and communicating until late hours of the night. When joyed celebrating for 2 of our daughters their birthdays in this house. High Likely road we are gonna stay in this house again.
Séjour de 7 nuits en janvier 2021
Réponse de VrboOwner le 20 févr. 2021
Thank you so much for staying with us and for your kind comments. We hope to host you again :)
Avis vérifié

10/10 Excellent

Eric H.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Last minute booking, great location, great for families

Our original rental fell through last minute, and we booked this house literally the day we left for vacation. I had to send lots of messages to acquire about early checkin and pool heating and was a little confused about whether I was talking to an actual person or getting automated responses. However, eventually all requests were met even though we booked last minute, which I was very appreciative of. We had 12 people staying together and this house was perfect with the variety of bedrooms and bathrooms. Our kids spent so much time in the pool. While there are kitchen utensils and basic cookware, you will need to purchase lots of necessities like garbage bags, toilet paper, dish towels, washcloths, hand soap, dishwasher soap, and dish detergent. Furniture and bedding was very comfortable. The house has general wear and tear but was very clean. Great location close to everything.
Séjour de 6 nuits en décembre 2022
Réponse de VrboOwner le 29 janv. 2023
Dear Eric, Thank you for taking the time to leave a review and for choosing to stay at our property. We're glad to hear that your stay was enjoyable and that you appreciated the effort we put in to accommodating your last minute booking. It was our pleasure welcoming you. We hope to have the opportunity to host you again in the future! Best wishes.
Avis vérifié

10/10 Excellent

Barbara R.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Vacation 2023

The property was just as the pictures displayed. It was clean spacious and comfortable my only one issue during this stay was when we first arrived we noticed that the air conditioning upstairs wasn’t working and the the thermostat was reading 89 degrees and trust me it felt every bit of it. I immediately contacted the host who responded back ASAP and she troubleshot through resetting the unit. But that didn’t work so she informed me that she put in a work order and that it could take anywhere from a few minutes to 24hrs. Next morning my husband and I contacted the 1800 number. Someone came In fixed the unit and the next two weeks were amazing. I definitely would recommend.
Séjour de 13 nuits en août 2023
Réponse de VrboOwner le 18 sept. 2023
Thank you for taking the time to share your experience. We're thrilled to know that you had a good time during your stay. It's always our aim to provide a comfortable and memorable experience for all our guests and we're glad we could do that for you. We hope to have you back soon!
Avis vérifié

2/10 Horrible

Valerie r.

Les points faibles : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Do not rent this property. It was a horrible experience.

Dirty , bed beds, 2 TVs didn't work, lights didn't work in dining room and worse of all , the pool and hot tub was cold. Called the Manger of the property and was told I had to pay extra 48 hr. Ahead of time. I had no problem paying and was never told about it prior to our stay..And she basically stated, that there was nothing she could or would do!I have stayed at several homes in Florida with pools and have never had to request or pay extra for the pool to be heated. We have a 5yr.old that was devastated that he couldn't swim. Definitely do not recommend this properly or any other that this management team services..
Séjour de 6 nuits en novembre 2022
Réponse de VrboOwner le 23 févr. 2023
Dear Valerie, We are sorry to hear that you had a negative experience during your stay at our property. Regarding the issues you encountered during your stay, we apologize for any inconvenience they may have caused. We strive to provide our guests with a comfortable and enjoyable stay, and it is disappointing to hear that we fell short of your expectations. With regards to the pool heating, it is a standard practice in the vacation rental industry to charge an additional fee for pool heating. This information was indeed included in the listing details. Please, check the "Other Things to Note" section on our listing where the following is mentioned: "The private pool can be heated during the winter months for an extra charge and is only available for reservations of 3 days or more. This service must be requested at least 48h prior to your arrival". We make sure to include this note for guests to acknowledge this information and take it into account before booking. If you missed this section, this is unfortunate, but we cannot be held responsible. We take guest feedback seriously and will use your comments to improve our property and services. Thank you for taking the time to share your experience. Regards,
Avis vérifié

10/10 Excellent

Chris R.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Perfect

This home and neighborhood was perfect for my family vacation! Everything was beautiful, the photos of the home are nice on the website but in person it's even more stunning. I did have a problem with early check-in. I requested early check-in two days before as required and it was confirmed so my family traveled with expectations of being in the home at 12 noon, but there was a miscommunication with the property management and the home was not available. It was an inconvenience. So after being on the road for 12 hours we really needed to unwind but instead we had to wait 4 more hours before we could get into the home. The owner was great and she did express her sincere apologies. But that, in no way ruined our trip. We took that time to go have lunch and do some grocery shopping. Everything we needed was conveniently located within the area. Other than that, everything was perfect! Thank you for allowing my family to be guest in your home!
Séjour de 7 nuits en juillet 2021
Réponse de VrboOwner le 1 sept. 2021
Thank you for staying with us and for your kind comments. We look forward to hosting you and your family again very soon!
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