We recently stayed at this property and it was an incredibly disappointing experience. Despite being long-time VRBO users, this rental was by far the worst we've encountered.
First, the property owner failed to communicate with us prior to our arrival. We had no details on how to access the house until we finally reached him via a Ring doorbell when we arrived around 2 PM. The owner assured us that the house would be ready by 4 PM, but when we entered, it was far from ready and shockingly dirty.
The bathrooms were filthy, with grime, hair, and even nails on the floor. The carpets clearly hadn't been vacuumed, and the floors were covered in dirt, sand, crumbs, and hair. The refrigerator reeked, and upon inspection, we found a large, foul-smelling stain likely from fish or lobster juice. To top it off, there were no linens or towels provided, which was never mentioned in the listing. This lack of information added unnecessary stress, as we had to reach out to the owner again to resolve this issue.
When the owner finally brought linens and towels later that evening 8h we showed him the dirty carpets and floors. He confirmed that they were indeed dirty and promised a $100 refund and that a cleaning team would come the next day. However, the cleaning team never showed up and never got the refund.
While waiting for the owner to arrive with the linens, we decided to have a glass of wine to realize the dishes were dirty and sticky, adding further to our disappointment.