Cabine sur le lac cinq près de West Glacier, Montana

I did not receive a message from you? That’s odd. Anyways, the bunkhouse was absolutely not full of beer cans. There was a 6 pack of beer that was left there from my family - it did not make it back to the fridge. The reason the bunkhouse was locked is that it was absolutely destroyed two guests before your family came, so I had to lock it. There is that saying that it only takes one person to ruin all the fun…well they did. Terribly. I have not had any comments on the water. In fact, it is a new filtration system in there that comes off of a brand new perforated well. Perhaps a rain storm and run off had to do with an off smell? I’m really sorry for that - I had no idea and you’re the only guest that commented. I guess that is a trade off for being at the mercy of a well versus a water treatment plant in a city. The chairs were likely flipped over because of the rain/storm. You’d be amazed the winds we get in that area - we lose trees almost every storm. This summer was not short of storms that’s for sure! I will talk to my cleaners too. They should be doing a once over on the dock, etc for items. There is wildlife that comes through and makes a mess. Over this past weekend I saw a bear come over, knock our bbq off the deck, open a cabinet and leave paper plates all over on our security cameras. We have lost cushions to squirrels too. We are not there for weeks at a time and rely heavily on companies we hire. Looks like they slipped that week and I apologize for that.

Hi Rebecca, thank you for your feedback! I have very strict expectations of our cleaning crew, which I will be reviewing with them. Apologies for the less than perfect cleaning.