Portes du Brévent - Appartement 1 chambre et vues magnifiques du Mont Blanc

Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay!. It's always a pleasure to hear from our happy guests and we're looking forward to welcoming you back next year.

Thank you for your kind words and the perfect rating. We're thrilled to hear that you had a great stay with us at Les Portes du Brévent and would choose to stay again. We always aim to provide an excellent guest experience and your feedback is a great encouragement to all of us. Thanks once again and we look forward to welcoming you back in the future!

Thank you so much for your fantastic review! We are thrilled to hear that you had such a great experience with Chamonix Resort. Your kind words about the comfort of our apartment, the amenities we offer, and the incredible views truly made our day. It's always wonderful to know that our guests are as happy with their stay as we strive for them to be. We are looking forward to welcoming you back in the future. Thank you again for your recommendation!

Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at our apartment and found our location convenient. Your kind words about our customer service and the view from the property are greatly appreciated. We strive to provide our guests with the best experience possible and your feedback helps us do just that. We look forward to welcoming you back to Portes du Brévent in the future.

Dear guest, Thank you for sharing your experience at our apartment. We're delighted to hear that you appreciated the space and the lovely view. Your feedback regarding the kitchen supplies and patio furniture is very valuable to us. We aim to create a comfortable and enjoyable environment for our guests, and your comments will help us improve in these areas. We hope to welcome you again in the future where you can enjoy our improvements. Best wishes.

Thank you for your review Lisa, we're sorry you did not have the experience you expected in our property. We do want to address some of the points mentioned in your review: - While our office is not onsite at the building, we are available 7/7 days a week to answer any queries you may have, by phone and in person. Our contact details are available on Vrbo and we did reach out to you prior to your arrival to make sure you had them in case of need. - We did not receive any calls from you on the day of your arrival. - We try as much as possible to let our guests into the properties as soon as they are available. Unfortunately that is not always possible, especially during busy periods. However, on the day you arrived, we did sent you a message around 2:30pm to say the apartment was ready for you to check-in. - We understand this is probably just cultural difference, but it is not uncommon in France for toilets to be separated from the bathroom, which in turn makes the room a little smaller. - We are currently in the process of updating the sofa-bed for a more recent model. - Our properties are all self-catered, which means we only provide consumables for the start of your stay. We want to point out that while we understand you were not happy about the amenities provided and the apartment itself, it is never acceptable to be rude to staff, especially when all they do is try to understand and offer help. We hope you enjoyed Chamonix nonetheless.

Merci beaucoup pour votre commentaire détaillé et votre évaluation parfaite de 5 étoiles. Nous sommes ravis de savoir que vous avez apprécié votre séjour, l'emplacement de l'appartement et la vue magnifique sur le Mont Blanc et l'Aiguille du Midi. Nous sommes également heureux de savoir que la propreté et la luminosité de l'appartement ont répondu à vos attentes. Merci pour votre suggestion concernant l'ajout d'une table sur la terrasse, nous allons certainement prendre en compte votre remarque pour améliorer l'expérience de nos futurs clients en été. Nous sommes désolés d'apprendre que vous n'avez pas pu faire de parapente comme prévu, mais nous sommes heureux de savoir que vous avez pu profiter des randonnées et des termes à St Gervais. Nous espérons avoir le plaisir de vous accueillir à nouveau pour que vous puissiez réaliser votre activité de parapente.

I'm so glad to hear that you had a fantastic stay at our property! We are absolutely thrilled to receive your kind words and your 'Merci's mean the world to us. We hope to have the pleasure of welcoming you back to Chamonix Resort soon.