Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We have stayed at the Islander many times since 2015 and this was one of the most needed getaways. I lost my husband 4 months ago and so this was a needed getaway to get ahold of my grief and sadness. Of course it is all still there but this condo was perfect and as soon as I walked in the colors and decor set me at ease. Everything was perfect and beautiful. Could not have asked for a more beautiful place to stay and sit on the beach and find peace and pray. Thank you for giving me this experience.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a wonderful time at the Islander. We have been coming over 30 years and will continue for many more.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We have been coming to the Islander a couple times a year for 4 years. Love the family atmosphere. Will keep coming back. Unit 614 had a good view and it was very clean.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
614 was very clean, spacious, had plenty of towels for our number staying. There was extra sheet/ blanket/pillows for sofa bed. (That was nice as usually have to ask for that even when mentioned it is available. Also typically do not have enough towels or washcloths for number of your party-I was glad to have them)There is a regular coffee pot which is fine, we just didnât think to bring coffee filters. Our kids loved being able to borrow sporting equipment to play.
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We have always enjoyed our winter stays (since 2010) at The Islander. We come for the warmth (esp. no snow) of the location, the friendly, caring & fun community of other snowbirds, the wonderful staff, the lovely heated pool (& hot tubs), and the accommodations (spacious, gulf-view units.) The lack of 5 stars is mainly due to phones being discontinued in the in the units; this is a safety hazard, especially for snowbirds (mainly seniors) as well as a major inconvenience when trying to organize group activities.
Rating Details:
The property manager was more than helpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Over 14 years we enjoyed pool & people. Always some cleaning we do on arrival, but this time Unit was even worse. Floor sticky inside front entry; loveseat quite dirty; food crumbs in master bedroom under mattress cover, in closet, under seating cushions; mattress cover had large unwashed stain. Broken drawer hanging out; rugs needed vacuuming; dishwasher part stuck under lower rotator arm - left dishes not all clean; stove burner rings ill-fitting making burners unstable/unsafe. It is annoying to leave things much cleaner than when we arrive, but still be charged a 150 cleaning fee. On-site staff & maintenance do respond well & quickly to the concerns within their control.
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I have stayed at The Islander multiple times over the last 10 years. I have been always pleased with the facilities, staff, and service. But this stay was a total disappointment. I called on Thursday to see if we could get an additional day added to our stay because online showed it was open. Staff acted like this was highly irregular and there was no possible way to add an additional night. The room was semi clean when we arrived. The refrigerator door was broken and we asked for repair when we arrived. And again on 2nd day. It was never repaired. We kept a case of drinks against the door so it would close. Coffee maker was not working, called front desk to complain about it and was told to bring them to the office. Took 2 coffee makers down, was told they would try to replace it. It was replaced later that day. But just overall non concerned, no apology or anything. One elevator was broken the entire stay. Staff at desk were rude. Just overall very disappointing
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Long time renter on East side loving the beach view but rented the West side for the first time. The West View was beautiful as well. The unit was lovely and had all the cooking items we needed. The stove burners were very uneven due to the spiral metal old fashion type they were but it still worked for cooking. The living room is comfortable and decorated nicely, the TVâs are huge and a nice addition. The only disappointment was the master bed. It was the hardest most uncomfortable bed Iâve ever slept on. I dreaded going to bed every night and didnât sleep very well. Please replace the mattress!
The condo and property were nice in a convenient location. The condo had everything we could have needed. The only 2 things missing in the condo we wish we would have had were an icemaker which I may have failed to notice on the property description and there was no blanket for the pull-out sofa only sheets. The property has a great grilling area and 2 pools that are kept very clean. We brought our boat and were able to keep it in the lot on the condo lot during our stay; we really enjoyed our stay and would definitely stay at this condo again!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Unit was clean with all the usual amenities. The furniture was too soft for me but my daughter loved it. Found one twin bed hard enough for me to sleep on comfortably. Gave the king size bed to my 6â4â grandson. Need to remember to buy ice when grocery shopping, ice makers are turned off. Health issue I believe. Islander never disappoints. Parents need to remember their kids arenât the only ones at the pool. Yelling constantly is really not necessary.
Rating Details:
The property manager was adequately helpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The condo was far more dated than the pictures led us to believe. I slept on the loveseat our entire stay because the king size bed was so uncomfortable and the large couch was made of denim (distressed denim at that). We had to come in a couple days late which I communicated to the staff at the islander. We were 2 hours away when we found out they had rented our condo out, making double the money considering we didnât receive any portion of ours back. When I called to discuss why we had to wait to check in when the condo had been paid for by us for two days now, I was told âcall back, Iâm busy with people in the lobbyâ. The only saving grace was Maggie at the front desk who did her best to correct the issue and apologized that her coworker was so rude. The amenities and activities for the kids was nice but will definitely not be staying again. There was also mold in the shower so I bought bleach and cleaned it myself.
Great proximity to beach and pool. Not the cleanest.
Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Overall the location is what made this worthwhile. Upon arrival the gate code we were given did not work. We called the front desk and they were annoyed to have to come out and help.... in fact, they never actually came out. we figured it out with the help of someone else. The condo wasn't the cleanest (sand in beds and floors etc) and the halls and stairwells were very dirty. The elevator was down 3 of our 5 nights which was annoying since it was on the 6th floor. Th staff was not very helpful when the water was shut off to the entire building due to a watermain break.
We enjoyed our stay at the Islander. Our condo was very clean and the kitchen was well stocked. The location was great--close to the restaurants we enjoy!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
What a wonderful condo! My husband and I will certainly look at staying here again. Everything was super clean and very well maintained. Any questions that we had were promptly answered and taken care of.
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It is a nice vacation it is nice place
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Everything was perfect! I couldnât have asked for better.
This was one of the best trips weâve taken. Condo was excellent! It has excellent amenities and a wonderful staff. Itâs clean, safe, and has close proximity to everything you need - especially the beach. - 5 min. easy walk. The beach service with the chairs and umbrella was a huge plus. Get out there early around 6:30 am to save a spot on the front. Itâs the prettiest water and cleanest sand youâll find on the Gulf Coast. We will definitely be coming back.