La Maison Bambou ! Accueil chiens à RVA, pour 8 pers

Thank you for taking the time to share your experience. We’re glad to hear the location worked well for your plans and that our communication and responsiveness were helpful throughout your stay. We’re sorry that several aspects of the home did not meet your expectations. We do want to clarify a few points for future guests. The shades on the front windows are spring‑loaded, and the guests before you had no difficulty using them. They’re designed to help keep the home cooler during the extreme heat waves we experienced this summer, but we understand they can feel unfamiliar if you haven’t used that style before. Regarding cleanliness, we received no concerns or photos during your stay, but after your departure we did identify one living‑room chair that needed to be steam‑cleaned. That has since been fully taken care of. As for the outdoor area, the home is surrounded by pine trees, and after the storm that passed through, pine needles and debris were naturally blown onto the patio. A couple of outdoor chairs had tipped over from the wind, but we did not receive any mention or photos of an overturned table. We had also informed you ahead of time about a small branch resting on a power line so you could steer clear until the power company arrived—something that was already in pro

We truly appreciate your wonderful feedback. Your presence was a pleasure, and we can't wait to have you return.

We truly appreciate your wonderful feedback. Your presence was a pleasure, and we can't wait to have you return.

Thank you for the wonderful review! We're so happy to hear you enjoyed the space—both inside and out—and that communication and location hit the mark for you. It’s always our goal to provide a clean, well-stocked home with a smooth experience, and we’d love to welcome you back anytime!

Your review made our day! We're thankful for your stay and are excited about the prospect of hosting you again.

Thank you so much for your kind words! We're glad you enjoyed the cleanliness, location, and communication. It was a pleasure hosting you, and you're welcome back anytime!

We're thrilled to know you had a fantastic time here. The pleasure was ours, and we eagerly anticipate your next visit.

We're thrilled to know you had a fantastic time here. The pleasure was ours, and we eagerly anticipate your next visit.

Your kind words mean the world to us. We'd be absolutely delighted to have you back whenever you choose to return.

We're overjoyed by your positive feedback. Your presence was truly appreciated, and we can't wait to have you back as our guest.

We truly appreciate your wonderful feedback. Your presence was a pleasure, and we can't wait to have you return.

Thank you so much for your wonderful review! We're thrilled to hear that you had a great family get-together and enjoyed the kitchen, enclosed yard, and the overall warmth of the house. It’s always a pleasure to host guests who appreciate the space as much as we do. We’d love to welcome you and your dogs back anytime!

Thank you so much for your kind review! We're thrilled to hear that you and your colleagues enjoyed your stay and felt comfortable throughout the week. It’s great that the kitchen and bathroom amenities made your time more enjoyable, and we're happy we could assist whenever needed. We’re glad the space worked well for cooking and relaxing together. It was a pleasure hosting you, and we’d love to welcome you back anytime!

Thank you so much for leaving us a wonderful review! It truly was a pleasure hosting you and we'd love to have you back anytime.

Thank you for sharing your experience with us. We’re glad the location and large fenced backyard worked well for your holiday visit, and we appreciate your feedback on areas needing attention. Since your stay, we’ve taken care of the items you mentioned: - Replaced the caulking in both bathtubs and bathroom windows. - Tightened all kitchen cabinet doors and fixed shelving in the medicine cabinet. - Installed a new lock on the bifold door, which is now an owner’s closet. - Cleaned the ceiling fan globe above the dining table. - Replaced the HVAC filter (with extras left in the closet), opened registers upstairs, and adjusted furniture placement to improve airflow. - Purchased brand‑new pots and pans and discarded the old ones. Had we known about their condition during your stay, we would have been happy to replace them on the spot. Regarding the “leak” you noted, the closet in question has no plumbing, and both the wall and floor were dry during inspection. We’ll continue monitoring in case it relates to the upstairs shower. We truly value guest input—it helps us keep the property in good shape beyond cosmetic updates. Thank you again for your review, and we’re glad your dogs enjoyed the backyard.

Thank you for your feedback. We’re glad you appreciated the early check-in and noted the new appliances. We understand that the interior may not have met your expectations compared to the photos. Please keep in mind that the pictures were taken when the property went live and are less than one year old. We acknowledge that the outside and neighborhood presented challenges, and your insights are valuable to us. We’re committed to making improvements, particularly on the exterior of the property. We appreciate your understanding and hope to provide a better experience in the future.

Thank you for your candid feedback. We're sorry to hear that the property did not meet your expectations. We appreciate your positive comments about the interior cleanliness and the updated kitchen. Our properties are on a biweekly landscaping schedule, and had we known this was affecting your stay, we would have been happy to expedite the next visit. Your insights regarding the need for a refresh in the bathrooms and bedrooms are valuable, and we'll take them into consideration for future improvements. Regarding the location, we understand that perceptions can vary, and while we feel comfortable in our neighborhood, we respect that each guest may have different preferences. We're disappointed that you would not stay with us again, but we appreciate your input and will work hard to enhance the experience for future guests.