Rating Details:
The property manager was very unhelpful.
The vacation rental was very clean.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The actual unit is fine and comfortably housed our party of 6. The property took a little getting used to as it is an older unit - the heaters don’t match up with the thermostat, limited hot water, etc. However, the management of this unit is sub par, to say the least. They gave our key and unit info to the wrong party and were unable to retrieve it (suggested I go up and ask them to leave). Once we got to the unit, we had to scrape ice off two flights of steps (after one member of our party fell). We were given the wrong WiFi password at check in. Additionally, management did not answer the phone when we tried to contact them (4 separate times throughout the trip).