Rating Details:

The property manager was adequately helpful.

The vacation rental was very dirty.

I was very happy with the location.

I was very dissatisfied with the condition of the vacation rental.

Overall, I do not recommend this vacation rental.

Reviewer Comments:

We have been renting condos at El Matador for 20 years. I was very disappointed in the condition of our condo this year. We pay a premium price to be in building four with a corner view #459. My family also had unit #469. Their condo was very nice and clean. When we arrived our unit was dirty. I called Chris and she sent the cleaning guys over. The only thing I had them do was clean the mustard off the panty door and wipe the spills off the kitchen floor. Even though there were other issues My family was ready to settle in for our vacation and they convinced me to let it go. Not only is the furniture old but the carpet is also old and was stained and dirty. You could see dirt and crumbs under the sofa. the kitchen cookware was old. the flatware was old and mismatched. The bathrooms were not clean and the toilet paper and shower caddies were very rusted. I feel like my vacation experience was not as good because of the condition of our condo. I would not rent this unit again. I have been told that going through El Matador is better than through a realtor. We will try something different next time.