Retraite cosy à la montagne avec terrasse ~ 5 km du Mont Snow

We’re sorry to hear that your time at the home wasn’t as comfortable as it should have been. We followed up with the homeowner after reading your feedback, and they wanted to share the following:- The homeowner aims to resolve any concerns as they come up and noted that no cleanliness issues were reported until the day of departure. When they did receive follow-up messages, the items mentioned included a small rip in the couch, a crumb, and a water ring on an end table. Each of these concerns is taken seriously and would have been addressed right away if brought to their attention sooner.- The home features individual thermostats in each room, and the homeowner wasn’t made aware of any heating concerns during the stay. They encourage guests to reach out in real time so they can help troubleshoot, especially during Vermont’s colder winter months.- A message about the upstairs bathroom leak was received after your stay. Due to freezing temperatures and the holiday weekend, plumbers were limited, but the homeowner secured one the next day. It was determined to be a clog rather than a leak, and the issue was promptly resolved.Thanks for your valuable feedback as we continue to improve for future guests.