2/10 Horrible
Alta H.
18 juil. 2021
Les points forts : Arrivée
Les points faibles : Propreté, communication, emplacement et exactitude de l’annonce
Extremely dirty place!
Not your typical vacation rental. Got the impression that the owners just stored their personal belongings in the basement area (laundry baskets full of clothing, smelly hockey gear). Beds were freshly made but don’t expect more. Absolutely disgusting to even think to rent this place out for nearly seven thousand dollars per week!!!! Dishwasher filter was full of seafood shells and smelled awful, all baking sheets were unusable ( we foiled everything out for cooking). Oven drawer (where baking sheets are stored) is soiled with old food scraps, kitchen floors not swept or mopped. No floors were cleaned! This place was not sanitized as per Vacasa policy. Miss matched kitchen crockery, barely any glasses (we bought plastic glasses for our stay). One wine glass. Very poorly stocked! Washed EVERYTHING before use as we didn’t trust the cleanliness. Outdoor patio not swept (we did this) patio cushions covered in dog hair and hair balls all over the place. The outdoor area was what triggered us to book this place… no patio table or chairs!!!! Absolute disappointment!!!! Remember it’s literally boiling of heat inside the house!!! Old dog bones everywhere in the garden… can carry on and on!!!! This place doesn’t justify the price!!!!We put a complaint into Vasaca management at arrival, sent photos, had a call from them that someone will contact us in this regards… unfortunately, no further follow up!
In summary, I would not recommend this place at all unless you don’t mind paying double what houses go for in Christina Lake… (we had friends here at the same time in an immaculate house, street across from the lake and paid far less than us. Oh, and did I mention their place had airconditioning!!!!) for an extremely dirty and low end, poorly stocked kitchen. This place hasn’t had a clean the day of arrival and neither in months is my guess. Absolutely fraud to rent a place like this for an upmarket price!!!!
I wish I didn’t have to write this review but said to Vacasa I would rather solve the issues with them first to avoid a review like this… unfortunately, nothing was done either. It’s a warning to future customers… stay away from this place!
Alta H.
Séjour de 7 nuits en juillet 2021
