Remodeled beach house, 3-minute walk to sand, Main St. restaurants and shopping

Thank you for your positive review. We are happy you had an enjoyable stay. We look forward to your next visit!

There were 3 rolls of paper towel supplied with 2 under the kitchen sink and one in the countertop dispenser. There was an extra roll of toilet paper under each bathroom vanity sink. The first floor guest bathroom has a double toilet paper unit that was supplied with 2 rolls. The cleaning crew mopped all floors before arrival. Susan was informed before booking her visit that she was responsible for stripping the beds, etc. On 6/18, Susan informed us that someone locked the upstairs powder room from the inside. We promptly visited the property and opened the locked powder door. At that time, the 3 children were quite rambunctious, and the house was in disarray. During this visit, we spoke to Susan who said she was pleased with the property amenities and had no questions or issues. On 6/23, Susan requested a late 1 PM checkout for 6/25. The same day, we informed her that late checkout was not possible. After their visit, cleanup was at the high end of the spectrum. On 6/26, we texted Susan a photo of wet children’s clothes that they left in the dryer. Susan said she would check with her daughter on what to do with the clothes. We waited 9 days for Susan’s response and reached out to her again on 7/6 to ask what she would like us to do with the clothes, and she finally said to discard them. In summary, we were responsive and in regular prompt communication with this guest and feel her 3-star rating was unwarranted.