Appartement·HÎte professionnel

Beachfront + GardenHouse + Gym & Private beach club - Zone exclusive!

Galerie photos de l’hĂ©bergement Beachfront + GardenHouse + Gym & Private beach club - Zone exclusive!

Piscine
Extérieur
Plage
Terrasse/Patio
Terrasse/Patio

Avis voyageurs

8,6 sur 10
Excellent
2 chambres2 salles de bain6 personnes

Équipements populaires

  • Parking disponible
  • Bain Ă  remous
  • SĂšche-linge
  • Lave-linge
  • Cuisine
  • Barbecue

Découvrir la zone

Map
Playa del Carmen, Quintana Roo
  • Mamitas Beach Club
    â€Ș2 min Ă  pied‬
  • Plage principale de Playa del Carmen
    â€Ș6 min Ă  pied‬
  • Rue commerçante Quinta Avenida
    â€Ș11 min Ă  pied‬
  • CancĂșn, Quintana Roo (CUN-AĂ©roport international de CancĂșn)
    â€Ș59 min en voiture‬

Chambres et lits

2 chambres (6 personnes)

Chambre 1

1 trĂšs grand lit

Chambre 2

2 lits doubles

2 salles de bain

Salle de bain 1

Douche uniquement

Salle de bain 2

Douche uniquement

Espaces

Terrasse en bois ou patio
Cuisine
Balcon
Salle Ă  manger
Lock

Protégez vos paiements : réservez toujours sur Abritel.

N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de rĂ©servation offerts sur notre site ou notre appli. Si une personne vous demande de rĂ©server ou de payer directement auprĂšs d’elle avant que vous effectuiez votre rĂ©servation sur Abritel, veuillez ne pas lui rĂ©pondre et nous le signaler.

À propos de cet hĂ©bergement

Beachfront + GardenHouse + Gym & Private beach club - Zone exclusive!

Plages de sable blanc, eau vert émeraude à quelques pas de votre terrasse privée, célÚbre 5e avenue de Playa Del Carmen à quelques pùtés de maisons, grands logements luxueux et votre propre concierge ... le nouvel hÎtel Elements, Playa Del Carmen, au Mexique, est le paradis parfait!


Playa Del Carmen n'a jamais été en mesure de vous offrir ce type d'expérience de vacances jusqu'à présent. Passez vos vacances sur l'une des plus belles étendues de plages de Playa et ajoutez un niveau d'hébergement et de service hÎtelier jamais connu à Playa Del Carmen.

SUITE DELUX 2 CHAMBRES
NOS SUITES DE LUXE SONT GRANDES 2 CHAMBRES, 2 SUITES DE BAIN AVEC 1200 MÂČ (109 MÂČ) D'ESPACE DE VIE LUXUEUX. AUTRES CARACTÉRISTIQUES COMPRENNENT DES SOLS EN MARBRE, LA CLIMATISATION, DES CUISINES COMPLÈTES, UN RÉFRIGÉRATEUR, UN LAVE-VAISSELLE, UN MICRO-ONDES, UNE LAVEUSE / SÉCHEUSE, LA TÉLÉVISION, UNE BIBLIOTHÈQUE VIDÉO DVD ET UN LECTEUR CD. POUR VOTRE COMMODITÉ, UN SERVICE DE MAIN QUOTIDIEN, UNE LIVRAISON D'EAU EN BOUTEILLE, UN TÉLÉPHONE LOCAL, UN INTERNET SANS FIL ET UN CONCIERGE PERSONNEL SONT ÉGALEMENT FOURNIS.


