Fort Lauderdale, Floride (FLL-Aéroport international de Fort Lauderdale - Hollywood)
Airport, Fort Lauderdale, Floride (FLL-Aéroport international de Fort Lauderdale - Hollywood)
23 min en voiture
Chambres et lits
2 chambres (6 personnes)
Chambre 1
1 très grand lit
Chambre 2
2 grands lits
1 salle de bain, 1 WC avec lavabo
Salle de bain 1
Baignoire ou douche · Toilettes
Salle de bain 2
Toilettes
Espaces
Cuisine
Bureau
Balcon
Coin salle à manger séparé
Lock
Protégez vos paiements : réservez toujours sur Abritel.
N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.
New Rate-2/2 for 6-Shared Beach,Pool,Gym,Game Room
This condo is located directly on the sand in beautiful Hollywood Beach. The association is very helpful with vacation rental clients and there is a check-in process so you can get door fobs for common areas and park a car for a valet fee. LIVING AREA: - Formal dining room seats up to 6 -Couch with a large TV. - Premium air mattress available for 2 additional guests upon request for a $25 delivery charge
KITCHEN: Fully stocked chef’s kitchen has all top of the line appliances and features. Coffee machine, tea kettle, toaster, blender, Ice maker, cookware, glassware, dishwasher, refrigerator with filtered water dispenser, freezer, and microwave.
BEDROOMS: (2) - Both bedrooms have Smart TVs. - Pac and Play and high chair are provided
BATHROOMS: (1.5) -All bathrooms are provided with a starter set of toiletries (TP, soap) and plush towels. A hairdryer is also available.
INTERNET: Highspeed and wireless throughout.
CLEANING: - All of our properties are professionally cleaned and sanitized up to CDC guidelines and inspected before each stay to ensure your safety. - Starter dishwasher pods are provided - Washer and dryer with a starter set of laundry pods provided.
LOGISTICS: - Check-in: 4:00 PM. - Check-out: 11:00 AM. - An early check-in or late check-out time may be available, please inquire about availability and pricing.
TV's: 3 SmartTVs with access to log into your favorite streaming channels.
COMMON AREAS: Two heated pools, two fitness centers, 24 hour valet. Lush tropical grounds have 4 tiki huts, outdoor lounge areas and direct beach access. Please note there is no lifeguard on duty and we ask that all guests enjoy the pool responsibly. The property owner is not liable for any pool-related accidents, drowning, or bodily harm/personal injuries. No diving is permitted. No glass is permitted in or near the pool, the kitchen is supplied with plastic cups.
GARBAGE: Garbage Shute by the laundry room
PARTIES & EVENTS: We do not allow parties, receptions or events. The unit is located in a residential condo and local ordinances dictate no excessively loud music or noise after 10PM. This is our most important rule that can result in the termination of your reservation along with additional fees. If you ever have any specific requests feel free to ask us.
PARKING: Valet for a fee depending on length of stay.
PETS: No pets are permitted in the unit.
PERSONAL BELONGINGS: ValGal isn’t responsible for any package delivery or personal belongings left at the property after check out.
ADDITIONAL FEES: -Parking 1-7 Days $100 8-14 Days $125 15-21 Days $150 22-31 Days $175 -Valet parking for additional cars daily is $20 and overnight is $40. -Temporary Parking Pass is a $20 deposit with a registration form. -Every 2 adults are required to purchase a fob for $30 to gain access to all common areas. -Laundry room on each floor, laundry cards are $7 and $1.85 per load. Please note, by booking this property, you are agreeing to our rental terms and conditions.
We are looking forward to hosting your unforgettable stay!
