Avis vérifié
6/10 Satisfaisant
Camille R.
6 nov. 2018
3-star experience
- Upon arrival, we needed to make a cash deposit. It was a LOT of cash to be carrying around, especially since the ATM will only let you withdraw a certain amount at a time. Why not make the deposit online, like every other location does?
- The house is very well situated, and the outdoors are great. Beautiful view, beautiful terrace, beautiful village nearby.
- The house itself hasn't been renovated in a long while, not so well maintained (old carpet in the room - not good for people with allergies, the shower broke and was unusable for part of our stay) and it lacked a lot of things: no toilet paper (not even one roll), no paper towels, no bottle opener, no hand towels, nothing to clean the dishes with, only 3 cloth to clean the entire house for 8 days... no soap for the laundry, the exact number of pillow cases and 1 sheet per bed (only the fitted sheet) and no extra blankets or nothing of the like. It just felt like the bare minimum, a pretty expensive 3-star stay.
- The people who take care of the house are lovely and nice. They were the highlight of the stay.
- The "cabin" room is more like a wardrobe. It's very dark, has no air at all and can not be considered a room.
- One wheel of one of the plastic long chairs broke during our stay. Even if the chair was quite old and things like that happen, we were told we needed to pay to replace a plastic wheel of a plastic chair. The requested amount felt abusive to me. The owner wanted to negotiate it right away, which made me late for my airport departure.
- The cleaning fees that are now mandatory were not back when I booked. The owners asked me to clean the house prior to our departure, and I did: empty the trash cans, clean the kitchen/fridge, clean the sanitaries, do the laundry (with a broken shower and non-functioning vacuum cleaner, it was pretty challenging to do anything more). However, it seems they wanted it "rentable" again for the next occupants. I think we now all understand that you have to clean the house in between rentals and can't rely on people on holiday to be professional housekeepers (I believe this shouldn't happen again as they now automatically charge cleaning fees- too bad I had to spend my last day of vacation arguing over the phone about it.)
- Basically, if you're at all nervous about booking a house in a foreign country and negotiating with owners, I don't recommend this property. My stay involved a lot of debate, stress and worrying unfortunately.
Camille R.
Séjour de 8 nuits en août 2018
