Everything was great with our stay. It was clean, a great view, and perfect location to see and do whatever you desire in NorCal. The communication was excellent as was the check in/out procedure. Plenty of room for a family of 5. Thank you for sharing your home with us. Will definitely stay here again when we are back in NorCal.
The house is in excellent condition and close to major highways for easy access. All amenities listed are present and we enjoyed family time at the property making meals and sitting together in the common areas
Hi Hilit,
Thank you for your thoughtful review! Weâre glad you had a comfortable stay and enjoyed your time together at the property. We look forward to hosting you again in the future!
We have stayed at the property several times when we come in town for work. Communication is always easy and responsive. We love the location and feel at home when we stay. We will continue to book this home when available for our work trips!
Thank you for your continued support and feedback. Weâre glad to hear you feel at home and find the location convenient for your work trips. We look forward to hosting you again whenever youâre in town.
Hi Lisa,
Thank you for your positive feedback! We're pleased that the house met your needs and that you enjoyed your stay. We hope to host you again soon.
My family and I were visiting family and relatives in the Bay area. This was a perfect spot...especially if you have 4 or more traveling. Plenty of space and awesome view of the mountains with the golden grass. That us why i call it the Golden View.
Our stay was great! The house is large and spacious. It was clean and as pictured. I do wish there were more forks/spoons/plates/bowls. Maybe some plastic ones? Just a suggestion! Not a complaint. We loved the location as well.
We had a great work stay here for a conference in Concord. Conveniently located, clean, and incredibly comfortable beds!!! Itâs an older home but furnishings & kitchen are updated. Only thing we didnât like was the smell upon arrival - plug ins were too strong, but we just unplugged them, opened windows and the house was fresh in a few hours. Definitely recommend for the price & location!
Hi Laura, thank you for your review. You've been a great guest too and we are honored that we got a chance to host you. We look forward to welcoming you again!
Place was in great shape and well cleaned. It was exactly what we needed for our work trip. We did not spend much time at the place except early morning and when we got home from work around 8pm.The only thing that could improve is the wifi thatâs hooked up to the TV. We tried to stream a couple times and it wasnât really working. We didnât really care though so we didnât bring it up to the host.
This stay was one of 3 rentals during our trip on the West Coast. The property was as described, clean and comfortable, and located in a very nice area.Communications with the host were very good, replies to queries were sent promptly.
Unlike the 2 other rentals where we were able to check into earlier than 4 PM without any constraints, instructions mentioned a fee for every hour of early check-in, forcing us to aim to get there for the prescribed check-in time. Otherwise, our stay was very agreable.
Thank you for sharing your experience. We appreciate your positive feedback regarding the property, cleanliness, and communication. We'll take note of your comments about the check-in instructions and consider any possible improvements. We're pleased to hear that overall, your stay was enjoyable. If your future travels bring you back to the area, we'd be happy to host you again.
Overall I had a good stay! Me and my sister hosted our annual game night. I guess when my company was leaving we were a bit too loud and a neighbor called the police for the noise.. Iâm not sure who said anything about a party but the host canceled our trip because of a neighbor complaint. I would advise not to rent this one if youâre doing a small get together because they will still call on you, we were respectful and wasnât making ton of noise. Other than that I had a great stay
Thank you for your feedback. We're glad you enjoyed your stay overall. We understand your concern about the noise complaint. We appreciate your input and hope to have the opportunity to host you again in the future.
The house was clean and spacious, but I was unable to lock the door when I was out for most of the stay.
The local manager tried, but was unable to fix it, so I had no way to know who had access to the property and my things while I was there.
A shutoff of the running water on my last night topped it off. And really, Folgers?
Thank you for sharing your feedback. We've looked into the concerns you raised and found that there was no issue with the lock; subsequent guests and cleaners were able to use it without any problems. Regarding the coffee, Folgers is the brand we provide, and it's the first mention of any concerns about it. As for the water issue, a simple adjustment of the shut-off valve resolved the situation. We appreciate your input and hope these details clarify the situation. If you choose to stay with us again, we aim to provide a seamless experience.