CONSTRUIRE DES COMMODITÉS

 ‱ Emplacement en bord de mer
 ‱ une vue imprenable sur l'ocĂ©an
 ‱ 15 pĂątĂ©s de maisons de la 5e avenue
 ‱ le club de plage Private Elements
 ‱ le club de plage et le restaurant Canibal Royal
 ‱ Immense piscine et beaux jardins
 ‱ Centre de remise en forme complĂ©mentaire
 ‱ Centre d'affaires complĂ©mentaire
 ‱Parking gratuit
 ‱ Hall avec personnel ouvert 24h / 24



 CARACTÉRISTIQUES DE LA CHAMBRE D'HÔTES

Grandes suites de 2 chambres / 2 salles de bain
‱ 1200 pieds carrĂ©s (109 mĂštres carrĂ©s) d'espace de vie
‱ Livraison d'eau en bouteille
‱ Sols en marbre
‱ Climatisation
‱ Cuisine entiĂšrement Ă©quipĂ©e
‱ Lave-vaisselle
‱ Four micro onde
‱ Laveuse / sĂ©cheuse
‱ TV, vidĂ©othĂšque DVD, lecteur CD
‱ Accessible aux handicapĂ©s et aux fauteuils roulants.


NOUS NE LOUONS PAS JUSTE, NOUS CRÉONS DES EXPÉRIENCES POUR VOUS.

Responsable de l’hĂ©bergement

Clearstay Vacation Rentals

Langues parlées

Portugais et espagnol

Ajoutez des dates pour connaĂźtre les prix

Services et équipements

Bain Ă  remous
Cuisine
Lave-linge
SĂšche-linge
Wi-Fi haut débit gratuit
Climatisation

Hébergements similaires

RÚglement intérieur

Arrivée aprÚs 15 h 00
Âge minimum pour la location : 18 ans
Départ avant 11 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
default

ÉvĂ©nements

ÉvĂ©nements non autorisĂ©s
default

Animaux domestiques

Animaux de compagnie non autorisés
default

Fumeurs/non-fumeurs

Hébergement non-fumeurs

Informations importantes

À savoir absolument

Cet hĂ©bergement est gĂ©rĂ© par un hĂŽte professionnel et fourni dans le cadre d’une activitĂ© commerciale, industrielle ou libĂ©rale, au sens de l’article 155 du Code gĂ©nĂ©ral des impĂŽts
Des frais pour toute personne supplĂ©mentaire peuvent ĂȘtre facturĂ©s et dĂ©pendent de la politique de l'hĂ©bergement
Une piĂšce d'identitĂ© officielle avec photo et un dĂ©pĂŽt de garantie en espĂšces, par carte de crĂ©dit ou par carte de dĂ©bit, peuvent ĂȘtre demandĂ©s Ă  l'arrivĂ©e pour couvrir tous frais imprĂ©vus
Les demandes spĂ©ciales, qui ne peuvent pas ĂȘtre garanties, sont soumises Ă  disponibilitĂ© Ă  l'arrivĂ©e et peuvent entraĂźner des frais supplĂ©mentaires
Les fĂȘtes et les Ă©vĂ©nements de groupe sont interdits
L'hÎte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hÎte n'a pas indiqué si l'hébergement était équipé d'un détecteur de fumée

À propos du quartier

Playa del Carmen

Dans le quartier Zazil-ha à Playa del Carmen, vous trouverez cet appartement prÚs de parcs de loisirs, sur la plage. Les célÚbres Terminal maritime Playa del Carmen et Club de golf Playacar valent le détour si un minimum d'action est à l'ordre du jour. L'aventure, trÚs peu pour vous ? Vous préférez vous poser et apprécier la beauté naturelle des lieux ? Partez à la découverte des non moins emblématiques Plage principale de Playa del Carmen et Mamitas Beach Club. Lors de votre séjour, ne manquez pas les incontournables Parc à thÚme Xplor et Parc à thÚme écologique Xcaret. Amateur de sport nautique ? La région a de quoi vous donner le sourire, que vous aimiez la plongée sous-marine, le snorkeling ou la natation.
Carte
Playa del Carmen, Quintana Roo