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un verrou de sûreté
À propos du quartier
Hollywood
cet appartement en copropriété vous donne rendez-vous à Hollywood sur la plage, dans le quartier Hollywood Beach. Les célèbres Centre commercial Aventura Mall et Las Olas Boulevard valent le détour si une mission shopping est à l'ordre du jour. Vous préférez vous poser et apprécier la beauté naturelle des lieux ? Partez à la découverte des tout aussi sympathiques Hollywood Beach et Plage de Sunny Isles Beach. Envie de vibrer le temps d'une soirée ? Consultez l'affiche des illustres Gulfstream Park Racing and Casino (Hippodrome et casino) et Stade de Hard Rock. Les points d'eau de la région raviront les amoureux de sport nautique, qui pourront s'éclater grâce à différentes activités telles que le jet-ski, la plongée sous-marine et le snorkeling. Vous préférez vous dépenser au grand air ? Optez plutôt pour les balades en vélo.
Hollywood, FL
À proximité
Hollywood Beach - 3 min à pied - 0.3 km
Hallandale Beach - 6 min à pied - 0.5 km
North Boardwalk - 5 min en voiture - 2.4 km
Terrain de golf du Diplomat Country Club - 5 min en voiture - 2.0 km
Joseph Scavo Park - 6 min en voiture - 2.4 km
Comment se déplacer
Gare Brightline Aventura - 15 min en voiture
Aéroport international de Fort Lauderdale - Hollywood (FLL) - 24 min en voiture
Restaurants
Patagonia Nahuen - 4 min à pied
Diplomat Prime - 4 min à pied
Padrino’s Cuban Restaurant - 12 min à pied
Mia Oceanfront - 15 min à pied
Terrazas - 5 min à pied
Foire aux questions
L'hébergement New Rate-2/2 for 6-Shared Beach,Pool,Gym,Game Room dispose-t-il d'une piscine ?
Oui, cet hébergement dispose d'une piscine. Parmi les différents bassins de l'hébergement, on trouve une piscine chauffée.
Combien coûte un séjour dans l’hébergement New Rate-2/2 for 6-Shared Beach,Pool,Gym,Game Room ?
À partir du 1 juin 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement New Rate-2/2 for 6-Shared Beach,Pool,Gym,Game Room le 6 juin 2026 commencent à 256 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.
Les animaux domestiques sont-ils admis dans l'hébergement ?
Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.
À combien s’élèvent les frais de parking ?
Un parking est disponible sur place.
Quelle est l'heure d'arrivée à l'hébergement New Rate-2/2 for 6-Shared Beach,Pool,Gym,Game Room ?
Les arrivées sont prévues à partir de 16 h 00.
Quelle est l'heure de départ de l'hébergement New Rate-2/2 for 6-Shared Beach,Pool,Gym,Game Room ?
Le départ a lieu à 11 h 00.
Où se situe l'hébergement ?
Sur la plage et les pieds dans le sable, dans la zone de Hollywood Beach, cet appartement condo se trouve à 2 km de sites comme : Hallandale Beach et Hollywood Beach. Plage de Sunny Isles Beach et North Boardwalk se trouvent également à moins de 5 km de distance.
Avis
7,8
Bien
Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
Note des voyageurs de 10 (Excellent), d’après 9 avis sur 21.
10 – Excellent
9
Note des voyageurs de 8 (Bien), d’après 4 avis sur 21.
8 – Bien
4
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 21.
6 – Satisfaisant
5
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 21.
4 – Médiocre
1
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 21.
2 – Horrible
2
9,0/10
Propreté
6,6/10
Arrivée
8,6/10
Communication
9,6/10
Emplacement
8,6/10
Exactitude de l’annonce
Avis
Avis vérifié
10/10 Excellent
Connor A.
23 mars 2026
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Everything was great I really enjoyed my stay
Connor A.
Séjour de 4 nuits en mars 2026
Avis vérifié
10/10 Excellent
Karen P.
14 janv. 2026
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Very clean and nicely decorated. Great view!
Karen P.
Séjour de 6 nuits en janvier 2026
Avis provenant d’un site partenaire
6/10 Satisfaisant
Bernardo K.
