10/10 Excellent
DENISE
11 juil. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement et communication
We loved everything from the efficiency of the representatives, staff and the kindness, professionalism and friendliness of each and everyone of them. The villa was absolutely gorgeous and we felt like we were home away from home. The villa was spotless and so relaxing. We had reservations at another facility and was shock at the false advertisement and felt totally unsafe for our own safety and our health. It was a total pig sty. We called another agent (Rebin) who found North Beach Resort and Villas and with her help and concern she lead us to your establishment’s office to enjoy our weekend. To Agent Rebin, Superior Lashyra, Desk Associate Jennifer, Shuttle’s Best chauffeur who we didn’t get his name. He work the evening/night shift. Thank you all for making what was a horrible start of our weekend getaway turn into the best little getaway absolutely wonderful. We’ve been planning for several years to start taking weekend getaways and you all made it everything we needed and wanted. We’re forever grateful for your friendliness, kindness and the service you provided with such great care. We give Stars in every area of this establishment and it’s representatives. Oh, we couldn’t get the glass door to lock and we called to have it checked. Maintenance was Johnny on the spot, we didn’t have to wait for them and we were already enjoying our pool time. If there was a ten star rating you would definitely receive it from us. Thank you for allowing us to enjoy our stay.
DENISE
Séjour de 1 nuit en juillet 2022