À proximitĂ©

  • Mamitas Beach Club - 2 min Ă  pied - 0.2 km
  • Plage principale de Playa del Carmen - 6 min Ă  pied - 0.6 km
  • Rue commerçante Quinta Avenida - 11 min Ă  pied - 1.0 km
  • Terminal maritime Playa del Carmen - 4 min en voiture - 3.2 km
  • Plage de Punta Esmeralda - 6 min en voiture - 2.1 km

Comment se déplacer

  • AĂ©roport international de CancĂșn (CUN) - 49 min en voiture

Restaurants

  • â€ȘLa Vagabunda de la 38 - ‬4 min Ă  pied
  • â€ȘEncanto Beach Club - ‬4 min Ă  pied
  • â€ȘColectivo Mexicano Cervecero - ‬6 min Ă  pied
  • â€ȘMartina Beach Club - ‬3 min Ă  pied
  • â€ȘSalento - ‬1 min Ă  pied

Foire aux questions

Les animaux domestiques sont-ils admis dans l'hébergement Beachfront + GardenHouse + Gym & Private beach club - Zone exclusive! ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

Quelle est l'heure d'arrivée à l'hébergement Beachfront + GardenHouse + Gym & Private beach club - Zone exclusive! ?

Les arrivées sont prévues à partir de 15 h 00.

Quelle est l'heure de départ de l'hébergement Beachfront + GardenHouse + Gym & Private beach club - Zone exclusive! ?

Le départ a lieu à 11 h 00.

OĂč se situe l'hĂ©bergement Beachfront + GardenHouse + Gym & Private beach club - Zone exclusive! ?

Sur la plage et les pieds dans le sable, dans la zone de Zazil-ha, cet immeuble se trouve à 10 minutes de marche de sites comme : Mamitas Beach Club et Plage principale de Playa del Carmen. Rue commerçante Quinta Avenida est à 1 km de distance.

Avis

8,6

Excellent

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrÎle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenĂȘtre
Note des voyageurs de 10 (Excellent), d’aprùs 18 avis sur 34.
Note des voyageurs de 8 (Bien), d’aprùs 10 avis sur 34.
Note des voyageurs de 6 (Satisfaisant), d’aprùs 3 avis sur 34.
Note des voyageurs de 4 (MĂ©diocre), d’aprĂšs 2 avis sur 34.
Note des voyageurs de 2 (Horrible), d’aprùs 1 avis sur 34.

7,8/10

Propreté

9,8/10

Arrivée

7,8/10

Communication

9,6/10

Emplacement

8,4/10

Exactitude de l’annonce

Avis

10/10 Excellent

Jesus O.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

Family

The place is a great location you get access to beautiful beach. the pool was very nice and big walking distance to la 5 Avenida
Séjour de 6 nuits en mars 2023

10/10 Excellent

Mark R., Newport Beach, CA

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

Beautiful spacious condo

Everything went perfect, great spacious condo very clean, close to town
Séjour de 7 nuits en avril 2022

10/10 Excellent

Heather C.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

Nice property, excellent location

My teenage daughter and I stayed in this property over Christmas. The condo was just as described, simple but well appointed. The location was excellent, walking distance from everything. The beach access is rather small but still very nice and close to other beaches if a larger beach area is preferred. The condo host was very helpful! Would definitely stay again!
Séjour de 5 nuits en décembre 2022
Cet avis a Ă©tĂ© envoyĂ© avant 2018 et n’a pas Ă©tĂ© vĂ©rifiĂ©.

10/10 Excellent

Ethan E.

Elements was fantastic

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Perfect, pool, quiet location and walking to everything.
Séjour de 3 nuits en mai 2015

10/10 Excellent

Donna R., Mexia Texas

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

navigation

The only problem we had was finding the building we had never been to Playa del Carmen before but after that the location was perfect very walkable and so close to the beach . Had a great time !
Séjour de 5 nuits en janvier 2023
Cet avis provient d’un site partenaire de confiance et n’a pas Ă©tĂ© vĂ©rifiĂ©.

