Please read! Although the house is in a great location and can hold a lot of people, it is not worth the high price or dealing with the Owner. There is another 1-star review similar to this one that I wish I had read before the booking. The owner had us pay the first nonrefundable payment through VRBO but then required the remaining payments, damage deposit, rental agreement, and all communication to be done outside of VRBO which VRBO does not recommend and can not protect your trip this way. The VRBO website even states that âcriminals prefer these payment methodsâ of mailing checks. DO NOT MAIL HIM ANY CHECKS.
The AC broke on one side of the property, which the owner was not able to fix, so we moved a TV to a covered outdoor area in order to be able to watch it (the house was too hot and all other air conditioned areas with a TV had young children napping). We have a similar TV we leave in a covered outdoor area permanently at our own home, so it was not done to be malicious or careless. Everything was in working condition when we left the property.
After we left the property, the owner sends me, a pregnant mom of young kids, an aggressive text message with screenshots from a security camera of us moving the TV. He obviously watched all of the footage of a camera he had that he had not disclosed on the property listing (another VRBO violation). We have young kids and babies that are now on film that this Owner watches. Again, see a similar 1-star review of the property where this happened. This is not a one-time thing.
After calling us âentitledâ, posting about us on his personal Facebook page, and being very aggressive, he has yet to return any damage deposit or provide any receipts for damages. We have rented numerous times through VRBO and have never had an issue, but this experience was terrible.
We would be happy to pay for any damages that we caused, but the Owner took advantage of us and will not respond to any messages via email or VRBO messaging. He violated his own contract that he sent us to sign (sent us outside of VRBO of course) and has now violated North Carolina General Statutes. VRBO even tried contacting him on our behalf and was unable to. VRBO did not support any damages and told us the Owner has been unable to support his claims thus far. Sadly, we now have to take this to the NC Court System to resolve.