Friday night when we arrived the front door was wide open upon our arrival. Took a Luke warm shower in the master bath room Saturday am, by 11pm my son said there was no hot water, he is an electrician and found out that the H2O heaters pilot light was out so he re lit it. The light in the master bathroom turned on at least 5 times thru the night which kept waking us up.
Thank you for bringing these concerns to our attention. We have addressed and resolved the issues you mentioned to ensure a more comfortable stay for our guests in the future. We appreciate your feedback, and if there's anything else you'd like to share or discuss, please feel free to reach out. We hope to have the opportunity to host you again under improved circumstances.
If you are a large family of raccoons then you will love this place. You'll be knocked off your feet with the odor of rotting fish as soon as you enter and everything from the floor to the blinds are covered with a thin layer of grime. The upholstery on the couches are filled with evidence of other raccoons who have stayed there. Used cotton swabs are swept under the bed and bath towels have fresh dirt spots on them. Although the property management company is very responsive, the cleaning crew is not since there are no boots on the ground to care about the upkeep of this place. Don't let the photos fool you! It might have been that nice when they first put up their listing, but it's a far sight from that now.
Location was great, next to BART which was perfect for us. Check-in was smooth and easy. Communication with host was good. However, did not rate 5 star as there were issues.House description needs to be updated, no walk-in closet in master bedroom or Spa-inspired main bathroom with rain shower. Master restroom is too small and no counter space with only one sink. Toilet tank would also stop refilling water after flush at times which required us to remove the lid and move the water sensor in tank to refill for a new flush, this was annoying. There was also an odd odor when we arrived, not sure if it's the cleaning products or the previous house guest had a dog, but it smelled like dog. Out door trash bin was already full upon our arrival. Broken master bedroom frame and twin bed headboard was also broken.Suggestions - dressers in all bedrooms, tv's in all bedrooms, new throw pillows in bedrooms and living room or deep cleaned. Update couch or replace. Furniture just need to be deep cleaned. Host was willing to send maintenance to fix toilet and bed frame but we didn't feel comfortable having people at the home while we weren't there.
The rooms were very tidy when we got to the house. I loved the interior of the house. Great views of the freeway. The house was next to the park. I loved how the code to enter the house was the last four digits of my phone number so we can easily get in the house. I loved the lock mechanism on the door because it locked automatically. I stayed in the bedroom with the bathroom and the toilet would not flush sometimes because there was no running water in the toilet.
The house was perfect for our family as we celebrated our son graduating from Cal -- plenty of rooms! The beds are very comfortable. Laundry was convenient. The house was clean and well kept. The living room furniture is light so it shows it's wear and looks dirty, but that happens with light furniture.
We had a great rental experience. The house was just as pictured and the property owner was very responsive to all questions. The house was very clean and well stocked. We appreciated that the house had soap, paper towels, laundry detergent, etc but was not filled with tons of useless things that you often find at rental properties (we liked that it was not cluttered). The little park next door was nice for the kids to run around and the yard was fenced making it perfect for families. Having a washer and dryer was extremely helpful. We would definitely stay here again if we are in the area and would highly recommend.
Thank you for the thoughtful words Carolyn. We are happy to hear that you enjoyed your stay in our house and we look forward to hosting you again in the future.
Just a side note. Would have been nice to have kitchen towels to wipe dishes and maybe a couple extra paper towels.
Just a helpful suggestions for future vacationers.
Thank you for the feedback. We will surely take an action on that. We hope you enjoyed your stay in our home and we look forward to hosting you again in the future.
Thank you for the thoughtful words. We are happy to hear that you enjoyed your stay in our house and we look forward to hosting you again in the future.
We were looking for a place that would fit us all comfortably for a wine Country visit without the wine country prices we were seeing, having 4 bedrooms with twin beds in one room was ideal for 4 adults and 2 children. The location is very convenient, Concord had everything we needed and the drive into wine Country worked out for our day trips. We'd definitely stay again