8/10 Bien

A guest from Irvine, NA

Great stay!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The apartment at the elements was a good place to stay whilst visiting Playa Del Carmen. The location is excellent with good proximity to 5th Avenue. The pool is lovely and the beach access and private beach area was superb. The apartment was spacious for 4 people and clean, however it needs a little bit of an update of furniture and utensils. Good value for money and overall happy with our stay!

2/10 Horrible

Bernard B.

Les points forts : Arrivée et emplacement
Les points faibles : PropretĂ©, communication, exactitude de l’annonce

Needs cleaning and maintenance

When we arrived the condo was full of mosquitoes and flies. I spent an hour swatting flies and mosquitoes off ceiling and walls. Taking a shower the dirt in shower dissolved and began flowing. Dirt and hair in shower. My wife swept the condo the next morning and there was dirt. A closet in master had leaking water on floor. The door to the master would not close. The beds were low quality and hard. No cleaning service was provided for duration of stay. No trash can liners provided.
Séjour de 6 nuits en novembre 2022

4/10 Médiocre

Jolynn H.

Les points forts : Arrivée et emplacement
Les points faibles : Propreté et communication

Quick getaway

We stayed for 3 nights. Check in was easy. Upon arrival a front desk person checked us in. We noticed in the living room/kitchen that the water dispenser had been leaking and ran off the counter all over the floor. We quickly cleaned it up with towels. We told the person working the front desk and he adjusted the water dispenser and told us to contact the property manager for more water and towels. I emailed the company that manages this condo property that I was previously communicating with and received no response our entire stay. Since we had a late arrival due to multiple flight delays we were ready for bed. Our bed sheets were more than likely not clean. The master bedroom sheets had sand and hair in it. One of the beds that was being used by my kids had long hairs in it. I would also recommend that if you have older children you rent a bigger place. It can sleep six but on kid slept on the couch which is vinyl and uncomfortable. The bees were not comfortable either. If you are tall your feet will hang off the end. There was also a bad smell inside the condo when we arrived. One of the chairs on the patio was also slightly broke. The beach is small and not and the seaweed is an issue (not the rentals fault). It does have a small bar on the beach, which is nice and there is also a cute little beach bar next door. The area is safe and we also used the 7 eleven across the street to buy water, ice, other drinks and snacks. Very convenient. There is a pharmacy right next to it in case you need extra sunscreen. The pool and gym at the resort was very nice and never crowded! Definitely a major plus. It is conveniently located to walk to restaurants and shops. It is also very easy to get a cab to get around from the hotel/complex. When setting up transportation the place is actually called the elements hotel even though it is a condo complex. We also did an excursion during our visit that was very accommodating and did pickup and drop off directly from where we were staying. Playa del Carmen is a nice area that felt safe and we will definitely return but probably not to this unit for our stay. Thankfully, our stay was short in the rental unit.
Séjour de 3 nuits en mars 2023
Cet avis provient d’un site partenaire de confiance et n’a pas Ă©tĂ© vĂ©rifiĂ©.

10/10 Excellent

Isabel R.

Super nice !

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a really good staying , everything was perfect, I wished could stay longer.I definitely recommend the place.
Cet avis provient d’un site partenaire de confiance et n’a pas Ă©tĂ© vĂ©rifiĂ©.

10/10 Excellent

Paula Natasha L.

Mi experiencia con ustedes

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: La llegada a ese departamento fue el final de nuestro viaje sin duda la mejor decisiĂłn, nos sorprendiĂł mucho las instalaciones siempre en orden y un lugar muy tranquilo para descansar el departamento contaba con todas las amenidades de descanso y limpieza, lo Ășnico en recomendaciĂłn es que sea posible que tengan cosas sĂșper bĂĄsicas en la cocina como aceite, sal, azĂșcar, cafĂ© .. nosotros dejamos parte de esas cosas para otros huĂ©spedes pero si siento que es un detalle importante.. satisfechos totalmente con el lugar y la atenciĂłn de los conserjes gracias !
Cet avis provient d’un site partenaire de confiance et n’a pas Ă©tĂ© vĂ©rifiĂ©.

