4/10 Médiocre
Caitlin M.
31 mars 2024
Les points forts : Propreté, communication, exactitude de l’annonce
Les points faibles : Emplacement
Nice resort
This place was nice for a night or 2 in a pinch but it is very much a bougie resort. There weren’t very many restaurant options as a lot of places in the area were permanently closed and the restaurant on the grounds was busy with all the guests. There was no way to prepare our own food in our room either. That said the staff on the grounds were nice, the front desk staff however were not very helpful. They bombarded us with pamphlets upon check in and gave us pool towels and did not mention that we needed to return these to the front desk in order to check out. I’m sorry if this seems obvious to some but I have never been to a resort before. I also called the front desk prior to check out to let them know we were leaving and again they did not mention the towels. Upon getting to the front desk they said we must go back to our room (which was not close) to retrieve the towels. They made it a point to be rude about it too. I of course didn’t say anything at the time and just did as they asked. The best part about this place is the pool which is a lot of fun. Unfortunately due to all the negatives we will not be returning. Kind of a bummer but this place really put us off on a resort style stay.
Caitlin M.
Séjour de 2 nuits en mars 2024
