Appartement élégant et luxueux de 2 chambres et 2 salles de bains, situé au premier étage, en plein cœur de la ville, à l'intérieur des remparts de Lucques

Dear Ross, Thank you for your fantastic review! On behalf of the entire team at LAAV, we are thrilled that you enjoyed our apartment The Gimber Tales, its prime location, and Michaela’s welcome. We will be sure to pass along your kind words to her. It was a pleasure hosting you, and we look forward to welcoming you back to Lucca in the future. Arrivederci a presto! Ilaria

Dear Nancy, thank you for sharing such a detailed and glowing review of your stay at The Gimber Tales. We are delighted to hear that our team provided a smooth welcome and that the apartment’s comfort and amenities exceeded your expectations. Regarding your note on the floors, we'd like to share a quick cultural tip: in Italy, the street level is referred to as the "ground floor," making the floor directly above it the "first floor." It is a small difference that often catches our international guests by surprise! We also truly appreciate your constructive feedback regarding the waste disposal system. Sorting recycling in a new country can indeed be tricky. It was a pleasure hosting you, and we look forward to welcoming you back to Lucca in the future. Arrivederci e grazie. Ilaria

Dear Susan, thank you so much for your fantastic review about the apartment Gimber Tales, in Lucca city centre. We truly appreciate your kind words and cannot wait to welcome you back to one of our properties in a near future. Arrivederci a presto!

Dear Susan, Thank you for your kind words. We are very happy that you enjoyed you stay in our property. Our goal is to provide the best experience to our guests and your words of appreciation are so much appreciated! Thanks for choosing Lucca Apartments and Villas! kind regards, The Lucca Apartments and Villas team

Dear Patrick, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed the apartment The Gimber Tales. Your kind words truly mean a lot to us. We appreciate your feedback and will certainly keep it in mind for future improvements. It was a pleasure hosting you, and we sincerely hope to welcome you back very soon for another memorable stay! Arrivederci a presto!

Thank you for your kind words! We're delighted you enjoyed the apartment's location near Lucca walls, supermarkets, and restaurants. We appreciate your feedback and hope to welcome you back soon! Thank you so for taking the time to share your positive experience with us! We're thrilled to hear that you felt like a local and enjoyed the convenience of our amenities, including the washer/dryer. It's great to know that our team's helpfulness and responsiveness made your stay memorable. We apologize for any inconvenience you faced with the instructions for the washer/dryer and are working to quickly resolve this issue for a better guest experience by improving user-friendly instructions. We look forward to welcoming you back for another wonderful experience!

Dear Joanne, Thank you for your kind words and for taking the time to leave a review! We’re thrilled to hear that the apartment met your expectations and that its location allowed you to explore the charm of Lucca and it's restaurants with ease. t’s wonderful to know Cristina’s warm welcome and our team’s communication enhanced your stay. We take pride in ensuring every detail is perfect, so it’s great to see our efforts reflected in your experience. Your recommendation means a lot to us, and we hope to welcome you back for another memorable stay in the heart of Lucca! A Presto!

Dear Deborah, Thank you so much for your lovely review of The Gimber Tales in Lucca. We’re delighted to hear that you enjoyed the apartment’s location and comfort, as well as the beautiful walk around the city walls and your day trips to Pisa, Florence, and Viareggio. We truly appreciate your thoughtful feedback and suggestions regarding the information pack and local services — this helps us improve the experience for future guests. It’s wonderful to know you had such an enjoyable week (and perfect weather certainly helps!). We hope to have the pleasure of welcoming you back to Lucca in the future. Arrivederci a Presto.

Thank you so much for sharing your wonderful experience at Gimber Tales! We're thrilled to hear that you had such a fantastic month-long stay. Providing exceptional service from booking to departure is our top priority, and we're delighted to know that you found our professionalism outstanding. It's fantastic to hear that the apartment met all your needs and more. From its spaciousness to its amenities, we're glad you found everything you needed for a comfortable stay. And we couldn't agree more about the location – being away from the tourist crowds yet still conveniently close to restaurants, bars, and the wall entrance makes for a perfect balance. We're delighted that you appreciated the little details, like the quality of the linen and the comfort of the beds, as well as the convenience of having a washing machine for longer stays. And it's high praise indeed to hear that our showers rank among the best you've experienced in Italy! We truly appreciate your loyalty as returning guests, and we're already looking forward to hosting you for your third stay. Thank you again for choosing Lucca Apartments and Villas. We can't wait to welcome you back for another unforgettable experience!

Dear Paul, Thank you for sharing your experience at Gimber Tales apartment! We’re pleased to hear that you found the apartment well-equipped and a great base for exploring Lucca. It sounds like you had a unique arrival, experiencing the lively atmosphere of the Luminaria of Santa Croce! We're glad that once the festivities concluded, you could enjoy the tranquility of the city. The convenience of the apartment’s location, especially with just a single flight of stairs, makes it perfect for those seeking comfort and ease. We hope you had the opportunity to make the most of the kitchen as well, creating some memorable meals during your stay. We appreciate your suggestions regarding additional kitchen utensils, and we will make sure to add those items to enhance the experience for our future guests.It will be a pleasure to welcome you back for another amazing stay! A Presto!

I would like to thank you for your extensive and constructive review and for taking the time to chronicle your recent stay at ________. I am happy to learn that your experience was positive for some aspects and that you appreciated ______________, but on the other hand, I am sorry to learn that you did not find _________________ up to your expectations. I am very disappointed to read that you were not satisfied with the competence of our staff. Please accept our apologies if someone has not understood your request.