6/10 Satisfaisant
Shavaughn M.
10 avr. 2024
Les points forts : Arrivée et emplacement
Les points faibles : Communication
Not terrible, but wouldn’t recommend
The place looks like the pictures in the sense of set up but it’s a bit run down. I don’t find the place to be “updated”. To start we had to wash the sheets on the bed when we got there because they were stained with what seemed to be mildew or something of the sort. TWO of the bathrooms had NO HOT WATER the entire trip. When we returned from the beach to get ready for my birthday dinner reservation, we had no running water AT ALL. I contacted Carissa which is whom greeted us upon arrival. I called and texted back to back with no response from 5pm Saturday… I got NO RESPONSE until SUNDAY 6:59am, I also messaged the property host Felecia at that same time through VRBO, to this very moment she has still never responded not even an apology for the inconvenience. The following night the bedroom on the first floor locked us out, we could not get in I contacted Carissa, she came by 10pm that evening when we got back in but not one key in that home opened the door. Carissa said they could have someone by at 9am THE FOLLOWING MORNING, so my guest slept in the living no access to any of their things because it was all in the bedroom. Before Carissa arrived the next morning the power went out, and ONCE AGAIN no water. I must say I understand things happen, but these were too many things with the fact that the communication was poor especially when a guest has NO RUNNING WATER. The place is not terrible but I would NOT RECOMMEND & the Wi-fi does not work.
Shavaughn M.
Séjour de 3 nuits en avril 2024