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2/10 Horrible
Joy S.
16 avr. 2024
Deceiving Pictures Don’t Tell the Whole Story
Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Let me start by saying that we have tried repeatedly to work with both Mammoth reservations and RedAwning Services to mitigate the inconveniences that were caused by a toilet on the premises that did not work among the other issues in this very dated townhouse. Neither company was particularly helpful, nor supportive during this process. It wasn’t just that the toilet didn’t work, it was that we had spent one day of our very short vacation waiting for someone to come fix it only to find out that it was irrepairable. Furthermore, they were “kicking us out “Sunday morning because they had renters coming in behind us. This is concerning because the toilet still wasn’t fixed, which meant they were knowingly renting it to another unsuspecting family with facilities that were broken. And that is just the tip of the iceberg. The carpet is on the verge of disgusting. It needs to desperately be deep cleaned. The shades and blinds on the windows are broken in almost every room. The game room downstairs would seem like an added bonus, except for the fact that it is not stocked with adequate pool sticks and the table looks like it might fall over in the next earthquake. The only redeeming quality about this property is that you can actually walk to the village as it claims. Otherwise, I would steer clear!