28 avr. 2026
Some Appliances didn’t work
Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Some parts of the apartment was not clean. I emailed about the microwave not working and that issue was never addressed even though I was told a maintenance person would show up. Checking in and out to get the parking pass and the fob took 45 minutes.
Bernardo K.
Avis vérifié
10/10 Excellent
Colleen P.
19 nov. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great location, listing met description!
Colleen P.
Séjour de 4 nuits en novembre 2025
Réponse de VrboOwner le 20 nov. 2025
Hello Colleen,
Thank you so much for taking the time to share your feedback. We are absolutely thrilled to hear that your stay with us was a success and that you had a wonderful overall experience. We are delighted that you enjoyed our location. We also take great pride in the dedication of our team, It truly was a pleasure hosting you. We hope to welcome you back to the coast very soon for another relaxing getaway.
Warmly, Ethan of the ValGal Vacation Rental Customer Care Team
Avis vérifié
10/10 Excellent
Susie B.
13 févr. 2026
Les points forts : Propreté, communication, emplacement et exactitude de l’annonce
We enjoyed our stay, the view and the place was great! We have stayed at the Tides for a couple of years. The host was great and attentive. The Tides is great and convenient. Getting your fob and parking pass can be annoying. The elevators can get busy with people coming and going. Besides that we love it!
Susie B.
Séjour de 6 nuits en février 2026
Avis vérifié
10/10 Excellent
Esther G.
15 oct. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Pretty much great view
Esther G.
Séjour de 5 nuits en octobre 2025
Réponse de VrboOwner le 19 nov. 2025
Hi Esther,
Thank you for your review. We are so glad you had an amazing stay with us. Your support is greatly appreciated. Our team looks forward to hosting you again on your next vacation. Thank you for choosing ValGal Vacation Rentals!
Sincerely, Ethan of the ValGal Vacation Rental Customer Care Team
Avis vérifié
10/10 Excellent
Chad R.
2 janv. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great for family
Our stay at this ocean view condo was great. It had all we needed for our family of six: two separate bedrooms, two bathrooms, three smart TVs, full kitchen, large table, living room. We were also surprised that there were beach chairs and sand toys available for us too.
Chad R.
Séjour de 5 nuits en décembre 2024
Réponse de VrboOwner le 8 janv. 2025
Hi Chad, Thank you for taking the time to leave us a review. We’re so glad you had an amazing stay with us. Your time and support are always greatly appreciated. Our team looks forward to hosting you again on your next vacation. Thank you for choosing ValGal Vacation Rentals! Sincerely, Ethan of the ValGal Vacation Rental Customer Care Team
Avis vérifié
8/10 Bien
Javier V.
22 juil. 2024
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Ocean access
We were looking for an apartment in the area of Hard Rock stadium to stay for a few days and be able to enjoy the beach. We reached our goal to attend the soccer game final and enjoyed the stay.
Javier V.
Séjour de 2 nuits en juillet 2024
Réponse de VrboOwner le 23 juil. 2024
Hi Javier, Thank you for taking the time to leave us a review. We’re so glad you had an amazing stay with us. Your time and support are always greatly appreciated. Our team looks forward to hosting you again on your next vacation. Thank you for choosing ValGal Vacation Rentals! Sincerely, Ethan of the ValGal Vacation Rental Customer Care Team
Avis provenant d’un site partenaire
10/10 Excellent
Alex F.
21 juil. 2025
The Tides 11X
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I would like to thank you for the chance to stay in your wonderful vacation rental!My family and I really enjoy our two weeks stay at the Tides 11X apartment!The place is very clean and nicely decorated!The kitchen is well equipped , extra towels were very helpful, thank you for that.The only small suggestion will be to add drying rack or some furniture on the balcony to dry swimsuits and towels.
Alex F.
Avis vérifié
10/10 Excellent
Kevin B.
17 juin 2024
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Vey nice and clean
Very nice and clean
Kevin B.
