4/10 Médiocre
Megan L.
5 déc. 2024
Poor Condition
On line the property presents beautifully, once in the home however there were many set backs making our stay more than uncomfortable. 2 comforters upon arrival smelled of vomit and immediately needed washed. A king bed on the third floor had broken boards under the mattress and had to be removed from the bedframe for sleeping. The dishwasher was not properly installed so upon opening it would fall forward. The solo icemaker was filled with moldy water and ice. The pool was muggy brown after one use and no one ever came to clean or treat the water when notified. The hot tubs never warmed up for use though they were powered on, so we were unable to use themnfor the whole week even tho maintenance was notified. The stove furthest from the fridge did not work properly and would not heat up to the set temperature which made cooking for 70 impossible. There is no trash service even when notified so if the 3 trash cans outside in the locked area are full during your week long stay, there is no where else to place or store additional trash bags other than in the house which is unsanitary.The kitchen sink aginst the wall is not properly sealed and leaks. Two bedrooms down stairs and 3 on the third floor never had hot water for their showers regardless of the time of day. Overall our stay was terrible and living conditions unbearable for our week long stay, very disappointed for the amount of money we paid and families we were trying to entertain during our football tournament.
Megan L.
Séjour de 4 nuits en novembre 2024