The location was great! Just a short drive off the parkway. It was so easy to get to the National Park and all activities in Pigeon Forge. We will definitely return!
This home has great Mountain Viewâs and was perfect for our family trip. The pool table and pac man machine was a hit for the kids. Bathroom floors do get a little slippery after showers so be careful. We had a great time
The house was clean and had plenty of pots, pans, plates and glasses. When we first arrived we couldnât get the hot tub to heat up. We reached out to Guest Services and they had it fixed the next day. Fantastic service.
Cabin layout was great for 2 couples! Perfect size. The Sherwood Forest Resort is basically like an apartment complex of cabins. There are rows and rows of cabins. If you don't mind neighbors - the location is good. But you will hear the neighbors and WILL smell their marijuana. We could not enjoy the balcony because of the smell.
The kitchen ceiling leaked from the upstairs shower and completely obliterated the kitchen downstairs. It was mayhem. Very aggressive flooding. It completely destroyed my steak and egg breakfast. I hope to be refunded soon.
Overall a pleasant experience. Checkin was supposed to be at 4:00 pm but the unit was being cleaned and we werenât able to gain access until 5:00 pm. The living area needs another comfortable chair to accommodate 4 adults comfortably. The downstairs bedroom could use a ceiling fan and the dining room table top could be refinished. The hot tub temperature needs to be raise a couple of degrees. The location was ideal for access to Gatlinburg and Pigeon Forge.
From first impression to the details, Treehouse exceeded my family's expectations for our Christmas getaway! Had some problems with the living room fireplace, but it was quickly responded to by the Wingate help and we had it going before we had all the luggage in. Only complaint was a very lumpy and stained sofa pullout mattress. My girls could not sleep on it; it was so uncomfortable and the stain bothered them. They were able to sleep on the couch and chair pushed together and slept fine. Otherwise we loved the place- the game room- hot tub- location of the resort to Ober and the Island- would definitely recommend!!
Fraudulent owner never sent address or check in info
Despite calling VRBO and spending about three hours on the phone with them, I never received an accurate location for the cabin I rented. The address on VRBO lead to a cabin that was already occupied and the cabin which I was give phone directions but no physical address to did not exist.
Despite never even viewing the property I was charged for a one night "stay."
This owner could very well screw you over like they did me, don't let them ruin your vacation with their fraudulent practices, book with LITERALLY ANYONE ELSE.
Overall, our stay was really great. However, there a few issues with our cabin that I reported. I was told that someone would reach out to me. No one reached out to me. The morning of our departure, I made contact that no one reached out to me and was told that you all had someone come in the cabin to fix the issues. Someone came in without my knowledge nor my consent as we had our personal items out. That I didn't like nor appreciated.
We enjoyed our stay. We would definitely stay again however, the porch needs a light by the steps so you can see when your coming in at night, there needs to be more pillows and blankets to accommodate all guest, and the cleaning could have been done better. There were tons of cobwebs in the cabin. But as stated before we would stay again.
We had a great time at this beautiful cabin. Beautiful views, quiet and private. Only a couple minutes from the attractions on the Parkway. Would highly recommend.
We loved our cabin. Easy and not too far out from the places we wanted to go to. We also saw a momma bear and 2 baby bears. First time my in-laws have been to Tennessee in about 35-40 years. It was also their first time staying in a cabin. So glad we picked this one and we will be back hopefully soon.
We used 3 filters to select this property: 2 bedrooms, gas grill, hot tub. We had 2 bedrooms, but the hot tub didn't work, gas gill didn't work. I called an hour after checking in and was told that the tub would be repaired that day and to expect a call with in the hour for the ETA of the repair tech. We waited without any response. I called back after 4 hours to be told it would be the next day. I reminded them I was charged $60 for the hot tub and so far one of those days was now gone. I called back the following morning to be informed that the tech would be there about 3:00.
They did deliver knives which we asked for that were absent from the kitchen. I ask for wine glasses since there were only 2 in the kitchen for a cabin the had 4 adults. We got 8 water glasses instead.
The view was great, really great. But with only two out door chairs available we had to take turns sitting.
Overall, we were fairly comfortable but this rental is tired, the dinner table, deck floor, outdoor chairs, kitchen cabinets are very tired and need attention. Not up to the experience we have had with Vacsa Properties in the past.
It was everything promised on the advertising.
Super close to lots of activities but yet still secluded enough to be a great getaway.
The cabins in the resort are close together but this one being up and in the back of the resort made it feel secluded still.
Our only complaint was it's hard to shoot some shots on the pool table because the cue taps the rail, window or wall and there was only one stick with a tip on it. We still had a great time as we had our own games too. I would recommend this cabin to others.
Overall was good. Some items needed repair and the cleaning folks need to step up their game a little blinds were dusty and some paper under the bed. Great location would rent again