Séjour de 4 nuits en juin 2024
Réponse de VrboOwner le 25 juin 2024
Hi Kevin, Thank you for your kindness. It was an absolute pleasure having you as our valued guests. We are delighted to read that you enjoyed the location and ultimately had a wonderful experience with us. Our team looks forward to hosting you again on your next vacation. Your time and support are greatly appreciated. Thank you for choosing ValGal Vacation Rentals! Sincerely, Ethan of the ValGal Vacation Rental Customer Care Team
Avis vérifié
8/10 Bien
Jes V.
10 sept. 2024
Les points forts : Propreté, communication, emplacement et exactitude de l’annonce
We had a great time
The apartment was very nice and the view was beautiful. The key fabs kinda were a pain but knowing the building was secure was nice. I wish there was a property map and more information on things to do and restaurants in the apartment
Jes V.
Séjour de 5 nuits en septembre 2024
Réponse de VrboOwner le 30 sept. 2024
Hello Jes, Thank you for taking the time to leave us a review. We’re so glad you had an amazing stay with us. Your time and support are always greatly appreciated. Our team looks forward to hosting you again on your next vacation. Thank you for choosing ValGal Vacation Rentals! Sincerely, Ethan of the ValGal Vacation Rental Customer Care Team
Avis provenant d’un site partenaire
10/10 Excellent
joel A.
6 mai 2024
Best vacation
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We really enjoyed the apartment, everything is clean , the view is so nice I would recommend without hesitation this apartment because everything was perfect
joel A.
Séjour de 9 nuits en avril 2024
Réponse de VrboOwner le 7 mai 2024
Hi Joel,
Thank you for your kindness. It has been an absolute pleasure having you as our valued guests. We are delighted to read that you enjoyed the location and ultimately had a wonderful experience with us. Our team looks forward to hosting you again on your next vacation. Your time and support are greatly appreciated. Thank you for choosing ValGal Vacation Rentals! Sincerely, Ethan of the ValGal Vacation Rental Customer Care Team
Avis vérifié
8/10 Bien
Madison J.
14 juil. 2025
Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce
Les points faibles : Propreté
Perfect for what we needed
We stayed at this property while in town for a dance competition that took place at the Diplomat. The location was absolutely perfect, a few buildings down from where we needed to be.The pool was great, plenty of available chairs and I loved how the condo had plenty of pool towels available for use! If you want to rent chairs or an umbrella for the beach you have to do that in the office in advance.The kitchen had plenty of essentials needed for the basics and the fridge was nice and clean.Check in and parking were described well in prior check in emails and we had no issues receiving a fob or laundry card from the office (which is in the other building over).I marked low on cleanliness specifically because this unit could really use a massive deep clean. The walls, baseboards, and floors in general really need more attention and care. (Maybe due for a fresh coat of paint?)Overall the condo was exactly what we were expecting.
Madison J.
Séjour de 6 nuits en juin 2025
Réponse de VrboOwner le 29 juil. 2025
Hello Madison,
Thank you for your kindness. It has been an absolute pleasure having you as our valued guests. We are delighted that you enjoyed the location and ultimately had a wonderful experience with us. Our team looks forward to hosting you again on your next vacation. Your time and support are greatly appreciated. Thank you for choosing ValGal Vacation Rentals! Sincerely, Ethan of the ValGal Vacation Rental Customer Care Team
Avis vérifié
4/10 Médiocre
Joanna Y.
11 avr. 2025
Les points forts : Communication, emplacement, exactitude de l’annonce
Les points faibles : Arrivée
Mixed
We arrived and spent the day at the pool while our room was cleaned. It was nice they accommodated an early check in. After the pool we went to shower and it was broken. Called the owner to hear “oh it was supposed to be fixed yesterday”. We were surprised to hear that they hadn’t checked to ensure it was fixed knowing we were staying for almost a week. The host put us in a less desirable property for the night and we ended up staying elsewhere. It was definitely a big hassle for our first night after a long travel day with two little ones. We feel it could have been avoided but we appreciated the host trying to accommodate.
