We thoroughly enjoyed our trip and what an amazing location and experience. I was surprised to see that there was no comforter. Only two sheets with a microfiber blanket wedged in between. The dishes we tried to use were dirty in the cabinets. Other than that a great experience and perfect location.
When we entered the first thing we noticed was a big ladder and paint cans in the hallway. That set a wary tone of the place. The view from the balcony was nice but the patio furniture left a lot to be desired. Other wise it was a nice stay. The ocean was gorgeous, weather was nice and we were within walking distance of a decent coffee shop and a great restaurant
The overall cleanliness was pretty bad. We found a dope roach on the balcony, hair in the bathroom, food crumbles in the cabinets and sand all around the washer.
Very poor job cleaning! The check and out process was dated. We had to pick up keys off site and return them. A keyless entry would have been much nicer
The location was great and the bed was comfy!
Wonât use this rental company again.
Overall really good! There were a few items:
1) curtain needed in master. The lights are really bright on the building and shine through the window.
2.) toilets both ran. Had to jiggle them to get them to shut off
3.) shower in master. Faucet is weird trying to turn off and on.
4.) no ladder on the bunk. Makes trying to climb into the top bunk almost impossible for younger kids. Had to put them on the couch.
5.) Food left over in the freezer from the previous guest.
All minor issues. Easy fixes. Overall it was really good. The decor was nice. View was good. Wasnât even bad being on the 13th floor.
Fantastic location not overly crowded super short walk to the beach. Check in and out was super easy. Very spacious for our family of three. The bathrooms were great size and very clean the balcony was also a great size. It's been the best place we've stayed in the 3 yrs of coming here as a family. I did give cleanliness 1 star because the sheets were stained/ or dirty. The comforter in the main bedroom hadn't been washed and had a huge white place on it. Fortunately there was an extra blanket in the closet that we used instead. We checked in on Saturday evening so we couldn't call and tell them about the dirty sheets and comforter until Monday. The lady who normally cleans said she had been sick and had someone else doing it so I'm sure it was overlooked. She brought sheets but no replacement comforter. Also the eyes of the stove in the kitchen still had pasta and various food on them which I showed the cleaning person when she brought us more sheets. My kiddo absolutely loved the bunk bed set up. Would stay here again because like I said the normal cleaning lady had been sick and that's completely out of her control so I'm sure it's not the norm.
Condo was very nice! Awesome view!! We like to sleep with the fan on but the one in the master kept clicking, so we bought a standup fan. We left it so, hopefully it's there for future vacationers!!
We absolutely love Royal Palms. This is our go to place to stay. This condo was absolutely perfect. Very clean! Comfortable bed with extra sheets. Kitchen had all appliances we could have needed. Balcony was furnished and very nice. We will definitely come back to this unit every year.
Royal Palms is our favorite place to stay on our annual anniversary tripâŠrooms are always pretty, view is perfect and we love being next to the state park beach area!
Really enjoyed the distance from the condo to the beach. The crowd of the beach was also low, definitely 10/10. The beach service provided was spectacular. Could not have loved them more.
The room was not as clean as I would have liked. I mentioned some issues to the rental company but there were more than initially addressed, and once checked in, itâs understandably out of their hands. I feel like it looks clean but wasnât and maybe thatâs enough for others. The rental company is communicative and they fixed an internet service issue relatively quickly but the cleaning service needs to do a better job: floors, tables, coffee pot, stove eyes, and bathrooms need to be throughly cleaned between each guest.
Patio furniture could be updated as well as the main door knob and locking system. Some rugs would also help improve the feel of the space.
The condo is in a fantastic location.
We are not picky and stay in 2-3 rental homes per year. We arrived to shower that had not been cleaned, with a live cockroach in it. Master toilet was broken. No extra blankets for sofa bed. Dishwasher didnât clean dishes and had horrible smell. Washer and dryer make loud squeaking noise whenever used. The overall initial appearance was fine. We checked in on Sunday. I called immediately once I found the bug and broken toilet. I also sent an email with a picture of the roach. Called me back mid morning the next day- with little to no concern. Sent building manager out to fix the toilet. We went with other families staying in the same building. Their condos were much much nicer and well maintained. Best part about it was the view!! Nice to have an indoor pool with the unpredictable weather. Walking distance to shops and restaurants. Had a great time in Gulf Shores, but wouldnât stay in this specific condo or with this rental company again.
My husband and I took our 4 boys. We come every year but this was our first time with just us as a family. We thought the condo was perfect for our family! Location was close to our favorite restaurants and great shopping! We had a great time.
Everything was great! The only thing I would say to add/change is the bunk beds need a ladder or something to get on the top bunk and the outlet on the under the countertop in kitchen won't hold your charger very well. Other than that everything was great and I would stay again