This was our last stay of our Italian vacation. We were very excited, as the pictures looked great, and our previous stays were awesome. Unfortunately, there were some dramatic differences from our other stays. We were greeted by the property manager, and she showed us how to use the key, but no other information was shared. It is advertised as having the ability to use the sectional couches as a twin or bigger bed. The sections separated when you sat on them, so we were not sure how sleeping on them would have been possible. There was two bean bag chairs as well as the sectional couch, but as adults, bean bag chairs are very difficult to use. There was a used roll of toilet paper in each bathroom. One of the toilet papers was brown, and it was not usable. We had to go shopping for toilet paper and paper towels. The 2 other apts/houses we had stayed at came equipped in both the kitchen and the bathrooms. The ironing board was soaking wet from a leak in the ceiling, and it was unusable. The second bathroom was very small, and it consistently overflowed when you used it, every time. In addition, there was a note about when hot water was available in the building and how to use it. This was not communicated to us, except via bathroom note. Both bathrooms had old towels with holes in them. The bath matt in the master was very dirty on one side, and we did not use it. There were no additional linens available, one smaller bath towel and one small hand towel was all that was provided. That required us to use our one towel to clean up the water. We did use the washing machine, and we closed the door as it was very loud. During the cycle, the false door moved out of place, and we were unable to get the door open. It took us about an hour to jiggle this and that to get the door open. In the smaller bedroom, there was something spilled on the side of the wall, and it was not ever cleaned. The dishwasher was full of dishes that we had to unload. The glasses in the cupboard were so dusty, we had to wash them to use them. We were disappointed to say the least, and we decided to leave Rome early.