Joanna Y.
Séjour de 6 nuits en avril 2025
Réponse de VrboOwner le 5 mai 2025
Thank you so much for your feedback. We sincerely apologize for the inconvenience you faced with the shower. We understand how frustrating that can be. We truly appreciate your patience and understanding as we worked to accommodate you with another upgraded property. We hope that, despite the issues, you were able to enjoy your stay. We take your feedback seriously and will use it to ensure a 5-star experience next time. We would love the opportunity to welcome you back and provide a flawless experience next time!
Thank you, Joanna.
Avis provenant d ’un site partenaire
2/10 Horrible
Rita W.
11 août 2024
I didn't stay, the vacation was cancelled
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Even with a possible hurricane coming they offered no help in trying to get the travel insurance to cover the loss. Not nice but even with that I can't really rate them as I was never there.
Rita W.
Séjour de 4 nuits en août 2024
Réponse de VrboOwner le 12 août 2024
Hello Rita,
We apologize for the unfortunate circumstances, but we do not sell, and are not responsible for your third party insurance. It's important to note that it doesn't matter how many times you admit you haven't stayed with us and can't honestly rate us. Your one star selection still impacts our rating. So thank you for your honesty but please remove your review as you have not actually stayed in this property. We are sorry about how this unfolded and would like to find a way to make it up in the future.
Avis vérifié
6/10 Satisfaisant
Erin W.
19 juin 2025
Les points forts : Propreté, communication, emplacement et exactitude de l’annonce
Les points faibles : Arrivée
Lovely condo, but property itself was inconvenient.
The condo was clean, well stocked, and great proximity to the beach. There were beach chairs and an umbrella in the condo, which was very nice to have. The coffee shop in the lobby was convenient and had good food. The property- The Tides - was nothing but inconvenient. There is no valet parking - you’re paying 100 to self park. There are no other parking options. There are gates all over the parking lot, and they don’t work very well. Had to get out of the car and wave our hang tag at the gate several times to get them to work. The key fobs are expensive and tiny - easy to lose. The registration office is very small and the line was clear down the hall. We were back and forth between the two buildings several times just to get checked in. There’s no music at the pool and you can’t play your own music. Most of this was disclosed in the listing, but once you live through it you realize you should have picked another place.
Erin W.
Séjour de 4 nuits en juin 2025
Réponse de VrboOwner le 29 juil. 2025
Hi Erin, Thank you for taking the time to leave us some feedback. We are very sorry to hear that your experience did not merit a 5-star review. Your positive experience is what keeps us in business and we always want our customers to have a wonderful stay. ValGal sincerely apologizes for any inconveniences that you experienced during your stay with us. Our mission is to provide you with excellent customer service from the booking process throughout your departure, attending to all of your vacation home needs. Moreover, we understand how stressful it can be when your trip does not go as planned and we intend to go above and beyond to ensure that you have a pleasant stay. We are considering your suggestions and have begun making the necessary improvements. Thank you for taking the time to help us keep our houses in the best condition for all of our guests. Our team looks forward to hosting you again on your next vacation. Your time and concern are greatly appreciated in this regard. Thank you for choosing ValGal Vacation Rentals.
Sincerely, The ValGal Vacation Rentals Customer Care
Avis vérifié
2/10 Horrible
Stephen D.
