6/10 Satisfaisant
James R.
14 avr. 2024
Les points forts : Arrivée et emplacement
Les points faibles : Propreté et exactitude de l’annonce
Great location, not as clean as reviewed
The location of the condo was great, right in the heart of shopping, restaurants, and only a 10min walk IN boots to the lifts. The check in process was simple and clear in the instructions given to us prior to arriving. Check out instructions were also clear and easy to follow.
However we on this occasion did not find the condo to be as clean as it was reviewed. Floors were clearly not vacuumed, there was a food wrapper under the bed, and mold in the bathroom in the shower. All in all it just wasn’t a clean feel. The communication with the host was great until giving them a review of the condo. No, I did not message or address any of these issues with the owner during our stay. We were skiing a lot, and out of the condo late at night, only there basically to sleep so I did not feel it warranted it, nor was there anything they could do. The communication was great up until I gave them a private review post stay, then it was radio silence. I did not even want anything from them, just wanted to address my concerns incase they had a cleaning service not doing their jobs. Since there was no response after sending pictures and a review to them I felt necessary to post this review publicly. Again, great spot, and communication until a negative review, so buyer beware. Personally would not stay in this unit or one from them again after this interaction.
James R.
Séjour de 3 nuits en mars 2024