10/10 Excellent

A guest from Irvine, NA

Nice Apartment but need maintenance

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Awesome place but spent time to wait people of maintenance to solve some stuffs in the apartment
Cet avis provient d’un site partenaire de confiance et n’a pas Ă©tĂ© vĂ©rifiĂ©.

10/10 Excellent

Hernan C.

Hreat place to stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This plae was very comfortable , very well kept and in a great location. Great for famil8es and the pools was great. I enjoy the location close to the beach and 5th avenue and still quiet so you can rest. I wouod recomend this place if u stay at playa del carmen
Séjour de 5 nuits en juin 2023
Cet avis provient d’un site partenaire de confiance et n’a pas Ă©tĂ© vĂ©rifiĂ©.

6/10 Satisfaisant

Santiago R.

Buenas instalaciones la playa una porquerĂ­a

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was very unhappy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Las instalaciones estaban muy bien. La ubicaciĂłn se encuentra al lado de una playa muy fea que tiene un olor a podrido insoportable por estar al lado de un embarcadero de pescadores. Con respecto a la administraciĂłn tuvimos un problema que jamĂĄs lo resolvieron que era la falta del control remoto de la televisiĂłn y de una cafetera que se comprometieron en llevarla y nunca la trajo
Cet avis provient d’un site partenaire de confiance et n’a pas Ă©tĂ© vĂ©rifiĂ©.

10/10 Excellent

Kathleen W.

We’ll Be Back!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great place! We loved having the pool right outside the door. It was close enough to walk to restaurants and shops, but also very quiet! Very clean and comfortable! We had an amazing time and will definitely be back!
Séjour de 5 nuits en février 2023

8/10 Bien

Maria C.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

Godt til prisen

Stor rummelige ferielejlighed. Direkte udgang til stor poolomrÄde. Lidt fejl og mangler i lejligheden, intet afgÞrende. Direkte til strand, men vandet der var grumset. GÄr du 1-2km ud ad byen i stedet kommer du til flot strand. Fin beliggenhed i gÄr afstand til 5.av.
Séjour de 8 nuits en octobre 2022

10/10 Excellent

Iliana M., E.Patchogue

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

Fantastic

My daughter and I made our 1st joint diving trip together and wanted to be as close to the "Reef, Coco Beach" as possible as that is where we dive from. This property was right next door and absolutely gorgeous. For the same price as I was going to pay at the Reef which included 1 room with 2 Queen size beds and amentities I go a husge 2 b/r with great l/r, kitchen , washer/dryer etc on the ground level with the football field size pool right outside my patio door just steps away. Booking my next trip back in September already and think I have found my "Choice" of stays in Playa now.
Séjour de 3 nuits en mai 2022

10/10 Excellent

Juan A.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

Great place and location

Good communication
Séjour de 4 nuits en mars 2022
Cet avis provient d’un site partenaire de confiance et n’a pas Ă©tĂ© vĂ©rifiĂ©.

6/10 Satisfaisant

Alejandra C.

Areas de Oportunidad

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Considero que tienen varias åreas de oportunidad en el GH18: Poner por lo menos jabón en los lavabos de los baños y regaderas; mesitas por si quieres poner tu compu, vaso, botana; el acomodo de la sala y comedor es muy incomodo, movería el comedor al fondo, cambiaria la TV que tienen a la pared de enfrente y voltaria la sala; el aire acondicionado no lo pondría fijo, porque te mueres de calor y es invierno!!!....eso si las åreas comunes estån increíbles.
Cet avis provient d’un site partenaire de confiance et n’a pas Ă©tĂ© vĂ©rifiĂ©.

8/10 Bien

Ed M.