30 juin 2025
Les points forts : Propreté et exactitude de l’annonce
Les points faibles : Arrivée
Worst Property Management and Staff
The Good- The unit was nice and clean. All amenities in the unit were present as advertised. The Bad- Instructions from the host for check in were vaguely detailed. Even with instructions, it took us 60-90 minutes, conversations with 5 condo staff members, and trips to two different buildings before we were even allowed to go up to our room. Elevators would not stop on our floor (even with the security key fob) so we had to carry our bags up the stairs. Condo staff was incredibly rude for our entire stay. We were forced to pay 100 for “valet parking” for the week, but it’s actually a fee for on-site self parking, not valet. Not only that, we had to pay 20 “cash only” deposit to rent a tag to access the parking lot. Staying at the north tower, we went down to the beach to rent chairs and umbrella. We were told we had to go back to the south tower office to get it. I went back to our room and got 25 cash, took it to the office, and was told they don’t take cash-after they had just taken our cash for the parking tag. With poor elevators and back-and-forth between buildings, it took over 45 minutes just to get beach chairs. We have stayed at several beachfront condos throughout the US, and this property was by far the worst experience. The unit is nice, but it’s not worth the headache from property management. 0/10, would not recommend.
Stephen D.
Séjour de 5 nuits en juin 2025
Avis vérifié
6/10 Satisfaisant
Keri P.
23 févr. 2025
Les points forts : Propreté et emplacement
Les points faibles : Arrivée, communication, exactitude de l’annonce
Misleading Amenities & Charges
The location and cleanliness of the property is great. Very close to Hollywood Broadwalk nightlife, restaurants & clubs. The check in process is very inefficient, the staff is not super friendly & act inconvenienced by guests. They are very particular about guests using the service elevator when carrying luggage, groceries or going to/from the beach. This makes for long elevator waits & seems really inefficient when there are plenty of other elevators. If you use the wrong one, staff & residents are quick to tell you & they aren’t kind about it. There are several misleading amenities and onsite charges: -NO washer & dryer in the unit. There are 2 washers and dryers/floor. A 7.00 laundry card is needed and then you have to load onto the card to pay for the loads of laundry. The office ran out of cards & we were unable to do laundry onsite. We had to take our laundry to the laundromat, as we packed with the intention of having laundry in our unit. -Parking was listed as 75/day, but was 100 upon arrival. -Parking tag 20-Must pay 30 per key fob to enter building and go through gates. They require 1 fob for every 2 people in the group. This adds up quickly. -NO hot tub/spa as advertised -NO beach lounge chairs included. Rusty, low to the ground fold up chairs are in the closet to borrow. They are not in good condition. -NO balcony furnitureLots of extra hidden fees & lack of amenities! Unit is not ocean front; overlooks a parking lot & angled beach view.
Keri P.
Séjour de 4 nuits en février 2025
Réponse de VrboOwner le 22 mai 2025
Hi Keri, Thank you for taking the time to leave us some feedback. We are very sorry to hear that your experience did not merit a 5-star review. Your positive experience is what keeps us in business and we always want our customers to have a wonderful stay. ValGal sincerely apologizes for any inconveniences that you experienced during your stay with us. Our mission is to provide you with excellent customer service from the booking process throughout your departure, attending to all of your vacation home needs. Moreover, we understand how stressful it can be when your trip does not go as planned and we intend to go above and beyond to ensure that you have a pleasant stay. We are considering your suggestions and have begun making the necessary improvements. Thank you for taking the time to help us keep our houses in the best condition for all of our guests. Our team looks forward to hosting you again on your next vacation. Your time and concern are greatly appreciated in this regard. Thank you for choosing ValGal Vacation Rentals.
Sincerely, The ValGal Vacation Rentals Customer Care
Avis vérifié
6/10 Satisfaisant
Jen S.
24 juin 2024
Les points forts : Propreté, communication, emplacement
Fine Details aren't outlined
Please be aware of a few things!! There are extra fees not disclosed in this property listing. First there are charges for key fobs (+$30) 2 adults can share a fob, but then anyone over 14yo must also have key fobs. As a family of 6 we were charged $90 for 3 fobs. This property is locked down and a fob is necessary for access to anything. Parking, when I booked was $75 for a week, but when I arrived, the charge was $100.
There is NO washer and dryer in the unit, only on the floor. There is a $7 charge for a laundry card and then charges to use the machines.
There is no hot tub, Spa, Sauna, or on-site golf. There are two pools and a poorly equipped gym.
The unit was clean. But there is barely anywhere to hang towels or clothes. There is no where in bathrooms to place toiletries, like shampoo. Again, no where to hang towels or wet suits. Linens and towels are provided, but not enough to last a week without laundry.
I've contacted the host over my 'complaints', and while they are responsive, they are not offering resolution.
As an avid review reader, I am sharing my true experience. Again, the unit was clean, and the property was okay. The unit is very minimalist, be prepared to wash dishes and utensils.
All the extra 'hidden' fees ruined this one for me.
Jen S.
Séjour de 5 nuits en juin 2024
Réponse de VrboOwner le 22 mai 2025
Hello Jen,
Thank you for reviewing your stay with us. We are so sorry that your stay did not merit a 5-star assessment. We appreciate that you took the time to do that. We have taken note of your complaints and we have put in a work orders to resolve them. Your feedback is vital for us here at ValGal, it allows us to improve upon the experience of our guests. We hope you will reconsider ValGal for vacations in the future. Our team will be happy to welcome you again. Thank you for choosing ValGal Vacation Rentals!
Sincerely, ValGal Vacation Rental Customer Care Team
Avis vérifié
6/10 Satisfaisant
Ashley S.
13 juin 2024
Les points forts : Emplacement
Les points faibles : Arrivée, communication, exactitude de l’annonce
Discounted for a reason
Let’s start with the pricing the property owner list and what u actually pay at the hotel are all wrong by about 100 dollars off. All the accommodations listed well aren’t available or there closed so the kids couldn’t use the billiards room there’s no pool sticks or balls available there’s no arcade, the movie room was closed our entire trip, never found the spa and there’s no lift in the pool if you have someone in a wheelchair or disabled that wants to swim there’s no way to accommodate for them. We had poop and seaweed coming up in our tub the second night we were there and couldn’t take a shower for two days and missed our reservations we had booked bc we had to wait on a plumber to fix this issue so we all could get ready!! I messaged about towels several times never got any response about extra towels and wash cloths. Overall this was a terrible experience the kids had nothing to do while they were at the room it rained a few days we were there! Oh and the front door sticks so bad u can’t hardly get in or out of the room it’s like ridiculous something that small someone can’t come fix. Also the light in the main bathroom didn’t work. So yes now you know why your getting a discounted price so beware you’ll be over charged at the hotel from valet parking your forced to pay and key fob pricing is wrong. And you’ll be stuck in your room with poop coming out it bath tub!
Ashley S.
Séjour de 10 nuits en juin 2024
Réponse de VrboOwner le 22 juil. 2024
Hi Ashley,
Thank you for reviewing your stay with us. We are so sorry that your stay did not merit a 5-star assessment. We appreciate that you took the time to do that. We have taken note of your complaints and we have put in a work order to resolve them. Your feedback is vital for us here at ValGal, it allows us to improve upon the experience of our guests. We hope you will reconsider ValGal for vacations in the future. Our team will be happy to welcome you again. Thank you for choosing ValGal Vacation Rentals!
Sincerely, ValGal Vacation Rental Customer Care Team
Avis vérifié
8/10 Bien
Stacey B.
4 avr. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Stacey B.
Séjour de 4 nuits en mars 2025
Réponse de VrboOwner le 20 mai 2025
Hi Stacey, Thank you for taking the time to leave us a review. We’re so glad you had an amazing stay with us. Your time and support are always greatly appreciated. Our team looks forward to hosting you again on your next vacation. Thank you for choosing ValGal Vacation Rentals! Sincerely, Ethan of the ValGal Vacation Rental Customer Care Team
Qui vous reçoit ?
Vous êtes reçu par Valerie Galsky
Langues :
Anglais, Espagnol, Russe
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