Beautiful but loud

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Stayed at the Elements for 16 days. Beautiful setting but restaurant next door blasted extremely loud techno music from 9 AM to 10 PM every day. So loud you could not talk on the beach and it woke you every morning. The management at restaurant refused to lower music . The beach has a roped off swimming area for safety of guests. The wave runner rental business next door seemed to take pleasure in running thru the safety area and doing donuts in the area to scare and intimate the guests. I personally saw the manager chase children from the water while riding a jet ski. I also have video tape of them doing fast circles inside the ropes. It appears there are no laws to protect quests in Mexico. The condo was clean and fairly comfortable. Very hard furniture but it is a rental.
Cet avis provient d’un site partenaire de confiance et n’a pas Ă©tĂ© vĂ©rifiĂ©.

10/10 Excellent

Karina S.

Private Beach Access amazing views of the Blue and Warm Ocean!!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed here for our 25th anniversary. Our plan was to stay Sunday night through Wednesday night, great customer service!The condo was immaculately clean and had a completely stocked kitchen with everything we needed to fix our own meals if we wanted to. I actually did cook breakfast the first morning.The view from the terrace was beautiful!facing the pool. The condo is located inside the building near the private beach that Elements has, so we could watch all the boat activity, including watching the parasailing! And walk a few steps to the beach! White sand beaches from one horizon to the other. We spent a lot of time sitting at the table on the terrace watching the activities and people enjoying the Mexican Caribbean vibes.We highly recommend this condo!
Cet avis provient d’un site partenaire de confiance et n’a pas Ă©tĂ© vĂ©rifiĂ©.

8/10 Bien

A guest from , S.

Elements Condo review

Rating Details: The property manager was very unhelpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: the place is nice but the property manager/agent is horrible. Unprofessional, not responding to messages, avoids problems and very difficult to deal with.
Cet avis provient d’un site partenaire de confiance et n’a pas Ă©tĂ© vĂ©rifiĂ©.

8/10 Bien

Playa

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Nice vacation.
Cet avis provient d’un site partenaire de confiance et n’a pas Ă©tĂ© vĂ©rifiĂ©.

4/10 Médiocre

Katharine M.

Great Property, Horrible Management Company.

Rating Details: The property manager was very unhelpful. The vacation rental was clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The unit that we rented (206) was not the unit that we were given (119). It took almost a day, with no explanation or apology from Luna or the property management, to move to another unit that at least had a King bed. Her explanation was that we were "upgraded," when the paperwork for 119 clearly was $50-per day less that the $500-per day that I had already paid upfront. We wasted 1/2 a day waiting for replacement unit EGH18 to be cleaned, and then saw that it was because the maids were sitting in the living room watching TV. Our new unit was cleaned twice, instead of 3 times. Estabon was incompetent and did not respond to any communication in a timely manner. Max was great, but spread way too thin, and had no support from his management. Our neighbors were up all night partying and doing drugs, and of course, there's no one to get to deal with it. We even got to meet their drug dealer one evening... Great fun for the kids to meet their first drug dealer! We loved the property, and the staff at Elements is first rate. We will use Brics management next time. Playa Moments is a disaster.
Cet avis provient d’un site partenaire de confiance et n’a pas Ă©tĂ© vĂ©rifiĂ©.

10/10 Excellent

Betty B.

The Elements

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My husband and I have been to the Elements 2 times for extended stays. We have enjoyed our time there and will return next year. Our rental rep through Playa Moments is Luna. She is the BEST! Luna was very attentive to our needs and helpful with all requests that we had.
Cet avis provient d’un site partenaire de confiance et n’a pas Ă©tĂ© vĂ©rifiĂ©.

8/10 Bien

Bruce G.

Fantastic Experience

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: A great condo in a great complex in Playa del Carmen.
Séjour de 10 nuits en décembre 2017

Qui vous reçoit ?

Vous ĂȘtes reçu par Clearstay Vacation Rentals

Image de profil de l’hîte

Langues :

Espagnol, Portugais
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